Friendly staffs.

At the heart of the City!

Stayed in June 2023

An elevator would be helpful for heavy baggage.

Fantastic location right in the heart of the cultural precinct at Queens St West. Lots of food options around as well. The Jazz music at the bar just filters through and sounds so good even in the room (not noisy at all)

Stayed in June 2023

The shared bathroom was tired and could do with a makeover

Staff friendly, welcoming and informative. Loved the bar, the music and the beer.

Stayed in May 2023

The floors were kind of dirty and the parking situation was very confusing (not really the hotels fault as they do state that they don't have their own parking). But other than that, everything was exactly what I thought it would be.

The Rex was exactly what I expected it to be. If you're looking for fancy, this isn't it, but if you like charming, ecclectic hotels that have their own identity, this was definitely that. The beds were small and not the greatest but we don't tend to hang out in hotel rooms much so it completely served its purpose for our stay in Toronto. The location is prime and you can't beat the price. It was also incredibly quiet for being above the Jazz bar. We got a room all the way up in the back and we didn't hear anything or really even see any other guests while we were there so it was perfectly quiet.

Stayed in June 2023

Nothing

Great location and fair accommodation. Value for money

Stayed in March 2023

I know it is not easy to find appropriate staff, but we arrived after a long drive and the lady at the reception did not help at all, sorry

Location!

Stayed in June 2023

There was only one front desk staff who came across friendly and approachable during our stay, the others tend to be cold. But overall I have not much to complain about.

Very clean room and excellent location. Great value for money.

Stayed in June 2023

Bed could have been a little larger.

WiFi signal was good Free coffee & toast of a morning till 4pm Staff friendly & helpful

Stayed in June 2023

room was good bar was great walk to train station and close to cafe strip.

Stayed in June 2023

Not luxurious, but again, decent room and place for the price and location

Good location, decent room for the price

Stayed in April 2023

NIL.

During my recent stay at The Rex, I had a meeting at the Sheraton, which conveniently happened to be within walking distance from the hotel. I must say, I found The Rex to be a smart choice in terms of both budget-friendliness and its strategic location. The room I stayed in was cozy and comfortable, providing a pleasant atmosphere throughout my stay. In fact, I have no further complaints or issues to raise about the hotel. Overall, I was highly satisfied with my experience at The Rex.

Stayed in June 2023

this was obviously a “get what you pay for” hotel

location to the Rogers Centre and cost

Stayed in May 2023

The only bad thing I can say is that the Wi-Fi is very poor and would often drop out altogether when I was spending my downtime in the room.

The staff were very friendly and the food and atmosphere was top-notch. The daily jazz show is a nice way to spend a few hours. The best part of the hotel is the location - on Queen Street West in the heart of Downtown Toronto. CN Tower, Ripley's Aquarium, the Rogers Centre, Nathan Philips Square, and the waterfront are all within walking distance and there's bus and tram stops as well as a subway station right on your doorstep. There's also a plethora of restaurants and coffee shops nearby, so you'll never be without somewhere to go for a bite to eat. This hotel is best suited to sole travelers or groups of two who just need somewhere to put their head down in between visiting attractions.

Stayed in May 2023

There was no kettle.

It was quiet.

Stayed in May 2023

This is my fourth time at the hotel and it was the least "polished"room. However, it was squeaky clean . Arrangement for hanging clothes could have been better. Facial tissues would be appreciated. Although there was a window the air conditioner made it so that you could not see out the window except for a bit of sky.

Can't beat location. Both breakfast and dinner were excellent and good value. Loved listening to live music while having dinner. Staff friendly and helpful. I walk with a cane. I am quite capable but I do very much appreciate the offers of assistance from the staff. The mattress and pillow were very comfortable.

Stayed in May 2023

check in was easy, staff were great, parking nearby, the band was great

Stayed in May 2023

I messed up on Booking, I guess and ended up with a room without ensuite bathroom. My fault. But won't make that mistake again. The charge is, in my opinion, high considering if you wake up in the middle of the night needing to pee, you need to go across the hall. But perhaps the most unpleasant thing was that when I went to eat at the downstairs bar/resto (which has good food) despite there being maybe 20 minutes left in the music set, I was asked to pay $10 to get in. As a hotel guest. So I went instead to a local takeout and left work in the room for the cleaners with all the containers and wrappers. Not my idea of hospitality, and a silly policy when you're already paying $200 (or whatever) for no toilet or shower.

I am a repeat visitor. The location (I walk to Union and there is a nearby TTC stn), and the live music downstairs are why I choose to stay here. The breakfast is my favourite hotel breakfast.

Stayed in May 2023

the bathroom and shower.

The location, the room, the breakfest

Stayed in May 2023

It's clean but the decor is a little tired.

Fantastic location for transit, museums, night life etc. Great price for the area.

Stayed in April 2023

Difficult to have a beer during performance, you need to pay for the performance and/or have a reservation. But the staff was helpful and did their best for us, we were given space for a fast one :).

Great location in a city center, everything you need withing a walking distance. Basic, but nice old wooden hotel with jazz club and bar.

Stayed in April 2023

Small room, window view non existent.

Good location.

Stayed in April 2023

shared bathroom facilities weren't the best but okay

The location is excellent and the rooms were clean and tidy. The staff were lovely when we checked in and all round good hotel

Stayed in April 2023

breakfast started too late for our convenience.

Friendly staff, good location, great value.

Stayed in April 2023

Shared bathroom

Location in downtown, 24 hour reception

Stayed in March 2023

Front desk staff member was unfriendly and disinterested.

Location was great, price was good.

Stayed in March 2023