1. we asked for drinks 45 minutes later they forgot our order because they were flirting with a guest. 2. The pool was disgusting and even foam coming out of the filters, clearley they haven’t cleaned it up in a long time. 3. The water in the shower and the sink was coming out BLACK. 4. We made a complaint and the customer services horrible and they seemed angry for us complaining when WE PAID for a service. We left the hotel

nothing

Stayed in May 2023

I loved everything

A gem of a hotel on the beach and a surfers dream. The staff were incredible especially Alejandro. Great pool, food, rooms. Highly recommended

Stayed in May 2023

There were cockroaches in my room. The food showed on booking photos doesn't exist. All photos presented in the booking passed for a huge photoshop. So, the poorest hotel I have stayed in my life. Extremely dirty with a a manhole smelling!! I didn't take any pictures because I quit on my first day (1/5).

nothing.

Stayed in April 2023

No hot water in shower and it was hard to get management to remedy any issues without having to repeatedly check with them.

Thought it was a cute hotel and the food was good.

Stayed in April 2023

it was really basic, but fine for transit stop

Located not too far from the airport which was convenient

Stayed in April 2023

clean building and friendly staff. location is great with great surf spot and beachfront. breakfast and coffee are great as well!

Stayed in April 2023

Very rundown and dated, not faithful to the pictures on booking. A bit smelly everywhere. There were like 50 teenage kids on a camp or something which was a bit awkward. Random cats and dogs from the street coming into the restaurant. Buses parked with engines on in front of the hotel all morning, so instead of a beautiful view of the ocean, all you see and hear and smell are these gigantic buses parked.

The pool is ok, there is everything onsite (food snack drinks) and the beach across the street has great waves to surf or watch the surf. The staff was quite nice and helpful generally.

Stayed in April 2023

The room was small, the bed was awful for the back, incredibly hard. The sheets had some unknown stains. The room had a small jacuzzi and it was dirty with sand. The towels were really small regardless their function (pool or shower). There were people eating inside the pool and there was no one asking them to leave the area. In addition there was a couple having extremely sexual dynamics in the pool where there were kids near them. Also, there was a couple in the common area touching each other sexually.

The beach in front of the hotel is beautiful and the security is 24/7

Stayed in April 2023

The rooms, the bathrooms are not clean, the mirrors of the room are in a very bad condition. also, the beds are not comfy at all. There’s a lot of light coming from the outside into the room at night,

It is beachfront so the location is nice. The pool and the place to chill is nice.

Stayed in March 2023

Pool Food

The pool was cloudy, I couldn't use it. My son was served a meal that was bad, and he had to send it back. attention was good!

Stayed in March 2023

Dirty pool, upper floors fence is about to go, pool ladder about to go, dirty bathroom floor

Staff, very comfortable and convinient to go around, the hotel layout is really nice

Stayed in March 2023

Pool could’ve been cleaner

Pretty calm and bear to the beach

Stayed in March 2023

I love the location right on the beach! The sunsets were impressive!

Stayed in February 2023

pool was dirty, had to walk through lobby to get to a bathroom when using the pool, construction going on outside our room, breakfast was not good, and had to pick your breakfast time day before, rest of menu was a little pricey, isolated, no music or anything in restaurant/bar/pool area, rooms need updating looked old and dingy, safe on room but wasn’t operable

bed was pretty comfortable and AC was nice and cold

Stayed in March 2023

What I didn't like: the safe and telephone were not working. The beach towels were not beach towels: old, Clorox stained and tough. Also you have a limit to the time you watch TV; during the night a message appeared saying that in 20 seconds the TV will be off, and it happened lololol. The most interesting part was that every morning I would hear the mices through the wall. And the door is glass, so if the curtains were opened and someone passes by.. you know the rest. The hotel location is great if you like the silence and wake up to the sound of waves. BUT is a bit run down and needs to be modernized. The railings need to be up tighten up or replaced, if you lean they would shift to the front. Let's say the pictures are deceiving.

The hotel staff is Great. It starts from the moment you enter to the guys at the restaurant to the maintenance.

Stayed in February 2023

The hotel and rooms are old and not very clean. the staff is not polite and unprofessional.

The property is outdated, everything is so old and you can barely sleep, as both doors and walls are so thin and do not isolate any sound. The staff was also unprofessional and did not accommodate us well. Would not recommend this hotel.

Stayed in February 2023

The backyard have a lot garbage

All was perfect, I would like to visit again soon

Stayed in February 2023

Road isn’t paved for the last mile, but it’s certainly doable

Our room was super clean, and the beds were so comfy. Nice hot shower. Pool was great. Buffet breakfast was always fresh, and the portions generous. As it’s a little out of the way, we were extremely grateful that the food at the restaurant was so good. Beach was beautiful, and sunsets breathtaking.

Stayed in February 2023

proximity to beach. nice pool. very friendly staff. good food. quiet.

Stayed in February 2023

I did not like the room, I actually felt a bit disappointed as it did not look like the pictures. I ended up getting quite a different room from the one I thought I booked based on the Hotel pictures.

I liked that the room included a nice breakfast.

Stayed in February 2023

they post misleading pictures. 30m room was in fact 5M, mentioned facilities weren’t there: no terrace etc.

nothing is what it seems

Stayed in January 2023

everything was really bad 1. There are a lot of suspicious people walking around at the hotel late in the evening; one of them was trying to sell drugs to me. We did not feel safe. 2. The hotel is super loud: dogs of other hotel guests barked at night and made it impossible to sleep. Drunk people in the hallway were extremely loud. Also, one of them mistakenly tried to enter our room. 3. We didn’t have hot water in our room which I have reported already on our first day. Nothing was done. 4. We only had one towel for 2 people. 5. I have contacted the manager several times via emails, no reaction at all. The receptionists are absolutely useless and cannot help you with anything. They also seem to be annoyed when approaching them and prefer rather to chill with their phones. We left the hotel after the first night despite the total booking of 2 nights.

absolutely nothing

Stayed in January 2023

Poor cleaning, food was bad. I wouldn't recommend it, not worth the price either It's an old building, pictures don't show how the place really is

Good service

Stayed in January 2023

No refrigerator in room No coffee maker Rooms are small To many animals (dogs) staying at property Small tv and did not work had to get maintenance

The price was ok Pool is good Breakfast just ok typical buffet with no natilla or cheese

Stayed in December 2022

nothing!

Great hotel. big, clean room. we saw Jacos in tge garden! perfect hot water and stream in the shower

Stayed in November 2022