Calle 16 Sur, 77780 Tulum, Mexico
#90 of 225 hotels in Tulum
Guests' ChoiceBased on 71 hotel reviews
8.5Cleanliness
9.1
Comfort
9.1
Location
7.7
Facilities
8.8
Staff
9.0
Value for money
8.9
Free WiFi
8.4
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Showing 1 – 25
Reviewed: 29 April 2025
Muneera
CanadaThe complimentary breakfast is not much but their bread toast and jam are delicious. Homemade jam for sure.
The layout of the property was so tropical and lively. Absolutely loved it! The location is also a good one, close to tourist spots.
Stayed in April 2025
Reviewed: 24 March 2025
Thomas
United StatesMusic was bothersome until 10pm.
The room was spacious for a typical hotel room. Nice appointments.
Stayed in March 2025
Reviewed: 12 March 2025
Ina
BulgariaOne thing that really needs improvement is the breakfast.
Exceptional attention from the staff. Very friendly and attentive. :)
Stayed in March 2025
Reviewed: 18 February 2025
Toufexi
NetherlandsEverything as expected
Conveniently located in La Veleta, very clean, lovely and helpful staff, very good value for money!
Stayed in February 2025
Reviewed: 8 February 2025
Camilla
CanadaWe stayed here for 7 nights; The property well positioned in a little area surrounded by nice bars and restaurants. The staff made us feel like family - special shout out to Miguel how helped us with recommendations and everything we asked, and Edgar who would let me practice Spanish with so much patience :)
Stayed in February 2025
Reviewed: 8 February 2025
Kristýna
Czech RepublicIt is better to have car to get to the beach or through the city. I definitely do not recommend to use the gas station close to the hotel. They are robbing tourists. But in hotel was everything perfect :)
The best hotel we had in Mexico (out of 5). Really nice staff, nice breakfast, beautiful room and perfect room service. Nice pool, terrace, basically everything.
Stayed in January 2025
Reviewed: 2 February 2025
Annika
GermanyLovely style, friendly staff, clean, silent, bike rental, definitely recommend
Stayed in February 2025
Reviewed: 30 January 2025
Anna
United StatesThe surrounding area around the property … mixture of nice properties like Strabon next to VERY poor neighborhoods.
Rooms were great… front desk staff was very helpful!
Stayed in January 2025
Reviewed: 21 December 2024
Chris
United Statesnothing
It is a really lovely hotel with everything my family needed. Pretty garden in the interior courtyard, comfy beds, nice breakfast and friendly, helpful staff. We loved the pool surrounded by tropical plants. Also walkable to nice cafes and and shops.
Stayed in December 2024
Reviewed: 17 December 2024
Alexis
CanadaThere was an electric arc right in front of the hotel. Made a buzzing sound 24/7. Also, hotel is bit of a walk from the central avenida.
Private room with a balcony and jungle view. A/c is nice and they had a pool, altough we did not use it. Interior jardin is also a nice touch.
Stayed in December 2024
Reviewed: 7 December 2024
Genesis
United Statesin a developing area, so the street is dark at night.
the room was very clean and was in a quiet location.
Stayed in November 2024
Reviewed: 8 September 2024
Laura
United StatesIt was very difficult to fine, was on a muddy dirt road between several construction sites and you couldn’t walk anywhere for meals.
Very clean, comfortable beds. Felt safe and well cared for.
Stayed in September 2024
Reviewed: 28 August 2024
Joy
FranceIt was difficult to access the property. The staff was okay.
The appartment was very big and I love that
Stayed in July 2024
Reviewed: 16 August 2024
Jonathan
FranceQuite hard to find it and you have to drive a 4x4 to get there, the roads are not finished. The shower is not made for children, the water is cold from time to time. The breakfast is long to be served, we had to wait for 20 min with little kids.
The hotel is situated not far from the city centre. The room is spacious, the air conditioning is appreciated, especially in August.
Stayed in August 2024
Reviewed: 14 May 2024
Yvonne
United StatesWe got the 2 bedroom suite with a large living room. It was such a great deal! Really comfortable apartment and friendly staff.
Stayed in May 2024
Reviewed: 18 March 2024
Joanna
PolandThe whole area is under construction, but you can't hear the noise from the construction. However, the access road is still under repair at times.
A very cool boutique hotel, it's like a small green oasis. On a hot day, it's very pleasant there. There's a friendly, comfortable atmosphere, and I had a balcony surrounded by greenery which was great for chilling out in the evening. Plus, I really enjoyed the music. The staff was very kind and helpful. Additionally, it's about 1 km from the bus station, and there are plenty of places nearby for breakfast or coffee.
Stayed in March 2024
Reviewed: 7 November 2023
Nikolina
GermanySpacious, clean and super friendly and helpful staff!
Stayed in October 2023
Reviewed: 2 October 2023
Rachel
Trinidad and TobagoI didn't like the fact that you had to pay extra for eggs and that the Booking discount wasn't applied when checking in for the hotel. It's a bit far away from the center and the beach. Technically you can walk it, but it may take over 20 minutes and with the heat you may need to take a taxi.
The pool with the waterfall feature was a beautiful touch and quite refreshing. The fruits they served at breakfast was also delicious. The staff were friendly and helpful. It's within walking distance to some restaurants, cafes and small boutiques.
Stayed in October 2023
Reviewed: 13 September 2023
Sonia
ItalyGreat staff, beautiful pool, large rooms
Stayed in September 2023
Reviewed: 26 July 2023
Jem
United StatesEverything was to perfection for the price and location and comfort.
Room was huge with two queen comfortable beds. The breakfast was made to order and delicious. The staff was attentive and friendly. New hotel with luxury services at a low cost.
Stayed in July 2023
Reviewed: 21 July 2023
Natasha
SpainAt first I thought we were a little far out of the main centre but then I soon realized the centre of this town, La veleta, is a lot nicer and a bit cheaper. There bike rentals here so it wasn’t a problem if we wanted to go to further out!
Hotel is set out like a beautiful oasis! Pool is cute and our rooms were lovely, very clean with a fridge and everything you needed. Good telly with Netflix etc. Breakfast was delicious with a choice of eggs and they also looked after our toddler with a free breakfast. Very kind and friendly staff!
Stayed in July 2023
Reviewed: 20 June 2023
Madison
United StatesThis hotel is gorgeous the room was huge and very clean.
Stayed in June 2023
Reviewed: 23 May 2023
Sandra
United KingdomStaff were friendly, room was very clean,pool was cleaned every single day.
Stayed in April 2023
Reviewed: 11 May 2023
Wai
United Statespumbling not good
love it
Stayed in May 2023
Showing 1 – 25
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