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  4. Reviews of The Durban Hotel Guyana INC.

Reviews of The Durban Hotel Guyana INC. 4 stars

7 Joseph Pollydore Street, Lodge, Georgetown, Guyana., Georgetown, Guyana

#13 of 14 hotels in Georgetown

Guests' Choice

Review score

Based on 93 hotel reviews

5.9

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    6.8

  • Location

    5.5

  • Facilities

    6.2

  • Staff

    8.2

  • Value for money

    5.9

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 24 April 2025

    5.0
    Nice, clean, comfortable place to stay at a low cost. Will definitely return.
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night

    The chairs in the entrance need to be thrown out because of the awful smell, despite the comfort, that oozed out of the fabric. It also took a while to get a taxi but one eventually came so I can't blame that on the hotel, but I think it had to do with the location. The sitting arrangement in the room could be better.

    The "owner" was very hospitable and fixed me breakfast which was really excellent, with the home made touch of Mama's cooking. I really enjoyed it. The room was very small with no where to really relax except on the thin mattress on the bed which I found surprisingly comfortable for sleeping. The tv did not work but the toilet flushed well and the room was overall very clean which I greatly appreciated. The place seemed more like a guest house than a hotel; it is good if you just want a place to sleep. The "owner" has to open the gate for you to access the premises so you feel restricted to wander in and out. The area is quiet and not a tourist attraction, so to me it is a nice place to get some sleep if you are on a low cost budget. I will definitely stay there again when I just need a good night's sleep while in Georgetown.

    Stayed in April 2025

  • Reviewed: 27 March 2025

    6.0
    More of a guest house than hotel.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Distance from town, accessibility to restaurants/bars/cafe/things to do.

    Stayed at the Durban for 7nights. Overall, this would be considered more of a guest house than a hotel. Staff were lovely - especially Juliet. The decor was in need of some TLC & the bathrooms had issues with taps falling off and the toilet not flushing. The pictures on website look nothing like the actual establishment! A little noisy/residential - sirens, loud music at all hrs, dogs barking, chickens & Cockerell giving it some - so rustic, to say the least. An eyesore of a property across the road. However, if you just want somewhere clean to put your head down & use as a base & you don't mind taking a taxi everywhere....then this is a decent spot.

    Stayed in February 2025

  • Reviewed: 9 December 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Deluxe Room
    • Stayed 5 nights

    Need more comfort

    Good for stay on work mission for few days

    Stayed in December 2024

  • Reviewed: 31 October 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Deluxe Room
    • Stayed 6 nights

    Breakfast was always served on time, however is not a continental nor even an international breakfast . Please check /consider everytime you receive a booking from an alien visiting from abroad your breakfast must meet international standars

    Hotel manager´s Juliette is very nice and really dedicated woman to her task. Always with kindness and smailing Hotel was very comfy .

    Stayed in October 2024

  • Reviewed: 13 August 2024

    7.0
    It was decent. No major complaints.
    • Business trip
    • Couple
    • Queen Suite
    • Stayed 3 nights

    The mattress was a little too soft and caused some minor back pain.

    The breakfast was tasty and just enough on the day that we got it. The first day they were running late but we were given a small compensation by management.

    Stayed in August 2024

  • Reviewed: 24 May 2024

    7.0
    Front desk people and staff are amazing
    • Business trip
    • People with friends
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Mosquitos and they don’t provide blankets.

    All the staff at the front desk are amazing.

    Stayed in May 2024

  • Reviewed: 21 March 2024

    5.0
    average
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    location

    nothing

    Stayed in March 2024

  • Reviewed: 20 February 2024

    7.0
    Great for a short trip, highly recommend.
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Room could use some modernization.

    Close to my family and not too far from the airport. My room was the perfect size and very clean.

    Stayed in February 2024

  • Reviewed: 21 August 2023

    5.0
    We had a wonderful family holiday. Durban Lodge needs upgrading.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 21 nights

    Little choice of breakfast menu. No lift, too many stairs to 3rd floor for breakfast. Cleaning was irregular. Had to request clean towels and to have the room cleaned. Poor security, no intercom. Dispute with Manager regarding additional charges. Eventually reached a satisfactory outcome. Cockroaches, bees and wasps caused some anxiety.

    Manager was welcoming and helpful, carrying luggage up the stairs, sourcing taxis and welcoming our many visitors. Staff on duty at breakfast responded well to our requests for traditional Guyanese types of foods. Staff were polite and responsive when requests were made. Rooms were comfortable. Location of hotel was convenient for travelling around Georgetown and for the many excursions we made. Reception areas were clean and well decorated with comfortable armchairs and artificial flower displays.

