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Reviews of The Grand Palace Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

The Grand Palace Hotel Guinea Conakry St, Kirkos, 5710 Addis Ababa, Ethiopia

#47 of 102 hotels in Addis Ababa

Guests' Choice

Review Score

Based on 428 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.8

  • Location

    8.1

  • Facilities

    7.5

  • Staff

    8.6

  • Value for money

    7.8

  • Free Wifi

    8.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: July 22, 2025

    7.0
    I had a generally good saty and would still come back to the hotel and would also recommend it
    • Business trip
    • Group
    • Standard King Room
    • Stayed 5 nights

    Level of spicing of food was traditionally high. Tea was often not very hot

    Breakfast was served in a good place, easily accessible. The menu, though limited, was good

    Stayed in June 2025

  • Reviewed: July 22, 2025

    7.0
    Good value for money.
    • Business trip
    • Group
    • Standard King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Pungent smell of incense in common areas around the rooms. Noise from the precints.( not all the time though just ocassionally).

    Furnishings fairly new and in good condition. Staff struggle with English but try their best.

    Stayed in June 2025

  • Reviewed: July 16, 2025

    8.0
    Very good stay but the price is too high for what the building provides.
    • Leisure trip
    • Group
    • Family Suite
    • Stayed 16 nights
    • Submitted from a mobile device

    In terms of negatives, it’s not really at the fault of the service, though i do have suggestions . I believe the heating was centralized in the building so we occasionally had to deal with a cold room and cold showers if the heating wasn’t working. We stayed in a larger room with many windows but the curtains they had weren’t very sufficient. I would recommend that they put heavier curtains on the windows and the balcony as well because there was a major cold draft coming from there. Other than that, it got a bit noisy late at night because of dogs but that can’t be helped so i dont fault the hotel for that.

    The service was top notch 10/10. They took every request we had (it was a long stay so we had many requests) and made sure we were accommodated. The food was good and there were good options for meals.

    Stayed in July 2025

  • Reviewed: July 16, 2025

    7.0
    Overall comfortable and good location.
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 7 nights
    • Submitted from a mobile device

    Very loud prayers in the middle of the night that went on for hours and hours. Stayed at 2:30am until 9:30am and kept me awake both Saturday and Sunday morning.

    Great location Friendly staff Comfortable bed

    Stayed in July 2025

  • Reviewed: June 26, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Cleanliness is wanting in the room. Bath cubicle leaked water. House keeping very slack. Check on staff and dining staff very good. The pictures in the website of the room chosen was deceptive!

    Stayed in June 2025

  • Reviewed: May 31, 2025

    6.0
    Although the hotel is rated over 4 stars, my experience did not reflect that standard. The building is old and poorly ma
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Although this hotel is rated over 4 stars, my experience did not match those expectations. The building is quite old and poorly maintained. Cleanliness was a major issue — my room was not properly cleaned, and the shower area was particularly problematic. The shower box and door couldn’t be closed at the same time, and after one use, water remained on the floor until housekeeping eventually cleaned it. Additionally, the room lacked basic amenities such as a fridge, which I would expect in any 4-star hotel. Overall, the hotel does not deserve its current rating based on my stay.

    Location and staff.

    Stayed in May 2025

  • Reviewed: May 28, 2025

    7.0
    An excellent choice for us given the location.
    • Leisure trip
    • Couple
    • Executive Suite
    • Stayed 3 nights

    There was no mini fridge in the room but that was not a big deal. The room was showing it's age but it was still comfortable.

    It was right beside the business we had to visit. There are some nice restaurants in the area as well. Our room was massive! The people are all very friendly and the spa was relaxing as well.

    Stayed in April 2025

  • Reviewed: May 20, 2025

    7.0
    It met my expectations especially because it was very close to where I was attending some meetings.
    • Leisure trip
    • Group
    • Family Suite
    • Stayed 4 nights

    There's a church that was quite loud from as early as 5am on Saturday and continued well into the morning. Plan your sleep accordingly.

    The breakfast was good with great variety to suit different tastes.

