Reviews of The Savoy 5 stars
Strand, Westminster Borough, London, WC2R 0EU, United Kingdom
#12 of 1,102 hotels in London
Guests' ChoiceReview score
Based on 1499 hotel reviews
9.4Score breakdown
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Cleanliness
9.7
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Comfort
9.8
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Location
9.8
-
Facilities
9.6
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Staff
9.7
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Value for money
8.5
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Free WiFi
9.4
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Reviewed: 26 July 2025
Jayne
United Kingdom12 reviews2 helpful votes10“A perfect minibreak in a lovely hotel in the heart of London with fantastic food and fantastic staff”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 3 nights
The only moan and it didn't really bother us too much was that the TV wasn't working. We were busy for two nights so hadn't noticed it but we wanted to watch it on the last night and it just didn't work. It was rectified quickly but really it should have been checked before we arrived.
The room was lovely and the bed very comfortable. Nice fluffy and large towels which I always value in a room. The location of the Savoy is perfect for access all of London either on foot or tube. The staff were all amazing and super helpful and nothing was too much trouble for the team.
Stayed in July 2025
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Reviewed: 26 July 2025
Azeen
Iraq1 review10“Perfect”- • Leisure trip
- • Family with young children
- • Superior Queen Room
- • Stayed 3 nights
- • Submitted via mobile
Nothing
Clean and the staff were very friendly and helpful
Stayed in July 2025
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Reviewed: 20 July 2025
Matthew
United Kingdom1 review10Exceptional- • Leisure trip
- • Solo traveller
- • Heritage Deluxe King Room
- • Stayed 2 nights
- • Submitted via mobile
The steak in the grill denver steak never had anything like it before
Stayed in July 2025
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Reviewed: 19 July 2025
Christopher
United Kingdom8 reviews10“Excellent bot quote a long walk to room 219”- • Business trip
- • Couple
- • Deluxe King Room
- • Stayed 2 nights
- • Submitted via mobile
No mini bar with alcohol No option ofstill or sparkling water in the s room
Stayed in July 2025
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Reviewed: 19 July 2025
Michele
United States3 reviews10“Amazing service, clean, beautiful interior”- • Leisure trip
- • Family with young children
- • Luxury Double Room with Two Double Beds
- • Stayed 3 nights
- • Submitted via mobile
Absolutely beautiful!
Stayed in July 2025
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Reviewed: 18 July 2025
Rachel
United Kingdom54 reviews4 helpful votes10“Perfect in every way from the staff to the room, the bar the food all perfect”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
Beautiful in every way
Stayed in July 2025
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Reviewed: 13 July 2025
Zoe
United Kingdom10 reviews10“Made me feel very looked after!!!”- • Leisure trip
- • Family with young children
- • Deluxe King Room
- • Stayed 1 night
- • Submitted via mobile
All was perfect!!
Loved the pool, gallery for breakfast , gym and lovely suite!!!
Stayed in June 2025
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Reviewed: 10 July 2025
Karen
United Kingdom8 reviews3 helpful votes10“Beautiful timeless opulence - the old London that is loved.”- • Leisure trip
- • Family with young children
- • Deluxe King Room
- • Stayed 2 nights
- • Submitted via mobile
The dancing ballerinas in the main breakfast room are a bit naff. It looks like a gym/ spa with them on the walls. Where is the portrait of the Queen? Are you waiting for one of the King to hang?
The timeless beauty of the hotel and the wonderful staff. The cocktail bar is sublime please don’t change the decor. The porters outside are always charming and special mention to Josh in the bar with his ‘wheel of fortune’ - he was lovely.
Stayed in July 2025
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Reviewed: 7 July 2025
John
United Kingdom2 reviews10“A wonderful Celebration weekend”- • Leisure trip
- • Couple
- • Luxury King Room
- • Stayed 2 nights
Bathroom Shower drencher overpowering and handset very heavy and "clunky"
We were celebrating our Golden Wedding Anniversary and the hotel went the extra mile to make our stay particularly enjoyable
Stayed in July 2025
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Reviewed: 3 July 2025
Jane
United Kingdom107 reviews23 helpful votes8.0“Room for improvement”- • Leisure trip
- • Couple
- • Heritage Deluxe King Room
- • Stayed 2 nights
Our room had not been renovated and had no view, the bed was super comfy and we did sleep well. The water pressure was intermittent. Breakfast on Sunday morning was a contrast to the day before with 3 requests for toast...! The Savoy filtered water doesn't taste great.
Arrival and greeting from Erika was very professional and welcoming. We had a drink in the American Bar in the evening and Rachel was so chatty and again, professional. Breakfast on Saturday morning was excellent with a very attentive professional waitress (I didn't get her name). The new function areas are majestic, beautifully done. River Restaurant fantastic, delicious food, informed waitress and sommelier who made our meal super enjoyable.
