nothing

We were given an upgrade to Tanoa International Hotel and that was very good. However they didnt inform us of the move until we arrived at the hotel

Stayed in June 2025

Nothing that I can think about

Everything was good as expected..

Stayed in July 2025

I booked 2 rooms which were not close to each other so we had to continually walk back and forth. The other guests were noisy and trailed water from the pool to their rooms, this was a slip hazard so we had to be very carefully when walking back and forth from the 2 rooms. It would have been easier for us to be located close together. The TV remote in the family room didn't work well and we had to manually change the channels or turn it off which was difficult as we had to get behind the TV; this was a problem for the kids because they wanted to watch TV during their downtime but they couldn't change the channels. Location was further from the airport that I thought. We had to wait some time for the shuttle to arrive as our flight was delayed and we arrived later than expected. I phoned the hotel a few times but the wait was still long, especially for the kids who were tired and hungry by then.

The staff were warm, friendly and welcoming. Breakfast was included so that was nice and the variety was good. We had dinner on our first night and the food was expensive for the quality and quantity. There was not enough curry to go with the rice so I asked for some more and was charged double for it (I didn't want to eat dry rice). The fish in the fish curry was chew and inedible. The rooms had TV, air conditioning and tea/coffee making facilities. Free shuttle service from the airport.

Stayed in April 2025

Room was more like a concrete bunker, no sound barrier from the room next door.

Staff were helpful, pool area tidy. Food was good also

Stayed in May 2025

When I opened the fridge, a cockroach 🪳 popped out.

Breakfast was terrible. No teaspoons and knives.

Stayed in May 2025

The facilities were subpar, rooms were below standard.

The staff were very helpful and nice

Stayed in May 2025

Very basic room for price paid. Felt a little uncomfortable as young kids playing around by door to our room. All in all could do with a good spruce up to match the price.

Didn’t have the breakfast as was leaving early morning. Close to airport and good shuttle service. Hotel staff were very welcoming.

Stayed in May 2025

Food and facilities

Breakfast not nice, ants everywhere

Stayed in May 2025

Room very small

Close to the airport

Stayed in May 2025

If a guest is vegetarian, ask for another option.

Breakfast is good, but it has been updated to a Vegetarian option. My mum is a vegetarian, and this is not an option for her morning breakfast.

Stayed in May 2025

Shower may need a bit of improvement.

It has all the facilities needed, pool, bar, breakfast and food. Large rooms. Shuttle to the airport. The most friendly staff ever.

Stayed in May 2025

very noisy at night on the corridor. breakfast was non existent

staff were nice and helpful

Stayed in April 2025

The property needs a serous renovation and copious tins of paint. Furniture in the room dark, small TV, very slow Wi-Fi (1.6mbps) and unusable. Not worth $230AUD/night

Not much to be honest. The staff were pleasant. Free shuttle to the airport was appreciated

Stayed in April 2025

The so-called free Airport Shuttle did not show up. Waiting over 30 minutes nothing even though I booked well in advance, had confirmation that there will be one. After waiting 30 minutes I rang their reception and the lady said they would call the shuttle, after another 10 minutes I gave up and took a taxi who charged me $10. When I got to reception I explained what happened to the reception lady and all she said was that the shuttle was at the airport. No apologies, no accountability at all. Very poor customer service experience. I even messaged them via the Booking app but up till now I'm already checked out and there's still no response at all. This hotel should be renamed to Motel, very basic facilities, old rooms and worst experience. The room size is like a prison cell and smells like a toilet in the room not worth the price of the $150 NZD I paid.

Unfortunately nothing

Stayed in April 2025

The hotel is run down! The room is very dirty

Just the location

Stayed in March 2025

None

Everything

Stayed in March 2025

The pillows & sheets in our room were so gross, —it smelled like a sweaty old person used it prior to us. I had to used my own clothing & scarf to cover our pillows-we didn’t use the sheets/blankets. Please wash the pillow cases and sheets. We didn’t feel like calling front desk because 1) we arrived super late and 2)we just wanted to rest because we were so tired from traveling and we needed to catch a early flight the next morning. That’s all. Breakfast buffet was ok.

The workers at the front counter were sooooo nice and also very helpful and resourceful. All of them. Their kindness made up for the stay.

Stayed in April 2025

Loved everything.

Everything Its like my second home.

Stayed in March 2025

Nothing

Staff were brilliant, very friendly and helpful

Stayed in March 2025

Still can see small cockroach crawling everywhere in room

Stayed in March 2025

Issue 1 When we reached the room, we were not ready have to wait for other 30mins Issue 2 At 9pm have to change room due to aircon Issue. Issue 3 We order pizza where salt level was bit high .

Was ok.

Stayed in March 2025

Non

Swimming pool and comfy beds

Stayed in February 2025

Change menus for each day would be good

Satisfactory

Stayed in February 2025

Nothing

Everything

Stayed in February 2025

The bathroom shower making alot of noise.

Stayed in February 2025