Quite noisy street. Small elevator.

Very friendly and helpful staff! Good breakfast buffet. 3 minutes from the train station, with a good number of restaurant options around the corner. Walking distance to the city center.

Stayed in June 2024

Nothing

Staff politeness. Good location

Stayed in July 2024

Great position near to the main station

Stayed in June 2024

The hotel facilities, especially the toilet and shower, are prehistoric and definitely should use some renovation. The elevator makes such noises that I was afraid I would get stuck in it.

The receptionist was very friendly and helpful. The card access to the hotel was a nice surprise compared to other things in the hotel.

Stayed in June 2024

The plumbing was messed up - when the toilet flushed the water would come out of the shower drain - quite dirty

Comfortable bed, great location

Stayed in June 2024

Noisy neighbourhood

Location was key. central station was a one minute walkaway. Staff were so accommodating and helpful.

Stayed in June 2024

The hotel staff was very welcoming and nice, but despite that, I would not recommend this hotel. The location is central but very dodgy, with the street outside being dirty and filled with junkies and homeless people. The bed was dirty, with hair from another customer or cleaner. The room was tiny, located in an area of the hotel that was still under renovation, and the bathroom sink was not working properly. The hotel was honestly very overpriced, and I wouldn't go back there. Breakfast was nothing special either; the boiled eggs on the last day weren't cooked enough, and there was no option for lactose-free choices.

The staff was very nice

Stayed in June 2024

Very nice staff, small room, very quiet, good value for money, very good location, very clean

Stayed in June 2024

Well honestly don’t have anything to say!

Spacious room, close to Central Train Station. I had the opportunity to stay in multiple five star hotels throughout Europe but the way Mr. Hamid at the reception welcomed us just made our day. He was an extremely polite and friendly professional gentleman. He explained us and recommended us places as this was my first visit to Hamburg. I’d visit the place again just because of the fine attitude of the staff at the property. Of course the property was extremely close to the central train station and Hamburg’s finest places. I’ll surely come back again!

Stayed in May 2024

Partial use of stairs to access the room

Friendly staff and great breakfast

Stayed in May 2024

The staff was incredibly nice, pleasant and welcoming. The room was large and I had the chance to have a quiet room, upon the backyard. And coming from the station with a huge suitcase, being so close was perfect, and the location is also great with the subway in the station for a walk in town.

Stayed in May 2024

Great little hotel and a fabulous location. Fantastic staff. Professional and friendly. Wonderful breakfast

Stayed in May 2024

Bra läge jättetrevlig personal. God och riklig frukost.

Stayed in April 2024

Good stuffs, very close to central bus station and railway stain and good rooms

Stayed in April 2024

Tiny elevators and around the hotel, cannabis smog, drug-edicted people! Even the stair is very narrow and erect! The carpets are dusty and not clean!

Nothin!

Stayed in April 2024

The staff was extremely friendly and helpful.

Stayed in April 2024

There was few mosquitoes/fly in the room. And you have to take the stairs after taking the lift to go to your room. A bit hassle but otherwise it’s fine.

Very basic and has everything I need. It is clean and the reception staff is very kind and helpful. The bed is very comfortable. The location of the hotel is just 3 minutes walk from the station. It’s very convenient if you’re looking for a place near the station. The area around is just a bit sketchy because there’s a lot of strange people roaming around at night, as a woman traveling alone I felt conscious but otherwise I was safe. You could hear their noises as well from the room.

Stayed in April 2024

The area is typical for the central station in any major city - not great, but we did feel safe. We stayed from Friday to Saturday, so we could hear some noise from the street.

The owners are the kindest people ever. Super helpful and friendly. Location is great when arriving by train. Great value for money! Breakfast is as expected in a small family run hotel.

Stayed in March 2024

I liked everything.

Central location. Just beside the central station. Clean. Good value for money. The receptionist was very helpful and friendly.

Stayed in March 2024

A little bit old and not luxurious but this hotel is 2 stars. They deserve 3 stars based on their service. There are many 3 star hotels which are inferior to this hotel.

Very close to the central station and really kind reception. Compared to other hotels in Hamburg, the price is reasonable even this hotel provides everything which you need.

Stayed in March 2024

lift service and breakfast. also the atmosphere outside the hotel was so scary as there were too many drugs addicted people on front side of road of hotel.

the lift to the rooms were very small. i was located on 2nd floor but lift was able to stop 3rd floor then i ad to take my luggage with self service to the second floor and my luggage was a bit heavy.breakfast was not so good as coparing to the other hotels where i stayed.

Stayed in February 2024

Hamid and his younger brother at the reception desk was exceptionally helpful, warm and cordial. They gave interesting insights and recommendations for some sight seeing. Its location is strategically great to catch the subway trains to the most interesting parts of Hamburg.

Stayed in March 2024

this hotel is not suitable for those traveling by car and with luggage. What they call parking is actually a city parking lot an 8-minute walk from the hotel, which was full when I arrived.

What do you think when you see "private parking" mentioned in a hotel advertisement - and that too in the center of Hamburg? Probably the same as me: what a relief, I should book this. I was traveling by car with luggage, so this was the most important factor for me. And here I am in Hamburg, making my third round around the hotel according to the navigator, with traffic jams and construction everywhere. I'm very tired after a 5-hour drive from the Netherlands. There's no parking in sight. I call the hotel for help - and guess what I hear? - Madam, what are you talking about? Of course, there's no parking near our hotel. Everyone knows that! We're in the center; it's impossible here. Hmm, interesting hospitality. They expect me, a tourist visiting Hamburg for the first time, to know this. This conversation already left a bad impression. But it got worse. I went to the address they provided. There was only public parking available. Both inside, in the garage, and outside were full! Another call to the hotel - another manager answers. - Madam, you keep asking the same questions. (Maybe because you're not answering them?) Call back tomorrow; I have a lot of people here. Another example of wonderful service, I thought. My ordeal didn’t end there. Guess how far the parking was from the hotel? An 8-minute walk. An 8-minute walk in pouring rain with several suitcases. When I asked why this wasn't mentioned anywhere, they replied - you know, we can't mention everything. Yes, I understand. Then let me help you, dear hotel owners. I'll mention it in this review: this hotel is not suitable for those traveling by car and with luggage.

Stayed in March 2024

Nothing that I don’t like

Amazing guys at reception. Both the brothers are awesome 🤩

Stayed in February 2024