On the second day, I needed a towel for a shower and asked the front desk. They told me I had to go down, pay a small fee, and pick it up myself. I didn’t mind the fee, but I was feeling really tired and groggy that morning, so going down wasn’t ideal. It would’ve been nicer if they offered to bring it up.

All the toiletries were available in the lobby—you just had to grab what you needed and bring it to your room. I found it really interesting that they also provided pajamas! Super helpful for anyone who ends up staying last-minute without sleepwear. Breakfast was tasty, affordable, and the dining area had a great vibe. Overall, a pleasant experience.

Stayed in July 2025

Not a big deal, but would not mind if breakfast and check out were 1 hour later.

Had everything you would need - spacious room, comfy bed, nice view, hairdryer, fridge. While I am not a fan of AC, this had a good setting for keeping the room fresh without blowing cold air directly at you in an unpleasant way. Clean. Right next to the Busan train station (take exit 1). Great value for money.

Stayed in July 2025

Very small room like japan.

Amazing location, value for money

Stayed in June 2025

Nothing

I really like their delicious breakfast and convenience location just next to Busan main station.

Stayed in May 2025

I guess the shower curtains are placed a bit far from the tub, so water still spills on the floor. But not much to complain about.

The room is quite nice. My room has a mountain view, and it is cleaned up every day. Towels were also replaced every day. Basic amenities were also provided, and they give out small packets of skincare in the lobby. I love that guests have free buffet breakfast, so I don't have to decide where to eat every morning. They allow guests to borrow pajamas too, which, for me, adds a personal touch. Overall, I get great value for my money.

Stayed in June 2025

It would have been great if the hotel provided coffee service in the mornings.

Location is superb! Immediately fronting the KTX train station exit no 1. Easy access to the metro station and bus stops to visit many neighborhoods of Busan. Abundant taxis waiting at taxi stand in front of hotel. Convenience stores were a block or more away. Many dining options in the immediate neighborhood and across the main street where Chinatown and Texas Street are located. Two sets of laundry machines were large capacity, front loaded and very efficient. Front desk luggage storage service as well as a large bank of storage lockers in hotel lobby.

Stayed in June 2025

Male stuff has the problem of hospitality

easy access to train and bus station

Stayed in June 2025

Nothing.

Great location, just outside of Busan train station. There are many restaurants in the station. The breakfast buffet was fabulous.

Stayed in June 2025

Small size of hotel room. Then again this is a Japanese chain hotel.

Comfort and close to station.

Stayed in May 2025

The elevator is small and had to wait quite a while during peak hours

Ideal location just besides Busan KTX station Breakfast included with a good spread of food Daily cleaning provided

Stayed in May 2025

It was a little unpleasant because there was hair in the bathroom sink.

It was so good breakfast. And It was good to use because it was close to the train station.

Stayed in April 2025

Location was great

Stayed in May 2025

Space constraints

Location and clean.

Stayed in April 2025

Small room

Proximity to station

Stayed in May 2025

The room is small. The breakfast is just on average.

The location is excellent. It is close to KTX, metro and bus stations. It is just 2 metro station away from Nampo.

Stayed in March 2025

There are only 3 elevators for the 21 floors so be aware that during "rush hour" it can take 5-10 minutes until you make it to the breakfast room or reception.

Great location right accross from train station (KTX, ITX), metro station and bus stop is also nearby. Room was small but compact and the batroom was of Japanese style. Breakfast was tasty albeit the breakfast room can get very busy even early in the morning.

Stayed in April 2025

Long waits for the elevator, even though there are 3 elevators serving the many floors. Small and busy lobby, but to be expected since it's right smack in a transport hub.

Not the first time staying at this hotel chain, so I kinda knew what to expect. Location was right next to the KTX train station and metro. Breakfast was slightly varied each day. Helpful staff when I tried to use the washing machine (could not understand korean words on the machine).

Stayed in March 2025

Elevators get really busy as others have mentioned, but it wasn’t too bad. Just plan your time accordingly by leaving an additional 5-7 minutes for the elevator wait. The busiest time would be closer to the end of breakfast between 8am and 9am.

The location is perfect is you’re using the trains as it is steps away from Busan Station. It is also just a few stops away from the city centre and from the main attractions. Easy subway access to most of the areas. The breakfast was included in the price and was amazing. It was a really good Korean type of breakfast.

Stayed in April 2025

Suspect the bedsheets not so clean which caused skin allergy.

Good location, near train station. Good breakfast.

Stayed in April 2025

Super convenient location. Very near to Busan station and the bus stops.

Stayed in April 2025

You can barely see the sea/ bridge from the room.

Great location. Helpful staff.

Stayed in April 2025

1) Breakfast's operating time could be extended to 10am because until 9am is too rush and by the time I went down, the food were almost cleared. Also, it took a while to wait for lift. 2) Space in the room is quite limited to open the luggage wide.

1) Staff team speak fluent English, friendly and easy to communicate with them. Love their smile. 2) Room rate include breakfast is a plus. Breakfast was so good and delicious. It has a wide spread of both western and local delight. I didn't expect to have odeng. It's wonderful. 3) Breakfast staff team are polite and well mannered. 4) Has a good luggage storing system prior check-in and upon check-out. 5) It is just opposite Busan KTX and diagonally opposite metro stations.

Stayed in April 2025

Location is just beside the Busan train station and near major bus stop for taking local bud to various destinations. Breakfast is included, and the spread is good. The room size is small, and the toilet is even smaller, which seems to be the standard for Toyoko Inn chains. Asking guests to leave used towels and rubbish on the hallway for clearing and replacing seems odd without providing a carrier bag to place these items, which is available in other Toyoko Inn. Only 2 lift serving higher floors is insufficient. The size of the lift is small. Long waiting time during check-in, check-out, and breakfast time.

Stayed in March 2025

Xxxxx

Excepcional location, very good coffee-break. Polite people.

Stayed in April 2025