Av. Joaquín Orrantia y L. Benitez, ECU090112 Guayaquil, Ecuador
#19 of 80 hotels in Guayaquil
Guests' ChoiceBased on 368 hotel reviews
8.9Cleanliness
9.2
Comfort
9.3
Location
9.6
Facilities
9.0
Staff
9.3
Value for money
8.7
Free WiFi
8.9
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End of dialog contentReviewed: 28 August 2023
Agung
EcuadorShuttle service with a small sedan / suv. Luggages issues. Small swimming pool
Location. Connecting door with mall. Bright room with good lighting Lively Jaleo bar.
Stayed in August 2023
Reviewed: 22 August 2023
Paola
United StatesBathrooms could be cleaner, a few moldy spots in the showers.
Comfortable beds, very nice breakfast, easy check-in
Stayed in August 2023
Reviewed: 21 August 2023
Michael
United StatesThe receptionist was awesome
Stayed in August 2023
Reviewed: 17 August 2023
Cindy
EcuadorDelicious breakfast, connection with mall del sol
Stayed in August 2023
Reviewed: 16 August 2023
Anne-sophie
FranceGreat staff ans spacious rooms
Stayed in August 2023
Reviewed: 12 August 2023
Linda
United StatesThe breakfast is wonderful. All of the staff are friendly and helpful. Our king room was spacious, clean and quiet. We loved the new bar and the restaurant. Very good food at reasonable prices. The airport shuttle personally greets you and gets you yo and from the airport with ease.
Stayed in August 2023
Reviewed: 6 August 2023
Volta_mundo
BrazilLocation Staff Room quality
Stayed in June 2023
Reviewed: 4 August 2023
Douglas
United Statessee above
Proximity to airport is a 5 minute drive- excellent! Free shuttle is excellent! Breakfast is pretty good- lots of "continental" options on a large buffet. Room was clean, very comfortable and QUIET!! I paid a little extra for the "Business Floor" (5th floor) which includes a bigger room and apparently people who don't slam their doors in the morning, and don't have LOUD misbehaved KIDS! There was a 24 hour coffee/tea/iced tea, flavored water station on the floor near our room which is very nice. I really enjoyed the steam room which only took about 10 minutes to get going (although it should have been much hotter) and the sauna. The pool area was nice but...screaming kids again. Got terrible service at the bar at the "new" restaurant, so we chose not to eat there. We were going to but the bar service was terrible and to pay $10 for a well vodka soda is ridiculous. VERY good security at the hotel- needed a key card to access almost every space. Overall, a very nice stay in relative comfort for the end of a month-long trip in Ecuador. Were even able to check in early, which was greatly appreciated after a long drive to Guayaquil.
Stayed in August 2023
Reviewed: 3 August 2023
Linda
United StatesWe had what I thought was a party room next-door to us but they said it was a family. Either way it was extremely loud until late at night. Next time I will call the front desk. What looks like a very nice bar was closed for a private event, but it was still nice eating and drinking in the restaurant.
Everything was wonderful. Being personally met at the airport got us off to a good start. Everything about the facilities is very nice.  whatever we needed for the room was brought to us quickly and with a smile. We loved the fact that they set us up at a nice table outside the restaurant. We enjoyed that immensely. The food, prices, and service was excellent in their restaurant. We are returning again soon.
Stayed in August 2023
Reviewed: 30 July 2023
Maria
United StatesMade family reservation. Hotel staff gave us rooms very distance from each other
We like the location The breakfast buffet was awesome
Stayed in July 2023
Reviewed: 25 July 2023
Elisabeth
GermanyNothing.
We just needed a place to stay over night between flights that was close to the airport. Everything was clean, the bed was very comfortable and breakfast was great. We got a free taxi to the airport in the morning.
Stayed in July 2023
Reviewed: 12 July 2023
Nancy
EcuadorThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 10 July 2023
Marjorie
EcuadorAll was good
We stay here often. Close to airport and connected to mall. Rooms are comfortable and staff accommodating. Cant ask for more.
Stayed in July 2023
Reviewed: 6 July 2023
Juan
ColombiaBreakfast
Stayed in July 2023
Reviewed: 5 July 2023
Sarah
United KingdomThe swimming was somewhat dirty with a few dead bugs.
Breakfast was good with a wide variety of options: the banana bread was my favourite. You could ask for freshly made omelette which was a good option. The gym had several machines which worked well. It’s only 5 mins drive from the airport.
Stayed in June 2023
Reviewed: 20 June 2023
Teong
MalaysiaNone.
Good.
Stayed in May 2023
Reviewed: 16 June 2023
Marjorie
United StatesAll was great
Everything especially the kindness of the staff.
Stayed in June 2023
Reviewed: 15 June 2023
Timothy
United Statessauna broken
location
Stayed in June 2023
Reviewed: 8 June 2023
Janique
United StatesWe stayed here to attend an English convention of Jehovah's Witnesses. All of us were warmly welcomed. The breakfast is excellent! I enjoyed all of the food options. The bed was extremely comfortable and spacious. Tryp is attached to one of the malls which was convenient for shopping and restaurants. The staff are polite and well-trained as they think about the small details. It's located close to the airport and there is a free shuttle available. I definitely recommend a stay here.
Stayed in June 2023
Reviewed: 2 June 2023
Virginie
Franceone night stay to catch a flight the next morning, very convenient location, free car park, a swimming pool and directly communicating with a big shopping mall and food court problem of editing our room key with their machine upon arrival which made the check in process a bit long but it can happen with electronic devices anyway and we got the room key later
Stayed in May 2023
Reviewed: 26 May 2023
Lorraine
United Statesnothing
convenient to the airport, nice staff and very clean
Stayed in May 2023
Reviewed: 18 May 2023
Genevieve
Canadaunfortunately, they were doing some construction work while I stayed there and it was noisy.
Amazing service from the staff, especially with the airport pickup arrangements. the room was very nice and let’s not forget the amazing breakfast.
Stayed in April 2023
Reviewed: 15 May 2023
Brenda
United StatesNothing
Everything
Stayed in May 2023
Reviewed: 14 May 2023
Timothy
United Statesnoise
facilities
Stayed in April 2023
Reviewed: 6 May 2023
Eduardo
HondurasNice hotel
Stayed in May 2023
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