Elbestrasse 36, Bahnhofsviertel, 60329 Frankfurt/Main, Germany
#243 of 245 hotels in Frankfurt/Main
Guests' ChoiceBased on 309 hotel reviews
4.0Cleanliness
4.8
Comfort
4.8
Location
5.0
Facilities
4.6
Staff
6.2
Value for money
5.3
Free WiFi
6.9
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End of dialog contentReviewed: 9 February 2025
Suhail
United KingdomNot happy
Not happy
Stayed in February 2025
Reviewed: 16 January 2025
Mariia
GermanyThe room was stinky
The staff is friendly
Stayed in January 2025
Reviewed: 8 January 2025
Olf
Switzerlandin the first room the sink was stuck. in the replacement room the refrigerator was stinking enormously.
cheap price
Stayed in December 2024
Reviewed: 21 November 2024
Ilianna
GreeceThe suburbs, the design of the room
The view from the room
Stayed in November 2024
Reviewed: 22 September 2024
Naqibullah
GermanyIt was the Center of redlight street with full of drugs addict people not safe .
Stayed in September 2024
Reviewed: 17 September 2024
Letitia
CanadaUsed water glass in corner of the room from previous guest I assume. The sheet had a black footprints on them so I got new sheets from reception. There were people in the a.m. on the street outside the hotel trying to take my suitcase off me due to the area of the hotel, one must be assertive, firm and quick on their feet.
Amit was very friendly and reassuring, The hotel is in a bit of a polarizing area especially if you had not read the reviews and had just got off a 30+ hour flight. Staff gave me extra sheets free of charge. Was surprisingly quiet during the night.
Stayed in July 2024
Reviewed: 27 July 2024
Rasheed
ItalyThe bathroom was so uncomfortable
The location
Stayed in July 2024
Reviewed: 26 June 2024
Zsoczy
HungaryI really didn't like the smell in the room. The chairs should be replaced.
Location, polite staff, I was glad to have accommodation during that time. Clean sheets and towels.
Stayed in June 2024
Reviewed: 22 June 2024
Nick
United KingdomLess spice heads outside
Stayed in June 2024
Reviewed: 20 June 2024
Juhrbandt
GermanyThe location, it was noisy, dirty and you didn’t get what was offered
The price
Stayed in June 2024
Reviewed: 17 May 2024
Michel
AustraliaIt was in the middle of the red Lee light district, surrounded by druggies and dealer
Nothing much
Stayed in May 2024
Reviewed: 24 April 2024
Kai
SingaporeThe environment outside the hotel. It’s dirty and sleazy outside with undesirable people loitering around. Not a place to walk out for a woman.
It’s reasonably priced.
Stayed in April 2024
Reviewed: 7 March 2024
Jan
United States1. The hotel was located in a slum area. When we arrived there were homeless and intoxicated people yelling and loitering in front. Very scary and unsafe. 2. Room was so small. Two people could not walk around at the same time. 3. Duvet was dirty and dead roach was on floor. Very noisy during night.
Was not told about a breakfast
Stayed in March 2024
Reviewed: 5 March 2024
Elsayed
GermanyAll in the room is not good enough and not cleaned the Matratze are not comfortable and the beds are different from what I have seen in the website they are single beds and smoll. Not Double Bed as I have reserved..The bathroom is very poor and not cleaned. No Serveat. The Neber rooms are crowded spically in Nights and early Morning. The a Mount of Money that I have paid is to much for what I have got. The chaick in is very Trotter and sells .the Internet is very slow and cutting some Times. I was I herrbule Night .
I like nothing in the Hotel and the room.
Stayed in March 2024
Reviewed: 11 February 2024
Murat
TurkeyGeneral cleaning is not good. All the furniture is old and dirty. The location is very good but the area is too dangerous.
Stayed in February 2024
Reviewed: 6 February 2024
Alison
AustraliaWe requested the TV to be tuned in on numerous occasions and had no tv for the entire visit. We left one day and had 1/4 roll of toilet paper, on our return that night there was no rolls at all!!
Stayed in January 2024
Reviewed: 21 December 2023
Agyakwa
GermanyThe reception experience was subpar, as they were consistently occupied with their phones, neglecting customers present. Despite booking a room with two separate beds, we were informed later that only one person was allowed. After negotiations and an additional payment of 10 euros for the disjointed beds, we faced another charge of 40 euros for a single-bed room, higher than the online booking rate. Reluctantly, we paid to avoid losing our reservation. To add to the frustration, a city tax of approximately 3 euros was imposed. Given the late hour, we felt compelled to stay despite the issues, as finding an alternative hotel seemed impractical at that point
Closeness to the train station
Stayed in December 2023
Reviewed: 18 November 2023
Fakir
KenyaVery strict..not pleasant
Very rude staff.They are not good people's.
Stayed in November 2023
Reviewed: 22 October 2023
Muhammad
United KingdomBathroom was disgusting, shower door was broken, shower head was full of limescale. Area was full of druggies. I'd rather pay more and stay elsewhere.
Nothing
Stayed in October 2023
Reviewed: 19 October 2023
Zakaria
GermanyI was very disappointed with my hotel room. It was dirty and noisy. There was also a lot of noise coming from the hallway, which made it difficult to sleep. I would not recommend this hotel to anyone.
Stayed in October 2023
Reviewed: 11 October 2023
Sergio
PortugalReception ask me for additional fees, and after paid, they gave me a closet to sleep, I didn't stay in the hotel, just booked another one, and avoid arguments.
Stayed in September 2023
Reviewed: 19 September 2023
Linh
VietnamLocation is really bad, many bar and night clubs around, noisy, dirty, smelly
Convenience for travelling by train
Stayed in September 2023
Reviewed: 6 September 2023
Sachin
GermanyThe place is right in the middle of right light district. You get the smell of marijana in the room. Loud place - banging etc etc etc
Nothing.
Stayed in August 2023
Reviewed: 8 August 2023
Chagoya
IrelandThe room was terrible, very dirty with cigarretsbuts under the bed, ligths dont work, tv doesnt work, no towels, everything too bad.
Stayed in August 2023
Reviewed: 6 August 2023
Petr
Czech RepublicThe district is terrible. Not recommended for families. Keys must be returned to reception when leaving the room, which is unusual and I'd prefer it to be voluntary. Also staff act they don't care about anything which didn't make a good impression.
The room itself was great. Everything you need in a hotel of that prize level. Since second night we get a fan without asking for it and that pleased us during hot summer nights. Also hotel is closed to train station.
Stayed in July 2023
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