parking space, grab and go breakfast

location, friendly staff, decent sized rooms

Stayed in August 2022

I missed a pool

the lay out and the openness

Stayed in August 2022

I hope there was microwave in our room.

Will definitely comeback at Basecamp. Location is excellent. We love the Rocky mountain soap ❤️

Stayed in August 2022

The room had a slight mildew smell.

Location, room.

Stayed in August 2022

no elevator

nicely updated rooms, contactless check in

Stayed in August 2022

The shower had super strong water pressure, but it didn't drain quickly enough. The hotel is right next to Basecamp Resorts, which was really confusing. We parked there first and went up to our room, which looked like the same number, and there was someone in it, because we were at the wrong place (Basecamp Resorts instead of Basecamp Lodge). So we drove next door to the right place, Basecamp Lodge. It definitely should be made more clear in instructions that there are two places that are different (and they are not listed separately on Google Maps). Finally, Basecamp Lodge has incredibly tiny parking in the back that we barely fit in with a small car.

Nice location that made it quick to get to the highway. Nice coffee maker and fridge in the room. Strong AC/heater. They have baskets you can take for breakfast with a lot of snacks, which was great.

Stayed in August 2022

carpet was kinda dingy and parking was scarce

modern and close to amenities

Stayed in August 2022

trains late at night

location

Stayed in August 2022

not big enough parking lot, no elevator

big and clean room, comfortable beds

Stayed in August 2022

we couldn’t use the hot tub because that was only for the base camp resort people

good location

Stayed in July 2022

price and distance from Banff

good clean rooms

Stayed in July 2022

It wasn’t good value.

Canmore is a great alternative to Bamff.

Stayed in July 2025

The situation about parking is chaotic. The bathroom didn't have a place to even place our hygiene bag

The Sauna

Stayed in May 2025

They asked what floor I preferred but it didn’t matter at the end and I got what the had available but not what I chose. The view was to a backyard with the fence and a bit of mountains and it’s not what I expected for this price point. They had sauna but not even a shower with the sauna, I’m nit even talking about having a small pool or something like this. And when I cam to sauna it was completely cold and it was about half an hour to closing hours so even if I was asking to turn it on it wasn’t enough time to heat up. Trains was coming near the windows few times during a night. It’s not bad place but I totally disappointed because for the price I paid I could get something much better. I know because it’s about fifth time we went to stay in Canmore. Also big disappointment was Booking recommended this place as rarely available and pointed I was very lucky. It was a bit more expensive then different offers but I decided to give a try and I’m not going to chose this place ever again or recommend to someone except people who need everything to be accessible in walking distance.

It was clean and in very good location if you don’t have a ride. I came with my own car and 5 minutes drive made this not a good value for what I paid.

Stayed in May 2025

Basecamp lodge vs Basecamp Resort was a bit confusing.

Clean and good facilities. Great town to stock up on supplies before heading to Jasper.

Stayed in May 2025

Noise from trains in the backyard was mildly disturbing, but didn't happen very often. Parking lot was really hard to navigate, as there was zero room to navigate turns around the building.

Bed was fantastic. Decor was cozy. Shower was like a firehose!

Stayed in May 2025

The fecal matter on the toilet which the staff never removed even though they were told about the problem. I had trouble navigating my RAV4 around the corner of the building as parking was very tight. I have not had this difficulty before when parking at a hotel. The parking stalls that would have been easy to park in were blocked off. The parking is enough to make me never stay at this property again as there are other properties in Canmore with way better parking.

It looked nice on the outside.

Stayed in April 2025

I got way to many messages on this booking. The messages from booking + the one from basecamp amounted to almost 20 messages for one night.

design, cleanliness

Stayed in April 2025

Rude staff (I’m staying second time here and first time I met such a helpful friendly staff, my experience was great, but second time - rude lady, doesn’t care about anything, hates her job and people around)

Great location and pretty decent price. Sauna was great

Stayed in March 2025

Overall it was ok. The gal at the front desk was cool and indifferent. For 200 bucks a night, nothing special or memorable. We met friends for dinner across the street. We wanted to have a glass of wine as a night cap and visit before they headed to their hotel. I asked for a couple of extra wine glasses at the front desk. She said she would bring them up. They never came. Our room was away from the railway tracks, and we had a nice quiet sleep. The sitting area on the second floor was nice to enjoy a cup of tea in the morning. Hint to the hotel….maybe light that beautiful fireplace. It was clean, and had a good location but for 200 dollars a night, the value did not match the cost.

The room was spacious and clean.

Stayed in March 2025

Check in with as late - not until. We did arrive earlier and although our room was ready the front desk staff could not let us in - even by 5 minutes

Very clean Communal space with coffee nicely set out

Stayed in March 2025

Train is coming all the time that makes it noisy. Shower is not working properly and not maintained

Key less contactless entry

Stayed in February 2025

The proximity to the train track. I felt uncomfortable with the constant noise and vibration from the train and vehicles outside which greatly affected my sleep. The wifi is very poor as well. It would be nice if there is a small gym with treadmill to workout.

The cleanliness and room size. Bed is very comfortable.

Stayed in February 2025

Close to the rail line so a bit noisy

Cleanliness, location, and having a sauna was good

Stayed in February 2025

The parking, services and amenities. ZERO parking. We ended up boxed in. The lady working left the desk. There are no phones in the room. No hot tub.

The bed and pillows were very comfy

Stayed in January 2025