Av. Joaquín Orrantia y L. Benitez, ECU090112 Guayaquil, Ecuador
#19 of 80 hotels in Guayaquil
Guests' ChoiceBased on 368 hotel reviews
8.9Cleanliness
9.2
Comfort
9.3
Location
9.6
Facilities
9.0
Staff
9.3
Value for money
8.7
Free Wifi
8.9
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End of dialog contentReviewed: July 16, 2025
Smith
United StatesFriendly staff
Stayed in July 2025
Reviewed: July 14, 2025
Courtney
United StatesSeriously love everything.
Great communication with staff via Whatsapp before my visit and other family members' visit the week before. The shuttle makes it so easy to safely get to the hotel and being attached to Mall del Sol, so many food and entertainment options without having to venture into the city in the evening. We frequently travel through Guayaquil to go to Galapagos and this is our first choice option for a hotel. So accessible and amazing breakfast as well.
Stayed in June 2025
Reviewed: July 7, 2025
Karyn
United StatesNot enough outlets for charging.
Great location attached to a mall. Beds were very comfortable. Water coffee and treats available on our floor. Breakfast was good
Stayed in July 2025
Reviewed: June 4, 2025
Gioconda
United StatesThere was loud music one evening
Great location and exceptional staff
Stayed in May 2025
Reviewed: May 18, 2025
Oswaldo
EcuadorService
Location
Stayed in May 2025
Reviewed: April 10, 2025
Gregory
EcuadorAir conditioning was a little quirky we constantly had to reset it
Location good room great breakfast
Stayed in April 2025
Reviewed: April 10, 2025
Anthony
United StatesShower was tepid, no hot water.
Stayed in April 2025
Reviewed: April 7, 2025
Jjh
United StatesNot enough usb outlets Few English TV channels No shower curtain to keep water off the floor
Location to mall shopping and dining Arranged free taxi ride to airport at 230 am Provided box lunch for ap trip
Stayed in April 2025
Reviewed: April 7, 2025
Lizhuang
MexicoClean room have bridge to direct connect to the mall del sol
Stayed in January 2025
Reviewed: April 6, 2025
Greg
EcuadorThe AC was quirky; it kept shutting down. There should be written instructions for proper use.
Overall the stay was great, the breakfast buffet was excellent. You can go to the mall without having to go outside for shopping and the many good restaurants—indoor parking with security.
Stayed in April 2025
Reviewed: March 27, 2025
Enrique
EcuadorCarlos in recepción was outstanding
Stayed in March 2025
Reviewed: March 10, 2025
Maurice
United StatesOutstanding Customer Service. The Continental Breakfast was excellent, and the Hotel's Personal is very friendly and knowledgeable . Special thanks to Jennifer, the Front Desk Manager, and her staff for being a very helpful professional. I am very happy..
Stayed in March 2025
Reviewed: February 11, 2025
Patricia
EcuadorAll good
Very close to the airport which makes it a great rest stop before continuing my trip
Stayed in February 2025
Reviewed: February 6, 2025
Rafael
United KingdomVery attentive staff at reception and concierge and a spacious room with comfortable bed and strong shower. Could not use all facilities but restaurant food was good and staff there also helpful.
Stayed in February 2025
Reviewed: January 30, 2025
Rafael
United KingdomVery pleasant and helpful staff at Reception, large clean room with big beds, powerful shower, secure WiFi.
Stayed in January 2025
Reviewed: January 21, 2025
Dylan
United StatesGreat room and breakfast
Stayed in January 2025
Reviewed: January 19, 2025
Sam
CanadaThey didn’t provide a complimentary water in the room
The breakfast was good
Stayed in January 2025
Reviewed: January 10, 2025
Skalesya
CuraçaoIt was great
Stayed in December 2024
Reviewed: January 5, 2025
Jvpincay
SwitzerlandThere are also rooms used for events on the ground floor and we could hear the music even after midnight.
Top location, right next to te Mall del Sol. Good breakfast and helpful staff. They allowed us to keep the car in the parking even after check out.
Stayed in December 2024
Reviewed: January 5, 2025
Stephen
EcuadorThe room cleaner who tried to take my phone charger when we went to breakfast. She was reported to management
It is a very convenient, clean and accommodating staff.
Stayed in January 2025
Reviewed: January 5, 2025
N
United StatesMaybe that at the beginning that we found the restroom of the room was not deep cleaned after usage but after reported they game me another room where the bathroom was in much better condition.
The location. It is very central. Easy to go to anywhere you want to go, in addition to the mall access that the hotel has.
Stayed in January 2025
Reviewed: January 4, 2025
Greg
United StatesAll good
Always my go hotel in Guayaquil
Stayed in January 2025
Reviewed: January 3, 2025
Francisco
United StatesAt night Was a private concert, was very loud
The staff was very helpful
Stayed in December 2024
Reviewed: December 29, 2024
Chmurak
United StatesDuring my first stay the music from the mall (or wherever) was untenable. The second time I was put in the farthest room, and it was great.
The front staff is amazing! I stayed there, went away for a week and came back to stay another night. Convenient to the airport and to leave my luggage in between stays.
Stayed in December 2024
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