    Stayed in August 2023

  • Reviewed: 2 August 2023

    7.0
    Ok
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The mattress was very thin

    The owner was friendly

    Stayed in July 2023

  • Reviewed: 28 July 2023

    7.0
    Over all the stay was ,not bad.
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast wasn't up to standard to make my coffee or tea I had to get my hot water from a water bottle. You have to pay additional for your bake and salt fish or pasty the Breakfast was plain white bread with jelly or nut butter with or scrambling eggs the Breakfast was bad .

    Hotel was clean. the WIFI work perfectly .the staff was very friendly Restaurant was very close buy .the Manager was there to help you out with any information you may need I will definitely stay again .

    Stayed in July 2023

  • Reviewed: 20 June 2023

    7.0
    Nice clean affordable hotel.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Far from the main tourist areas in the city.

    Very friendly and helpful staff

    Stayed in June 2023

  • Reviewed: 23 May 2023

    5.0
    With some improvement it can be better but not worth the price.
    • Business trip
    • Group
    • Family Room
    • Stayed 1 night

    I didn't like the scent of the place

    I didnt get any breakfast since I was left very early!

    Stayed in April 2023

  • Reviewed: 19 April 2023

    6.0
    Power back up is required.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No back up power.

    Staffs are very helpful and property is clean enough.

    Stayed in April 2023

  • Reviewed: 18 March 2023

    5.0
    the lady at the front desk was very nice and really tried to make up for what transpired with the taxi and she was gener
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    wasn’t my cup of tea. additionally, I requested a taxi to pick me up from the airport and had to wait over an hour because he was late and ended up being alone in the airport. this was very upsetting because when I arrived and they told me he would be late I asked if I could cancel and get refunded I could simply take a taxi from the airport and I was told no! so I had to sit and wait on the steps by myself because there’s no seating at Cheddi Jagan. further that send me a whole speak about me hving to pay 3$ for every hour I had to taxi waiting. if I kept the taxi waiting that would have been out of my control (flight delays/ immigration/customs) however him coming late is well within his control.

    it was functional

    Stayed in March 2023

  • Reviewed: 26 February 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Items that were advertised were not available. Eg. On site activities Poor screen display on TV and minimal access to movies.

    Accessible transportation Microwave and refrigerator Easy access to do the City walking tour

    Stayed in February 2023

  • Reviewed: 11 February 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights

    hotel itself is great but location leaves bit to be desired

    Stayed in February 2023

  • Reviewed: 11 December 2022

    7.0
    Good
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    room facilities are really needed to update.

    all receptions girls are very nice and helpful, especially Juliet.

    Stayed in December 2022

  • Reviewed: 8 October 2022

    6.0
    A place that was close to family,don’t thinkback but
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast, from the length of time it’s on (08:00-10:00) to the quality on offer, not a happy experience for any of the three times. It says ‘breakfast included’ on the booking but that is their most basic of options. I recommend you eat out. It’s really a place for the solo traveller who isn’t looking for much, definitely not for young families, though as I said…they were friendly to my child but the hotel is not built for children at all. And no cot available…bar/games room closed (it’s listed they have them)

    The staff on the whole were great, so helpful and whatever we needed as a family was taken care of as best they could.

    Stayed in October 2022

  • Reviewed: 1 August 2022

    6.0
    Basic hotel, with friendly staff.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    Over-priced for what is being offered.

    Friendly staff.

    Stayed in July 2022

  • Reviewed: 11 October 2024

    3.0
    Poor
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The property is not a 4 star property but a 2star

    Stayed in October 2024

  • Reviewed: 10 August 2024

    9.0
    Superb
    • Business trip
    • Group
    • Deluxe Room
    • Stayed 5 nights
    • Submitted via mobile

    Very helpfull and friendly staff 24/7.

    Stayed in August 2024

  • Reviewed: 16 April 2024

    8.0
    It was fine, not amazing.
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 5 nights

    The power went out a few times, and the staff didn't make up my room after I asked them to.

    The lady in charge really cared about running the place well.

    Stayed in April 2024

  • Reviewed: 24 February 2024

    3.0
    Worse in years
    • Business trip
    • Solo traveller
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    No room cleaning, hardly clean, wrong bill, just never again

    It had a bed

    Stayed in February 2024

Showing 1 – 25

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