the room was TOO cold. No heating.

the location, the cleanliness

Stayed in October 2022

location

Stayed in October 2022

The beds were so poor that we both ended up with bad backs and we're in our 30s! How they can call this a hotel, I don't know. Ruined out stay Most staff were friendly and welcoming. However, a minority was rude, sarcastic and couldn't care less, James (receptionist) included. Cared more about talking to other staff (blonde cleaning lady also rude) than addressing or helping customers. Also he was very sarcastic and had an attitude. When we asked for his name his response was to "take it easy" Not the cleanest

The location

Stayed in October 2022

All good

Stylish and comfy place to stay. Convenient parking.

Stayed in October 2022

Only negative I can think of is the room and bathroom are a bit small. Had a tough time closing the bathroom door if I was already seated (I'm tall). Not a big deal at all gor me though.

Firstly, the location was great. Right downtown Vancouver, and on one of the bus lanes that goes south to the lower half of vancouver. Second, great staff that were very welcoming and helpful. Third, good facilities that are unique. The plaza was great to sit in to relax between outings.

Stayed in October 2022

not enough light in the rooms.

1000.00 for 2 days is way too much for this place. come on man!

Stayed in July 2022

They have only like portable AC in the room, was noisy as hell. Without it, the room was really hot (I woke up all wet from sweating. It was a noisy (room 415), that came I guess from the room right next door; I asume was like a service room or something; the room was ALL night, and continued throughout the day… it was subtly, but I have light sleep, so.. si couldn’t sleep.

The mattress was very comfy; the bathroom was clean and ok, and the shower was GOOD! Also the location of the hotel is very nice and the staff is friendly.

Stayed in October 2022

Quirky design - beautiful courtyard in the centre but bedside lamps had no on/off switch and had to be unplugged! Maintenance a little lacking - ceiling lamp in dark corridor outside door was not working despite me reporting it, safe not working because of flat battery. Hotel immediately opposite major hospital so some noise from traffic and emergency vehicles.

Good coffee shop on ground floor. Very central location in Vancouver. Parking on site but tricky access from narrow lane at back.

Stayed in September 2022

Mouse in receiption area Mice running around communal area

Stayed in September 2022

parking was costly

the beds, the design and the location

Stayed in September 2022

high price for parking

the location, the beds and the design

Stayed in September 2022

Soft, saggy bed. In-room air conditioner was an overwhelming presence, running loudly and constantly to maintain temperature.

Stylish

Stayed in September 2022

was very noizy airconditioning, hotel look outdated and sooooo expensive. to me it looks like a 2 stars motel. nothing more.

the location was nice - very close to restaurants and shops. staff was ok

Stayed in August 2022

Great location in the heart of town. Young spirit place with very nice and helpful workers. Been there twice and loved it.

Stayed in September 2022

no parking for 6 blocks away

Stayed in September 2022

Depending on the date, prices for bedrooms are a bit over the top.

The staff was kind and the bed very comfortable! Nice restaurant and cafés nearby.

Stayed in September 2022

Central to are needs

Stayed in September 2022

This small boutique hotel is centrally located and near the port if you are cruising. The room was very clean, although a little small. Staff was outstanding. Everyone was professional and welcoming. There was a beautiful court with a fire pit and Cornhole and ping pong as well as great seating to enjoy a drink and relax at the end of the day. My husband was randomly selected by the Canadian government to covid test and the lady at the desk was super helpful. Nihad was amazing he helped arrange the Hop on Hop off Tour, answered all of my many questions and helped us get cabs. If you are looking for a clean place with a good location and excellent staff this is the place for you.

Stayed in September 2022

The room was TINY, only suitable for a solo traveler. I could hear neighbors the entire night (not that they were loud the noise isolation sucked!).

The location was okay.

Stayed in September 2022

The place overall is a bit tired and run down. I was a bit hesitant to book but did so based on many good reviews. Internal aircon unit is adjacent to bed and was very noisy and made it difficult to sleep (needed to be on all the time as there were heatwave conditions). It started tripping off on the last day of our stay and we had to constantly ring reception to have it reset. Front desk reception staff were a mixed bag with some very ordinary service. Tried to get a replacement iron as it was leaking. Said they had no spares and to come back in the morning and they would test it. What part of needing to use it now (ironing a shirt to go to a wedding) did they not understand ?? Room servicing was a bit hit and miss and had to chase staff up. Hospital across the road meant it was a noisy location with ambulance sirens. Would have moved out after the first night but everything else was booked because of the long weekend.

Well priced for downtown Vancouver with good sized room with large TV. Laundry facilities available (one machine and dryer). Though we did not require it onsite parking available but it was limited and on a first come first served basis.

Stayed in August 2022

The room was extremely dark with no lighting except one potlight at the end of the room near the closet. On a cloudy day I couldn't see into my suitcase to get dressed - I had to use my phone flashlight. The aircon (in room portable unit) was SO LOUD and made the room very dry, I did not have a good sleep any of our four nights because of it. The on site laundry cost $11 per load!! (5 to wash, 5 to dry, 1 for soap) which is WAY too much. We were excited for the free bike rentals but they were out of bikes every day, even when we went on a weekday morning, so the hotel must not have very many.

Great location, walking distance to everywhere we wanted to go and on a cycling friendly road. Yes there is some homelessness in the area but that is the case in much of vancouver. Shaw bike rentals on the corner. Bed was decently comfy. Decor is cute. Cute courtyard area to have a coffee while we did laundry. Appreciated the cold bottled water in our fridge each day.

Stayed in September 2022

The room is not very well sound isolated, so you hear a lot the seagulls in the morning and sometimes people from other rooms. But mostly the seagulls and big noise cars (normal cars are not heard). Small sink.

Very comfortable and clean room. No carpet. Close to the many touristic visits in Vancouver gastown. Very good shower.

Stayed in September 2022

loved the garden! it felt like we had completely left the city

Stayed in September 2022

it’s a little old but it’s clean and has updated covid safe AC

great location clean can be noisy but can block out with ear plugs and great city location so noise is normal

Stayed in August 2022

wasn’t clean and bath/sink were blocked

location location

Stayed in September 2022