This hotel is so close to train, and Egytian Museum and many restaurants. I booked this hotel twice because of convienet.

Stayed in April 2023

The breakfast service was a bit slow and wifi wasn’t stable

The location is great! right at the centre of Tahrir square and a metro nearby. The Egyptian museum just a few mins walk away and kfc and McDonald’s are local

Stayed in March 2023

nothing

location and staff

Stayed in March 2023

Breakfast not worth the wait. Basic omelet, bread, salad and chease can not takr 1 hour! If they breakfast starts eight, you can expect something to eat at about 9!

They need to sharpen up on their breakfast routine. Breakfast starts at 8 but dont expect to see any staff. Only one staff member in breakfast location and he is the cook too. Had to wait over 45 minutes for a basic omelet and a cup of coffee. No staff to assist him, nobody to clear the tables. Most of the guests just left and got something on their way. Price (and waiting) for breakfast not worth it. Overall nice clean hotel with a good location.

Stayed in March 2023

the entrance have hotel information or name is better

Location, staff is nice & helpful, smooth Wi-Fi

Stayed in March 2023

The room was renewed and clean, not as like as the pictures but pretty good. The balcony view on the Tahrir Square is nice and noisy because of the cars’ horns. The stuff were very cooperative and friendly. The breakfast was simple and on the building roof.

Stayed in March 2023

breakfast was so so

clean, good location there wasn’t written name of hotel , you need to find corridor between the buildings and go to 6th floor

Stayed in March 2023

Very welcoming, the staff is very nice and answers all questions. They can arrange trips at reasonable prices. The hotel is very well located, in the center, close to the museum (1 min). Hotel and rooms are clean Excellent value for money. The little extra is the rooftop terrace with views of Cairo. The breakfast is hearty and local.

Stayed in March 2023

The breakfast is basic.

I like the attention and room with Tahir view.

Stayed in March 2023

location was very nice , view is amazing

Stayed in March 2023

When l first came to the building l was a little scared of how it looked from outside but.. it turned out to be an amazing and comfy stay. The staff were super helpful. It was clean and cheap. Internet connection was available in the rooms. A real value for money.

Stayed in March 2023

Very good location of the hotel, very good room for local conditions, clean facility, friendly and helpful staff. With a clear conscience, I recommend it, it's really worth staying in this place.

Stayed in March 2023

Breakfast is very basic and you have to wait long until you get something to eat. if they at least add a small buffet which will not take much of an effort from there side while they are giving extra ordinary services in other areas, I am pretty sure this hotel will be on top of people’s list to stay. There was only one boy working to prepare for breakfast and one time there were more than 10 people waiting already, we decided to leave and have breakfast outside.

it is located in Tahreer square not too far from many attractions, like Khan Al Khalili market Hussain mosque, Al Azhar. food choices are plentiful around in walking distance and also local shopping is convenient. The staff is very friendly and helpful all the time, they try to accommodate your needs, they even send someone to exchange my dollars for local currency which was a huge help.

Stayed in March 2023

The staff always was friendly and kind. we ask for some help and it was really fast. Recomdated 100%

Stayed in March 2023

The hotel is in the fifth floor of a building with an elevator ..it's so clean, so new ..and has a very.good location...the area around is secured ..police cars are there all the time..very good rate quality/price,..just be careful if taxi men starts to make you expect a bad an insecured hotel it's absolutely to bring you for an other hotel and to take a percentage!! That happend to me..but I did not beleive him because I had read comments here before to book..otherwise.. some advices are given next in order to enhance their good service..evenif I really enjoyed my stay... -They can add more towels for a double room. -The floor is new that it could be slippery. An anti slip mat could be necessary. -It will be perfect if they put a kettle in the room... -The Towel Hanger misses in the bathroom, but we can deal with it..

Stayed in March 2023

1. Simple, fresh, and tasty breakfast. 2. Friendly staff. 3. Not so different to find the entrance.

Stayed in March 2023

The hotel was expected so I found nothing that we did not like.

The breakfast was as expected. The staff were fantastic, always willing to help. Organised trips were excellent and exactly as described and we changed bits we wanted.

Stayed in March 2023

Well......where to begin ! I realize there is a certain expectation of quality that comes with the Up Town Hotel Cairo. So you expect a nice room, big comfy bed, good view, quality toiletries and a certain level of customer service. Thats what youre paying top dollar for, the the expectation that comes with that. And all of these things were here, just as you would expect When they arranged our tour in ancient Cairo and the pyramids, it was fun and of high value, with a luxury car with a more than wonderful driver. From the beginning, they always take care of you to organize your time well and ideally in Egypt. What you can never assume, or buy, is the personalities of the staff. Sure, they are paid to make your stay a exceptional stay......but deep down in their bones genuine caring kind gorgeous staff. You cant buy this. This just comes naturally to good people......and these people are good people From the moment we arrived Saleh on the Reception desk set the bar high. He was incredibly patient with me as my husband and I fuffed around trying to decide certain things. The front desk was incredibly busy but Matthew made me feel like he had all the time in the world for me. Thank you Saleh. Then our second home became the club lounge and the staff became our family. Kyrillos greeted us every day with a smile and warmth that can not be faked. He had advice for us on what to go and see. He answered our endless questions about everything and I will genuinely miss our daily chats. Thank you Kyrillos. Nurhan helped us with everything we needed to book our train ticket to the next stop and even arranged for someone to go out and buy it for us from the station. Ill I had to do was look at the view and drink champers and Mariz made it all happen.

Stayed in February 2023

Friendly staff , good location, clean , comfortable bed

Stayed in February 2023

The lift/elevator was a little scary

The location

Stayed in February 2023

breakfast could be improved

very comfortable rooms, excellent location and helpful staff

Stayed in February 2023

There are a few things that could be improved though: the description is not correct, but the hotel is new so maybe some facilities are not working yet. There are no kettle and hairdryer in the room, but if you ask on reception they will bring it to you. There is no curtain in the shower so the water spills all around. Technically there is no shared kitchen available. Breakfast is slow and the choice is very limited. But I think all that things are not really important as it is a perfect value for money, location is great, hotel is new and the staff is very friendly. I would recommend it to anyone with a small budget.

The staff is amazing. Very friendly and helpful. I think the best staff I ever seen in the hotels so far. Especially the Nourhan! She is so friendly, always smiling and trying to help. My friend’s daughter got sick and asked for a home made chicken soup and Nourhan brought her own pot from her house! for me and helped me to cook a chicken soup on the rooftop kitchen for a kid. It was so kind ☺️ The hotel is new, beds are very comfortable. And the location is great. I think it is the best value for money you can find in the center of Cairo.

Stayed in February 2023

could have done with a few more staff at breakfast. the terrace could do with a bit of brightening up.

the hotel was central, had a great view from the balcony and the staff were really helpful.

Stayed in February 2023

It was a bit difficult to find the hotel (on the 5th floor of a building). It's better to know in advance that its entrance is next to KFC store. Literally, there is nothing in the room (no welcome water, no kettle, no box of tissue, no hairdryer, no ironing facilities). But you can ask for hairdryer. We had trouble with the hot water in the toilet. The wifi signal was weak.

The location is great. It is at center, just on a side of Tahrir square. It is possible to see the Egyptian Museum from the hotel entrance. The breakfast was good. The stuff were friendly and willing to help. The wifi was strongest at the reception area.

Stayed in January 2023

stuff was great

Stayed in February 2023