Staff was exceptional and Hotel lovely. All went well

Stayed in May 2023

nothing - the place is perfect

total sense of calm and tranquility. excellent service and lovely gentle and well meaning staff at all levels.

Stayed in June 2023

That we couldn’t stay longer!

Friendly kind staff that really made our stay special. Beautiful gardens and lovely traditional accommodation.

Stayed in June 2023

Food was great, room really good. Beach hot so pretty, hard to walk on.

Stayed in March 2023

there was nothing to dislike

Everything! the staff are exceptionally friendly and attentive, cleanliness of the whole resort is exceptional, great location and the food was also exceptional (although quite highly priced)

Stayed in June 2023

Everything at the hotel was superb. The staff were exceptional.

Stayed in June 2023

I may have understood things wrong, but I seem to remember that the person introducing the bungalow and it's amenities to us mentioned that Netflix was included. It isn't. I logged on with my own account, because the Google Chromecast which I always carry when I travel wouldn't work because the wifi in this resort requires authentication through a webpage. But even with the netflix app in the TV, the internet was too low to be practical. Sometimes it worked, other times it would buffer repeatedly or just quit. Complaining about it turned out useless: they sent a kind guy over who didn't do anything but asking the IT dept. to reset the router. The next day, the general manager called to apologize and offer more help, but nothing changed. It's not that internet in Bali is unreliable, it's just that this hotel did not invest enough in good reception in all bungalows. Streaming from my phone to the TV was impossible, because there was no way of knowing which device you had in your bungalow, since all TV's have their default name, hence all the same names. The list of devices showing on my phone was endless. I changed the name of the TV myself to a more logical name, i.e. OberoiRoomxxx (yes, it wasn't set to impossible, which is something you'd expect in an expensive 5 star resort). I suggested to the general manager that this could be a good idea for improvement and he thanked me for the advice. Whatever, streaming was still impossible due to internet problems. Is this a reason not to visit this beautiful resort? Of course not! It's gorgeous and by all means go.

The kindness of all personnel is outstanding, like in almost all of the places tourists see in Indonesia. The garden is beautiful. It shows that it taken care of with care and love. This resort is pure luxury. The hotel appears to have told personnel to always stop doing what they do if they see a guest looking at them, smile and greet the guest with nice words. This gives you an excellent feeling (although I understand that sometimes you might feel that they take this policy perhaps too far). The breakfast was amazing. It's à la carte, made with love and in accordance with the highers standards. The poolside service is outstanding also. One might think, if I am so overwhelmingly positive, why not give it a 10 out of 10?

Stayed in May 2023

food options were somewhat outdated & relatively expensive

beautifully maintained facilities & garden in exceptional location

Stayed in May 2023

Everything.

Stayed in May 2023

Nothing. It was all perfect.

The staff here are the most attentive of any other hotel I have stayed at. We felt extremely pampered here, as the staff would drop whatever they were doing to look after us. The location is right in the heart of Seminyak, yet is extremely quiet and private.

Stayed in May 2023

Nil

Staff are excellent

Stayed in May 2023

nothing, loved everything about this hotel

beautiful gardens and accommodation and away from the hustle and bustle

Stayed in May 2023

Nothing

Every small detail is thought of and catered to. A lovely stay at the Oberoi.

Stayed in May 2023

distance from villa to main areas.

beautiful resort, perfect location and friendly helpful staff

Stayed in April 2023

the incredible details to services - fragrant hand towels, SPF cream and spritzer by the pool, little books marks on your books, replenished the fruit bowel in our room

Stayed in May 2023

Beautiful location and grounds. Comfortable and well appointed rooms with excellent amenities. Staff were very attentive and helpful during entire stay.

Stayed in April 2023

The Oberoi is traditional and very beautiful. The gardens and Balinese architecture are timeless and tranquil. The staff are plentiful and lovely. The care of guests is 100%. The have a beautiful pool on the beach and a cool bar for evening cocktails.

Stayed in April 2023

Nothing

Staff, facilities, room, beach front

Stayed in April 2023

The beach is not really pretty & very expensive breakfast

Very large area with several bungalows & quietness

Stayed in April 2023

all wonderful

Fabulous serene place with wonderful staff. Glorious peaceful retreat from frenetic Seminyak

Stayed in April 2023

I lost some of my clothes from the room and this was reported to the hotel but to no avail

breakfast place. sea ​​sound.

Stayed in March 2023

nothing

everything. excellent service they go above and beyond!! beach front fantastic rooms. Yes it might be abit pricey but definitely worth it!

Stayed in April 2023

Exceptional on every level

Stayed in April 2023

Everything was perfect

Location was excellent. Right near shops and restaurants etc. but far enough away to be quiet. Staff were unbelievably good. Never experienced such service. A very relaxed feel to the hotel.

Stayed in April 2023