355 King Street West, M5V 1J6 Toronto, Canada
#12 of 117 hotels in Toronto
Guests' ChoiceBased on 775 hotel reviews
9.1Cleanliness
9.5
Comfort
9.5
Location
9.6
Facilities
9.3
Staff
9.5
Value for money
8.5
Free Wifi
8.5
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End of dialog contentReviewed: July 21, 2024
Malkia
United StatesLoved this property
Chic and comfortable
Stayed in July 2024
Reviewed: July 19, 2024
Sue
United KingdomNothing
Clean , friendly staff, quiet room , v comfortable bed , lovely big bathroom with top quality shower gels , good little bar restaurant. Central location . Good gym . Swimming pool looked nice ( I didn't swim in it on this visit )
Stayed in July 2024
Reviewed: July 17, 2024
Lucas
United Statesdidn't get breakfast
Stayed in July 2024
Reviewed: July 16, 2024
Tara
United StatesNothing
Very very clean and location was perfect
Stayed in July 2024
Reviewed: July 16, 2024
Meagan
CanadaWe would have liked if there was a little sitting area close to the music/ restaurant we could have sat at to listen to the music at night, without having to buy food. There were some sitting chairs by the front desk but they were around a corner and kind of "not part of the atmosphere". We also would gave liked if the terrace was open at night so we could sit pit yhere and see the night city.
The front desk staff, Julianna, who checked us in was SO amazing! My friend told her it was my birthday and Julianna had a hand written card and a desert sent to our room! She was so friendly and made some great recommendations of places we shpuld check out. Would definitely come back for staff like this! It was clean and cozy. We loved the couch in our room.
Stayed in July 2024
Reviewed: July 12, 2024
Richard
CanadaNothing that I can think of.
The breakfast, French Toast, was excellent. The location was great for us and what we intended to do which was to attend the Prince of Whales presentation of Wicked. We were surprised that we were upgraded and given a complementary breakfast which was much appreciated.
Stayed in July 2024
Reviewed: July 10, 2024
Indra
United KingdomBasically, I liked everything about this hotel. Clean, friendly staff, close to all amenities.
The hotel is beautiful inside. Always clean and tidy. Very helpful staff. Always ready to help.
Stayed in July 2024
Reviewed: July 8, 2024
Santiago
United StatesI cannot say anything bad.
Everything. It was perfect. Clean, big rooms, perfect location. Staff very helpful.
Stayed in July 2024
Reviewed: July 7, 2024
Dale
United KingdomA little tight with the milk for the coffee machine and the pods but that's easily fixed by asking for more.
The room and bathroom were large. The bed was enormous and very comfortable, we slept extremely well. The bathroom included quality toiletries. We used the pool and gym and they were more than adequate. The location was superb, bang in the centre, with so much to see and do within a 20 minute walk (the location would be perfect for anyone visiting the baseball). The TV having cable was a bonus.
Stayed in July 2024
Reviewed: July 6, 2024
Karen
United StatesConstant loud pop-elevator music in restaurant area that can be heard in lounge. Staff refused to turn it down. Bad location, but then again, there is no good location in Toronto. Poor view, but there are no good views in Toronto. Windows don’t open.
Clean, modern hotel. Large room. Good happy hour at restaurant with half priced oysters and cocktails. But ruined by awful loud music. Great firm mattresses. Really good AC system.
Stayed in June 2024
Reviewed: July 4, 2024
Katie
United KingdomThe only thing missing was a breakfast service, although there is a separate restaurant within the hotel. This restaurant looked very nice but we did not have the chance to try
Perfect location, with lots of bars and restaurants on the street where the property is located. Despite being so central to all the main attractions it was not noisy at all! The room and hotel are beautiful, the pool is excellent too
Stayed in June 2024
Reviewed: July 2, 2024
Kelvin
CanadaI love everything about the property
I really liked how the place was built, that’s a nice building and the rooms was so beautiful like so neat and it was on point too
Stayed in July 2024
Reviewed: June 24, 2024
Eli
IsraelClean, main location, nice room
No breakfast
Stayed in May 2024
Reviewed: June 20, 2024
Csugamura
United StatesHouse keeping was good, not great.
The location was great! Access to the street car was just out the front door. We did a lot of walking so the location was great.
Stayed in June 2024
Reviewed: June 20, 2024
Joanne
United StatesThe location was very convenient to several places of interest.
Stayed in June 2024
Reviewed: June 20, 2024
Tashina
CanadaNothing
Location
Stayed in June 2024
Reviewed: June 19, 2024
Peter
New ZealandLocation great
Stayed in May 2024
Reviewed: June 18, 2024
Peter
United KingdomJust a little expensive but we understand due to location
Location location location
Stayed in June 2024
Reviewed: June 17, 2024
Jacob
United StatesSmall thing, but the light switches were wired in such a way (two master switches) that made it confusing
Very nice quiet and well maintained. The staff was very friendly and highly professional Great location convenient to everything
Stayed in June 2024
Reviewed: May 26, 2024
Alexis
United StatesThere was a noise from traffic from street in front of hotel during morning rush hour, but not too bad.
Nice comfortable rooms. Friendly staff. Clean. Well-kept.
Stayed in April 2024
Reviewed: May 23, 2024
Carole
United StatesEverything, it’s a great location, beautiful hotel. Great staff who really went above and beyond.
Stayed in May 2024
Reviewed: May 21, 2024
Alan
United KingdomPool opening 9am could have been earlier for morning swimming
Great location near theatre, friendly helpful staff. Good for public transportation
Stayed in May 2024
Reviewed: May 16, 2024
Matthew
IrelandPerfect location for exploring Toronto, big clean room and exceptionally friendly and helpful staff.
Stayed in May 2024
Reviewed: May 13, 2024
Meisa
United StatesNothing
Closeness to major trains, busses and trolleys.
Stayed in May 2024
Reviewed: May 10, 2024
Karen
United KingdomBit noisy with the trams bur I don't sleep well anyway
Location Easy to find Friendly service and informative at check-in
Stayed in May 2024
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