We had a room upgrade - not sure why. But we struggled with the air conditioning- it was permanently on which meant the room always felt damp. I’m sure the bed linen was smelling after 4 days. Also the balcony had a massive day bed on it which looked amazing but practically was a nightmare

The staff were very helpful The breakfast was good The sun bed staff were amazing

Stayed in October 2023

Great hospitality, beautiful beach, wonderful restaurant, excellent stay.

Stayed in October 2023

Somethings never change, consistently good in every way over the years.

Absolutely everything!

Stayed in October 2023

The beautiful Balinese staff, the ocean view

Stayed in October 2023

Absolutely nothing

The location, everyone was amazing and it was the best experience

Stayed in October 2023

Nothing

Most definitely the best hotel we have ever stayed at. The most luxury stay with amazing service and amazing food and amenities throughout. We will certainly be back again

Stayed in October 2023

Nothing about the property could have been improved in our view, although further along beach could have been kept as clean as our part.

Beautiful hotel, very spacious suites with wonderful ocean views. Staff incredibly gracious, professional and extremely helpful.

Stayed in September 2023

Nothing

Location and room size

Stayed in September 2023

Wonderful hotel with great staff

Stayed in September 2023

LOVED every aspect of the experience!

One word: PHENOMENAL! Our villa was beautiful! All staff were SO kind and helpful! Our butler, Devi, was exceptional. Spa services were perfect! Food was delicious! The entire experience was exceptional. I cried leaving and CAN NOT wait to return!!!

Stayed in September 2023

Complimentary breakfast, afternoon tea, mini bar made this an exceptional stay.

Stayed in September 2023

Friendly and helpful staff. Room was very spacious. Right in front of the beach.

Stayed in July 2023

Seminyak is too busy for my taste . The Hotel is excellent but it could be anywhere in the world.

It was luxury to its highest standard.

Stayed in August 2023

That we couldn’t stay longer.

Everything! The staff is among the friendliest and attentive I’ve ever experienced. The hotel is stunning and attention to detail didn’t go unnoticed. Just wow!

Stayed in August 2023

Exceptional Service and friendly staff. The property in its entirety is clean, well managed and beautiful. The room was perfect in every way! The food- exceptional !

Stayed in July 2023

Internet was slow

Everything

Stayed in July 2023

Although I made a payment by credit card on 5th July, the hotel continued to ask me for payment even on 9th July. It was frustrating to me.

Quality of staff service, ocean and sunset views from the room were excellent. This stay was a good experience and memorable for us.

Stayed in July 2023

Great location, lovely room, personable staff and great spa

Stayed in April 2023

N/A

The property is perfectly located in Seminyak. Close to everything you need. The main hotel is overlooking the beach, we stayed in the villas which are across the street (You still have access to the hotel facilities). To start off pictures don’t do justice, this villas are STUNNING, you can really tell they payed attention to details when making them. The villa is very private with a beautiful pool and bathtub. It has a pantry to store things if you need too. You get a personalized service because they assign a person that is in charge of you and your villa. This person is in charge not only of refreshing your villa, but also making ANY arrangements you need for your daily needs, paying attention even to food restriction mentioned on the first day. We went there for our honeymoon and they received us with a cake that said Happy Honeymoon, that’s how personalized service is here. The person in charge of us was Nanda. At the end of our stay we didn’t want to leave, and part of that was this personalized service by Nanda. He really elevated our experience and made sure everything was taken care of to make our stay a smooth one, from the time we woke up, till the time he left home. Laundry is included. They can arrange transportation for very cheap in very nice cars. Breakfast is included and was very good. Their Spa service is also incredible and not expensive. We visited 4 different places/hotels and this was definitely our favorite one.

Stayed in June 2023

The service was excellent - attentive and friendly. The food and facilities were also of the highest quality.

Stayed in June 2023

When we arrived we were asked whether we wanted to release baby turtles and that they incubate from the beach in an effort to minimise humans impact in the area it was a lovely touch to an already wonderful hotel!!!

Stayed in June 2023

Everything was perfect - very friendly/helpful staff, perfect location, luxurious/quiet/comfortable room, ... nothing to fault. Definitely be back next year.

Stayed in May 2023

Accommodation was luxurious and the staff so attentive and friendly and food amazing

great setting on the beach and close to everything.

Stayed in May 2023

Not value for money

Beach n breakfast

Stayed in May 2023

Because it was so nice, days fly by very quickly and the time at this beautiful place comes to an end too quickly!

The moment you arrive everyone at this beautiful place makes you feel home and the staff do their best so you can fully enjoy your stay.

Stayed in May 2023