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Fantastic place to stay and enjoy the area. We loved the traditional Japanese room, wearing the Yukatas provided and we used the onsen baths in the evenings after dinner. The food was all amazing (make sure to tell them of there is anything that you don’t eat before you arrive as they will just bring you food with no options on the day). The location is also great with easy walk to the bus/train station.

Stayed in July 2025

Very peaceful and quiet location. Close to Snow monkey park. Really nice private onsen.

Stayed in May 2025

A highlight of our trip through Japan - this hotel is truly excellent. The onsen facilities are immaculate, the rooms are gorgeous, the staff are very attentive and the traditional Japanese breakfast is sublime!

Stayed in June 2025

I would kindly like to thank the hotel staff for our lovely stay. They went above and beyond to make it an unforgettable experience and even provided a WiFi-repeater for our room. We booked the private onsen twice and can absolutely recommend it. The location is also perfect for visiting the Snow Monkey Forest. Thank you again and we hope to be back soon!

Stayed in June 2025

None

Very peaceful and quiet. Room faces the mountains.

Stayed in June 2025

Amazing suite that was really clean and spacious. We were surprised to find a sauna inside our room. The dinner and breakfast sets were so delicious, and the service was impeccable. The hotel staff even gave us a lift to the train station as it was raining.

Stayed in May 2025

Nothing

The hotel was fantastic. The staff were extremely friendly and accommodating. The room was comfortable and the traditional Japanese breakfast was amazing. They also provided a huge kids breakfast for our 3 year old. The public bath was lovely and the view from the outdoor tub was incredible.

Stayed in April 2025

The onsens were a bit underwhelming, but still an ok view of the valley.

The rooms were clean, traditional and Japanese rooms. The tatami mattresses were super comfortable. Food was exceptional and Saki tasting was a nice addition.

Stayed in May 2025

Hotel Tsubakino is 2.5km away from Shibu Onsen, hard to walk over. But it’s okay to us as we drive.

This hotel is next to the yadanaka station, for those visit there by train is very convenient. Hotel itself located at a very quiet street. Overall we love it I view of comfortable and clean room, well prepared meals. We love the coffee machine at lounge.

Stayed in April 2025

We splurged for the private onsen room and it was an absolute treat! The staff were extremely attentive and delightful to be around. Plenty of space with a nice blend of traditional Japanese features and western bed. Two pillows each (seemingly a luxury in Japan!) plus a massage chair and ample toiletries too. Of course the star of the room was the onsen overlooking mountain peaks. What a great way to end those 20000 step days! Highly recommend including dinner and breakfast as well. We had a private dining room for dinner and a breakfast, with different menus every day. PS try the apple juice if it’s available; it’s the best we’ve ever tasted.

Stayed in April 2025

The location is convenient for the station but the view from the rooms is not the best.

The ryokan was beautiful, the room was large and there were many amenities for the guests.

Stayed in April 2025

At the hotel the food is absolutely the most wonderful Japanese food but we booked it for two nights with food and breakfast. I would highly recommend only doing the dinner one night and then having dinner somewhere in town the other night just for a change

The onsen in our spa room was incredible. The breakfast was delicious and the location was perfect. You can take the train there and go see the snow monkeys so easily. The mountain views are incredible

Stayed in April 2025

Rooms were comfortable, breakfast was amazing, onsens fantastic and the free sake bar was the icing on top.

Stayed in April 2025

Stayed on the futon which were very thin so had a sore back.

A traditional hotel, with very traditional rooms and food. Just a short stroll away is Yudanaka station where you can catch the bus to the snow monkeys. Well stocked Lawsons just near the station for snacks and drinks. Area had an authentic feel.

Stayed in April 2025

The location is a bit far.

The staff are very nice, and the place is clean and family friendly. I love the rooms, so spacious and comfortable.

Stayed in April 2025

The service and dining was exceptional and very special. We absolutely loved staying at this family friendly hotel.

Stayed in April 2025

Nothing not to like.

A lovely experience from start to finish from the room to the onsen, dinner and breakfast. Not to mention the sake bar - a great hit with us. I left a t shirt behind and hopefully they have forwarded it on for me to Hiroshima as promised.

Stayed in March 2025

The hotel is overall good. We had a terrible smell on our floor and close to our room. It smelled like a sewer pipe broke. Asked the hotel staff to help but they did not do much. Other than coming up and smelling and spraying some smelly air freshener which did not help at all. Breakfast and Onsen were nice. Free parking is another bonus.

Stayed in April 2025

The onsen was disapponitment , specially the private one. The public one had better view and bathes . Everything were artificial not natural . The advertising of the onsen wasn't so accurate.

Japanese style rooms and half board . The friendly stuff. The quiet village. Short access to the train station. Good restaurant nearby. Free drinks in the evening ( limited). Stuff can understand english

Stayed in April 2025

Honestly I can't think of anything that we disliked. (Except I wish we would've stayed for more than a day)

Staff: The staff at Tsubakino are incredible. We were running late due to us misreading the train timetable, they kindly messaged us and told us where to get off and had a driver pick us up in order to make it in time for dinner (Thank you very much). Food: We opted for the stay that included dinner, and it was 100% worth it. Dinner and breakfast were both multi-course meals that were absolutely delicious, would highly recommend paying for it. Location: 5 min walk from the train station that would take you to Nagano. The bus heading to the snow monkey park also left from that location. Room: We had a traditional tatami room with futon. We found it very comfortable. Onsen: There is an indoor and outdoor onsen that was great! This was my first experience in a public onsen, but the provided instructions made it pretty easy to follow.

Stayed in March 2025

This was the most peaceful environment I have ever stayed in. The interior is beautiful and traditional, the staff are so gracious and helpful, and the baths are amazing. Definitely recommend getting the meal plan, you'll get multiple course meals with the tastiest of Japanese cuisines.

Stayed in April 2025

Incredible staff with beautiful accomodations. Breakfast was delicious every time.

Stayed in April 2025

Nothing could have been better!

It was fantastic! They accommodated gluten free and vegan diets. the food was fresh, plentiful, varied and beautifully presented. It was a great experience for our family, from the roof top bath to the welcome drink. The bedding was traditional and the rooms were spotless and roomy. It was close to the train station and many good restaurants. I loved the gift shop too.

Stayed in March 2025

Enjoyed the onsen, company in the evening with wine. The room was very nice

Stayed in March 2025