No issues I saw at all

The staff are fantastic people. Facility is clean and safe however the breakfast buffet is amazing! This was well worth the money and two weeks from the train station!

Stayed in July 2025

Clean room, friendly receptionist, super close to the main train station, many nice restaurants and cafes in the neighbourhood

Stayed in July 2025

The Pure is located only a few minutes walk from Frankfurt central Railway station.. Regretably, this area and a few surrounding blocks are populated with drug users, down and outs, and many,many single African men.... However, this is not the fault of the Hotel, and we can truthfully say that,despite the levels of depravity on display, we never actually felt in any way unsafe or threatened.There was always a very visible Police presence around the Railway station. So, although we did not, actually, LIKE this aspect, it is important to say that it did not ,in any real way, take away from our experience of The Pure. We had not booked Breakfast, preferring to buy from bakeries and have our croissants,etc in our room with coffe we made using the kettle provided upon request by the Hotel. There is a Rewe supermarket and a Penny Market only a few minutes away,plus several bakeries ,etc within the Railway station.There was a fridge in our room to put milk,etc too. We did see their breakfast bar and it looked pretty good. There is an outside area too,if you prefer to eat in the open. We did not use the gym or sauna, but they are available to guests who wish to do so. The Hotels location is perfect for exploring the City.It`s only ten minutes from the riverside and around the same into the Skyscrapers ,the Main Tower and Skyline Plaza. Our room was perfectly adequate and had a coffee machine (which we never did learn how to work),an excellent shower and very good air conditioning. They also have a great idea whereby,if you choose to skip a day having your room serviced, you receive a 5 Euro voucher redeemable at their bar.As we were staying Sunday to Sunday, we skipped 3 days and earned 15 Euros, paying for a beer and wine we enjoyed after a long day out to Heidelberg. That also draws attention to the Hotels close proximity to the main railway station, where you can choose to visit many nearby towns and cities by train, should you choose to. All the staff were brilliant!

Stayed in July 2025

Hotel close to the train station, so you need to keep in mind that there are a lot of homeless people

Close to the metro and tram stop (if you are going to a concert two trams leave from the stop near the hotel to the stadium and you can also take a train from the main station), Good location - everything was within walking distance (Bankenviertel, Main Tower, Römerberg), Very helpfull and kind staff

Stayed in July 2025

The reception staff on check-in was a surly individual.

Good hotel nice and close to the Frankfurt main station. Plenty of cost effective eating options in and near the station. The reception staff the day of check out was very friendly and helpful.

Stayed in July 2025

The location

The service was the best part . Once you step into the hotel the ambience and food is great 👍👍 The room is very cozy and comfortable especially on the top floor

Stayed in July 2025

The hotel is close to the Main Central station (Hauptbahnhof), and the neighbourhood is typical for it as in every large city. The walk from the hotel to the tram or train station is not always pleasant, although we never felt unsafe.

Spacious and clean room with a lot of natural light. The blootooth speaker made our stay filled with music.

Stayed in July 2025

Not hot enough sauna

Sauna

Stayed in June 2025

Location was excellent, a few minutes away from Frankfurt main station. Rooms were spacious and clean.

Stayed in June 2025

Because it is close to the main train station, it is also not the safest part of the city. There are many drunk or high homeless people in the neighborhood.

The cleanliness and the proximity to the main train station. Plus, has parking facility if booked in advance.

Stayed in June 2025

This is a really nice hotel in an unfortunately bad area. I did not feel the danger of violence there but it is a popular hangout for junkies. If you are sensitive to such things this area is not for you. For a shorter stay to be within convenience of the train it’s just fine.

Lovely hospitable staff who really care for their guests, beautiful design of the rooms and shared areas, convenience! The little luxuries like coffee machine and speaker make the place extra cosy.

Stayed in June 2025

Location in a sketchy part of town, but it's not the property's fault

Easy booking, check-in, check-out, comfortable beds, great value for money, chic hotel, nice toiletries!

Stayed in June 2025

Area where hotel is filled with homeless and drug addicts.

Stayed in June 2025

The location is a little depressing, typical of central stations everywhere with homeless people sleeping in the street, but nothing threatening.

Lovely hotel, short walk from the Central Station in Frankfurt and downtown. Comfortable bed in well-designed room. Delicious breakfast and even treats in the lobby area for a quick sugar hit.

Stayed in June 2025

Room was nice with high ceilings, very white and clean. Speaker that looked like an amplifier was a nice touch. Front desk staff loaned me an adapter which was very helpful. Very convenient to the train station. Some people mentioned worrying about safety. I felt safe during the daytime and had a ride back in the evening so I didn’t experience any danger.

Stayed in June 2025

Uncomfortable pillows, the room a bit cramped, gym was being redone so not open during our stay. Neighborhood a bit unpleasant

Comfortable bed, clean room, complementary slippers and mineral water, nice bathroom, cool design across the hotel and rooms, very close to the train station

Stayed in May 2025

A bigger sign outside the hotel would have helped us to find it!

The hotel is just a few minutes walk from Frankfurt station. A Welcome Drink in a pleasant lounge was a nice surprise. This was our second stay at the hotel and we should certainly stay again. Restaurants nearby and easy access to the city.

Stayed in May 2025

Area around hotel didn’t feel very safe. Which I know isn’t hotels fault. I just wouldn’t go out alone after dark.

Inside the property was amazing. Very clean. The front desk staff were so kind. Conveniently located next to train station.

Stayed in May 2025

All good.

Really helpful reception staff. Clean and comfortable room. Hotel is only a short walk from Frankfurt Hbf.

Stayed in May 2025

n.a.

The hotel was within easy walking distance from the station and the room was comfortable with everything we needed.

Stayed in May 2025

Great city-center location, a few min. walk from Frankfurt main train station with choices of good restaurants around, malls.. The best part, friendly staff.. Will come back!

Stayed in May 2025

Clean, cozy, spacious and aesthetic ✨Marshall Bluetooth speaker 🔈 coz music is life 🎶🎼

Stayed in May 2025

Low value for money

Location and staff

Stayed in May 2025

The hotel was in a perfect location and the room was very comfortable. The staff was nice and the price is affordable. When in Frankfurt again, that will be a stay!

Stayed in February 2025