Tylovo náměstí 5, Prague, 120 00, Czech Republic
#497 of 573 hotels in Prague
Guests' ChoiceBased on 661 hotel reviews
7.7Cleanliness
7.7
Comfort
7.8
Location
9.1
Facilities
7.4
Staff
8.3
Value for money
8.0
Free WiFi
8.0
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End of dialog contentReviewed: 24 August 2022
Nejadi
GermanyI felt I was at home . nice staff .
I loved it
Stayed in July 2022
Reviewed: 23 August 2022
Lara
United KingdomOur window wouldn't close properly. The reception staff did their best to help but nothing could be done. There were road works in the street that woke us early and there was some drilling outside, very loud and very early in the morning, because of the open window. Also, it was a cold night and we had the window open all night. We went down to breakfast half an hour before it closed. The breakfast staff had already packed up nearly everything. They put away the jam as I was making the toast. I had to ask for it back. When it did come back, it was of a very solid consistency. It did not taste good. The breakfast staff could have been nicer.
The reception staff were lovely. The location was great. Room was very spacious and clean.
Stayed in August 2022
Reviewed: 23 August 2022
Mara
NetherlandsWe arrived in a dirty room with black mildew in the shower, dirty stains and dust everywhere in the bathroom and on the door and light switches and full trash cans. We were transferred to a different room for the night while the other room was getting a “deep clean”. The room we then stayed in was also extremely dirty. In the morning when we got back to our original room we realized it was never cleaned. After informing the staff and receptionist, she did not want to help at all and told us the building was “just old”. We called Booking.com who talked to the manager, asking for a refund as we were no longer going to stay at such a horrible, dirty and unsafe hotel. However, the manager did not agree on a refund and we spend our entire morning trying to figure something out while the receptionist just laughed in our faces, never once apologized and was extremely rude. We were very disappointed that this was the start of our honeymoon and we would NOT recommend ever going to this awful hotel.
The only good thing was the location.
Stayed in August 2022
Reviewed: 18 August 2022
Richard
United KingdomThe air conditioning did not work, it was uncomfortably hot in the room impossible to sleep despite having a fan. what made it worse was the corridors and reception were lovely and cool!! Binned our last night
location was good - good transport links. breakfast ok
Stayed in July 2022
Reviewed: 16 August 2022
Mayank
Indiaa) the air conditioning in the hotel DOES NOT WORK. There was a heat wave in europe and sleeping in the room with no ac and windows that do not open is a nighmare b) we stayed 4 days and theres a new person on the desk everyday, so you cannot even follow up on your complaint. Maybe thats by design c) Rooms where ac works are allotted according to the nationality that the hotel owners prefer (thats the impression i got), so all the best if you are not on the preferred list. d) breakfast is strictly ok, if you get a cheaper deal go for a room without breakfast. Better yet opt for a different hotel. e) there is no minibar/fridge or a hot water kettle.
The location is a walk away from the central area, so works out well when you want to explore the city.
Stayed in July 2022
Reviewed: 1 August 2022
Leticia
SpainWindows couldn't be opened, impossible to get fresh air in the room. Bed with soft and deformed mattress. Not good for resting. 3 of the 4 towels we got, had a quite visible hole. Dirty carpet behind and under the furniture.
Big room, plenty space.
Stayed in July 2022
Reviewed: 26 July 2025
Anonymous
Czech RepublicPerfect place and good service
Stayed in July 2025
Reviewed: 17 July 2025
Anonymous
Czech Republic1. Nobody picked up the phone when I called. The number is either outdated, or no one picks up a phone. 2. There were empty beer bottles and women's sanitary pads on the wardrobe. Plates in the canteen were not too clean at breakfast, and hard-water stains were easily seen.
The staff was professional and polite. The men at reception were friendly and well-mannered. Beds were clean. The breakfast was tasty.
Stayed in July 2025
Reviewed: 3 June 2025
Anonymous
Czech RepublicPerfect stay
Stayed in June 2025
Reviewed: 29 July 2025
Oliver
AustraliaThere are no comments available for this review
Stayed in June 2025
Reviewed: 22 July 2025
Kevin
United KingdomThere are no comments available for this review
Stayed in July 2025
Reviewed: 20 July 2025
Nick
United KingdomThere are no comments available for this review
Stayed in July 2025
Reviewed: 16 July 2025
Petr
Czech RepublicThere are no comments available for this review
Stayed in July 2025
Reviewed: 9 July 2025
Aaron
Czech RepublicThere are no comments available for this review
Stayed in July 2025
Reviewed: 5 July 2025
Anna
AustraliaThere are no comments available for this review
Stayed in June 2025
Reviewed: 27 June 2025
Petr
Czech RepublicThere are no comments available for this review
Stayed in June 2025
Reviewed: 4 June 2025
Dragan
MontenegroThere are no comments available for this review
Stayed in May 2025
Reviewed: 28 May 2025
John
AustraliaThere are no comments available for this review
Stayed in May 2025
Reviewed: 27 April 2025
Bart
United KingdomThere are no comments available for this review
Stayed in April 2025
Reviewed: 24 April 2025
Sherwin
PolandThere are no comments available for this review
Stayed in April 2025
Reviewed: 21 April 2025
Fabio
SpainThere are no comments available for this review
Stayed in April 2025
Reviewed: 19 April 2025
Jakob
SwedenThere are no comments available for this review
Stayed in April 2025
Reviewed: 18 April 2025
Mayuk
BelgiumThere are no comments available for this review
Stayed in April 2025
Reviewed: 15 April 2025
Giunashvili
GeorgiaThere are no comments available for this review
Stayed in April 2025
Reviewed: 9 April 2025
Dinesh
GermanyThere are no comments available for this review
Stayed in April 2025
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