Stayed in June 2025
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Reviewed: 2 July 2025
Russell
South Africa11 reviews10“Amazing experience everyone should try and have at least once”- • Leisure trip
- • Couple
- • Luxury King Room
- • Stayed 5 nights
- • Submitted via mobile
Occasionally food servers were a bit serious, but almost always professional.
Outstanding experience. Example we arrived earlier than check-in time and were treated fantastically in the Reading Room. Teng attended to us in an exceptional way. Breakfasts were brilliant and it was cool to try the Gallery and River restaurants. The Savoy Grill was a highlight of our stay. Brilliant room too!
Stayed in June 2025
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Reviewed: 28 June 2025
Robert
United Kingdom7 reviews1 helpful vote10Exceptional- • Leisure trip
- • Couple
- • Superior Queen Room
- • Stayed 1 night
- • Submitted via mobile
It was an amazing experience from the time we arrived until we left the staff we so nice I will definitely stay again hopefully for longer
Stayed in June 2025
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Reviewed: 24 June 2025
Susan
United Kingdom7 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Superior Queen Room
- • Stayed 1 night
- • Submitted via mobile
Perfect
Every thing about the,savoy
Stayed in May 2025
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Reviewed: 23 June 2025
Judith
United Kingdom9 reviews8.0“Absolutely my favourite place to stay”- • Leisure trip
- • Group
- • Heritage Deluxe King Room
- • Stayed 1 night
- • Submitted via mobile
I didn’t like the way they put the pull out bed there was not a lot of room to get to the bathroom. It was a bit of a squeeze. Also my pre-ordered two platters of strawberries cost £46. My total bill ended up being £109. I’m still waiting for breakdown so I can understand the extra charges
I absolutely love the Savoy! I love the feeling when you first walk into reception and feel all that history around you
Stayed in June 2025
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Reviewed: 23 June 2025
Nicole
United Kingdom12 reviews9.0“Perfect place to celebrate our 40th anniversary”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
Beautiful hotel as you would expect with everything you could want for a stress free stay. The staff were relaxed and very friendly.
Stayed in May 2025
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Reviewed: 22 June 2025
Kathy
South Africa29 reviews3 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • Deluxe King Room
- • Stayed 1 night
- • Submitted via mobile
Nothing!
The Savoy went over and above for our son and daughter in laws honeymoon night! Thank you for going the extra mile, making it a lifetime memory for them.
Stayed in June 2025
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Reviewed: 21 June 2025
Ellen
United States16 reviews9 helpful votes10“Memorable!”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 6 nights
- • Submitted via mobile
Wonderful location, near theaters, restaurants, and points of interest. Staff was exceptionally friendly and helpful. Beautiful historic hotel!
Stayed in May 2025
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Reviewed: 20 June 2025
Mark
United Kingdom6 reviews10Exceptional- • Leisure trip
- • Couple
- • Luxury King Room
- • Stayed 1 night
- • Submitted via mobile
Awesome 10/10 Nothing is a bother or a problem at the savoy. .superhero service attention to detail amazing thanks Mark and Jill
Stayed in June 2025
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Reviewed: 19 June 2025
Carole
United Kingdom17 reviews10“Absolutely Fabulous”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 1 night
- • Submitted via mobile
Nothing, Everythjng is as perfect!
Absolutely loved the Savoy, from the minute we arrived to the minute we checked out, Staff, Service, & facilities were exceptional. Definitely our new fave five star London Hotel. 😊
Stayed in June 2025
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Reviewed: 16 June 2025
Constance
United States14 reviews1 helpful vote10“The hotel is an absolute gem.”- • Business trip
- • Couple
- • Deluxe King Room
- • Stayed 2 nights
- • Submitted via mobile
Nothing.
The gentleman at guest reception could not have been more accommodating.
Stayed in June 2025
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Reviewed: 8 June 2025
Dionne
United Kingdom4 reviews10“Luxurious and a great experience”- • Leisure trip
- • Couple
- • Superior Queen Room
- • Stayed 1 night
- • Submitted via mobile
Some peoples choice of clothing A dress code should be in place No denim / trainers
Liked all of it
Stayed in June 2025
-
Reviewed: 5 June 2025
Ellie
United Kingdom8 reviews10“You don't just stay at The Savoy, The Savoy stays with you!”- • Leisure trip
- • Group
- • Luxury King Room
- • Stayed 2 nights
The Savoy, yet again, was magnificent. Outstanding service, fabulous place, great location. I love The Savoy, and I am always welcomed back like a long lost friend. "You don't just stay at The Savoy, The Savoy stays with you" - so true!
Stayed in May 2025
-
Reviewed: 4 June 2025
Julia
United Kingdom6 reviews10Exceptional- • Couple
- • Deluxe King Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
Everything
Stayed in June 2025
-
Reviewed: 2 June 2025
Ayse
United States18 reviews3 helpful votes8.0“Pricey but in a good location, nice historical hotel”- • Leisure trip
- • Solo traveller
- • Superior Queen Room
- • Stayed 3 nights
N/A
Location, room comfort, afternoon tea.
Stayed in May 2025
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