Two municipal waste water streams border the hotel, the smell can be off-putting. Housekeeping with fresh towels was provided generally mid to late afternoon - not helpful if you have a villa with private pool. The free water bottles have metal lids which can produce very sharp cutting edges. Light in the bathroom a bit dim. Decor in rooms could do with a refresh.Area surrounding hotel is not in keeping with a five star hotel, budget tourist vibe. Beach resort is a misnomer. Yes the hotel has substantial beach frontage. However there is no hotel presence in form of loungers or service on the (public) beach. There are lot of (non-guest) surfers and passers-by; you couldn’t swim in the water due to strong currents during our stay.

The gardens are lovely. The staff is very friendly and kind. Nothing is too much trouble. The garden villa with pool had a large pool and a superb private garden. Your own little paradise. Excellent breakfast and lovely afternoon tea.

Stayed in July 2025

I recently stayed at this resort in Bali, and I can confidently say it was one of the best travel experiences I’ve ever had. The location was stunning and the facilities were excellent, but what truly set this place apart was the staff. From the moment I arrived, every single person I interacted with was incredibly warm, attentive, and genuinely helpful. Whether it was the front desk team, housekeeping, restaurant staff, or security, everyone went out of their way to make me feel welcome and taken care of. You could tell they weren’t just doing a job — they truly cared about the guests and it showed in every small detail. Their kindness and professionalism turned a great trip into an unforgettable one. If you’re looking for a place in Bali that combines beautiful surroundings with world-class service, this resort should be at the top of your list. I’ll absolutely be coming back.

Stayed in July 2025

Wish they could have had an on site jacuzzi,steam room and a bigger fitness centre. Very minimal fitness equipment

Exceptional service and attention to detail is what makes this property special

Stayed in July 2025

Kura Kura menu limited

Classy surroundings, private and beautiful gardens

Stayed in July 2025

Our rooms were humid,smelt bad

Location Balinese design Garden Pool Staff

Stayed in July 2025

Menu could have been with more choices.

Breakfast was ok. Make it a buffet than menu lead. Also, the menu needs a refresher.

Stayed in June 2025

Lack of entertainment

Stayed in June 2025

Could have more egg free vegetarian options for breakfast and the afternoon tea.

Beautiful property with friendly staff. Had such a lovely stay here for 2 nights. Staff were very helpful. Traditional build in a good location with great view of the ocean.

Stayed in May 2025

The paving in the walkways needs to be re-laid. I twisted my foot twice due to the uneven levels. Resort should either be adults only or a pool for kids should be added as there where some days that the pool was very busy and noisy with kids. These are my main recommendations for improvements otherwise a lovely place with great service and professional employees

Breakfast was nice however some years ago when we stayed they had white table cloths on the table for breakfast and this was missing this time. Main restaurant was nice with good food but a bit overpriced.

Stayed in June 2025

Amazing hotel and superb staff. Cannot fault this hotel.

Stayed in June 2025

Not very suitable for a solo traveller. Food and drink within resort are extremely expensive.

Lovely staff, right next to the beach. Great facilities

Stayed in May 2025

The staff and the service they provided were amazing. The attention to detail was incredible. The gardens and pool area impeccable... We will definitely be returning...🙏

Stayed in June 2025

The turn down service was too late at night. Sometimes the staff forgot to bring stuff.

The properly is very clean and well maintained. The staff are really friendly and the breakfast is really good too.

Stayed in June 2025

Neatness

Stayed in June 2025

Nothing

Everything. I had been here before and hope to come again and again. The vibe, the location, the food, the spa everything is great.

Stayed in May 2025

The food is OK, not amazing considering food prices are high. This shouldn’t be a detractor though because everything else is perfection and you can go out for food!

The grounds are magnificent and the service is exceptional. All staff are engaging and attentive, like no other hotel I’ve experienced. It is absolutely worth staying here to be surrounded by the most beautiful gardens and Balinese buildings and to be treated by their beautiful staff. 10/10.

Stayed in May 2025

The Oberoi is simply GREAT! We love everything about the place - the facilities, the staff, the location, etc. Worth every penny.

Stayed in May 2025

Not applicable.

I love absolutely everything about the Oberoi. Particularly the Customer Service. I also love the individual traditional bungalows, the amazing cleaning staff, the reception staff and the pool staff. The general ambience in the hotel is absolutely incredible.

Stayed in May 2025

The amount of space that only a resort of this vintage can offer on Bali

Stayed in February 2025

Nothing

Amazing - so serene and beautiful

Stayed in May 2025

Towel mix ups in the room was a bit much. Seemed to change my towels twice a day as a result. Too much tidying for me in the room as well. Also, look into your water bottles, as had difficulties opening quite a few of them (a small point I know, but did result in a small injury as well!)

Idyllic location, well set out. Nice Lanai rooms. Very comfortable overall. Great food! Nice small touches like complimentary fruit skewers and sunglass cleaning service! Staff were particularly attentive.

Stayed in May 2025

The best service

Stayed in May 2025

It was a perfect location. The beach access was excellent. The service was exceptional. Wonderful breakfast options

Stayed in April 2025

nothing

the service was exceptional- the staff went over and above anything I have experienced in the past

Stayed in May 2025