    Stayed in May 2025

  • Reviewed: May 13, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 8 nights

    - food can do better

    - great staff, very friendly - good region

    Stayed in April 2025

  • Reviewed: May 11, 2025

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Standard King Room
    • Stayed 3 nights

    Really nice hotel, with wonderful and friendly staff. The breakfast is excellent and has a nice variety of local and international food options. Eggs made to order, fresh juice, and good fruit salad. Good coffee as well. The rooms are a nice size, and the bed very comfy. The staff are extremely helpful. My only recommendation would be to add another towel in the bathroom for the floor in front of the shower, and for the hands. Otherwise very nice stay!

    Stayed in May 2025

  • Reviewed: May 10, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    What we did not like has nothing to do with the hotel, but with the taxi guy who overcharged us..

    The location was good 👍🏽 the staff very friendly and welcoming

    Stayed in May 2025

  • Reviewed: April 10, 2025

    7.0
    I booked through Booking.Com to be told to pay additionally for Breakfast. This is bad!
    • Business trip
    • Group
    • Standard King Room
    • Stayed 2 nights

    I had a bad stomach ending in vomiting after the breakfast. Try to observe hygiene in preparing cold stuff like salads and juice

    Some labels were in a local language which is not know by non-Ethiopians. So please try to translate the labels in English.

    Stayed in April 2025

  • Reviewed: March 30, 2025

    7.0
    The hotel was not as great as the photos made it out to be, particularly our room
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room had no view at all which was a real shame

    If was in a lovely location

    Stayed in February 2025

  • Reviewed: March 25, 2025

    8.0
    A nice hotel with amazing gym
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing really

    Overall, the hotel was nice, has very well equipped gym and staff is very nice. I have also appreciated the location close to the airport and free shuttle service provided.

    Stayed in March 2025

  • Reviewed: January 17, 2025

    6.0
    pleasant
    • Business trip
    • Solo traveler
    • Standard King Room
    • Stayed 3 nights

    Breakfast to include more continental options. Steam bath was not working.

    The breakfast was standard - lots of room for improvement. Location was nice.

    Stayed in January 2025

  • Reviewed: January 16, 2025

    8.0
    New place & Good location
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 3 nights

    There were days with frequent electricity and internet outages.

    I liked the attitude of the hotel staff.

    Stayed in January 2025

  • Reviewed: December 28, 2024

    8.0
    Great place
    • Business trip
    • Solo traveler
    • Superior King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    That you can't buy food from outside the hotel.

    The place was clean and the shuttle driver was patient as I took a while to go through immigration.

    Stayed in October 2024

  • Reviewed: December 5, 2024

    6.0
    It was okay for a short budget stay
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The standard room I booked did not have a functioning television .The toilet was too close to the wall and thus no leg room .Sink is too small and looks like an after thought. The breakfast option was quite limited for someone with egg allergies

    The staff are really friendly..Sauna and steam bath were of great value addition .Bed is comfortable

    Stayed in December 2024

  • Reviewed: December 3, 2024

    7.0
    Was disappointed.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Was very much a business mans hotel. Room very small, no hangers in wardrobe , room not really suited to 2 persons.

    The bed and pillows were very comfortable.

    Stayed in November 2024

  • Reviewed: November 25, 2024

    6.0
    Very comfortable, I will refer the hotel to my relatives and my friends anytime.
    • Business trip
    • Group
    • Standard King Room
    • Stayed 6 nights

    nothing.

    I like the staff, they were very receptive.

    Stayed in November 2024

  • Reviewed: November 22, 2024

    7.0
    Good location, great gym, poor service
    • Business trip
    • Solo traveler
    • Standard King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    There is a policy of the Hotel that there should be no drinks or food be brought in from outside the hotel. This is totally fine for me! What I have never experienced before and what is not acceptable for me is, that this also applies for simple drinking water.

    Gym

    Stayed in September 2024

  • Reviewed: November 9, 2024

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It's not quite a western 5-star, with dated furniture and power outages (meaning the lifts sometimes didn't work...). Breakfast really could be improved for the western palate.

    Fairly good value for money in Addis. You get all the amenities of a 5-star but at a lower price. Close to most tourist attractions and friendly staff.

    Stayed in November 2024

  • Reviewed: November 3, 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    No air conditioning.

    Location

    Stayed in October 2024

  • Reviewed: October 20, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Superior King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Noisy due to construction workd

    Staff are fantastic. Good location . Spa us fantastic

    Stayed in October 2024

Showing 1 - 25

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