Food. Needs improvement

Clean rooms

Stayed in July 2025

Not beverages on site. Staff miss so many details when assisting particularly with room service. Also a lot of miscommunication regarding inquiry Missing menu in the rooms and information booklet,

the staff was friend and facility was fine

Stayed in September 2023

The food was not to great

The breakfast was very poor

Stayed in June 2023

The access into the pool itself needs to be improved. They are going to put in new steps to solve this problem. There were problems with electricity most of the time but they are working on improving it. Warm water for the shower was a problem but they are planning on solar solutions.

They want to please their guests but need more experience. They are very happy to hear positive criticism and apply it. When there was electricity or when the generator was on, the internet was very good. They owner is thinking things through very seriously and everything looks well planned for. The cook was doing his best and did a great job. When I expressed special desires for food, they would buy it and prepare it.

Stayed in November 2022

I had an excellent stay at Top Lodge, certainly, an improvement from my previous stays here. The staff was incredibly friendly and professional, ensuring a warm welcome and attentive service throughout. The lodge itself was impeccably clean, and the pool area provided a perfect spot for relaxation. Additionally, the breakfast served at Top Lodge was simply delicious, and filling. Overall, I highly recommend Top Lodge for its friendly staff, cleanliness, delicious breakfast, reliable Wi-Fi, and inviting pool area.

Stayed in February 2024

The staff that met us did not know anything about our booking. We had to show them in the app. Towels and bedding was very dirty

Stayed in September 2023

The mattress still had the plastic over it while I understand why, it made it a little more uncomfortable. It was also a harder mattress than I personally like. The food was ok, but at times you had to search out kitchen staff because nobody was in the dining room or kitchen. The included breakfast was lacking in comparison to my stay in Lilongwe. The items were not replenished often enough. I heard that the other building was much older and not as clean, but our building was very nice. I thought it was a little expensive for the country, but since we ended up with two rooms, it was a good price for us in the end. I would stay there again!

Apparently, there is a difference between the two buildings. The building where the reception is located must be the new building which is where we stayed. There was a confusion with our room so instead of getting one family room, they actually gave us two rooms and one of them had a separate mini-kitchen and sitting room which was perfect since we had a lot of luggage. The staff was friendly and our building was very updated and clean. The grounds were clean as well. The neighborhood was well lit and safe. The bathroom was modern and had a GREAT shower -- excellent pressure and hot water!

Stayed in August 2023

Lack of a shower curtain in one of the bathrooms but that was a minor hiccup

Staff were exceptional and went out of their way

Stayed in August 2023

Would be great if they took MasterCard or American Express. Only took cash and visa.

Staff were kind, helpful! They helped us with transportation to the airport and also into town to buy groceries and souvenirs.

Stayed in July 2023

Breakfast service was not up to expectations. Staff could do well to visit a restaurant service at one of the bigger hotels to get some ideas about serving breakfast.

Reasonable value for money.

Stayed in June 2025

Everthing else to be honest which is a real shame as we’d like to have stayed the full 4 days but we moved on after 2 due to it not being well maintained. The photos of it are obviously pre covid as the bar is pretty non existent, warm beer as fridge not turned on, pool has flies in, a 4 page menu but nothing available, run out of cornflakes at breakfast despite the empty dispensers being put out, no fruit, constant power cuts so then no pump for the water!!! So sad to see as Malawi are really struggling to get tourists to visit after the last few years.

The staff were exceptional especially Blessing and Vit. They were full of smiles and couldn’t help enough. Blessing helped us with SIM cards, ATM’s and visiting childhood places for my husband. He never rushed us, he was great to chat too about life in Blantyre. The mosquito net was also great.

Stayed in September 2022

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Stayed in May 2025

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Stayed in June 2025

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Stayed in April 2025

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Stayed in July 2024

There are no comments available for this review

Stayed in July 2023

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Stayed in August 2024

There are no comments available for this review

Stayed in September 2022