1100 Burrard Street, V6Z 1Y7 Vancouver, Canada
#46 of 78 hotels in Vancouver
Guests' ChoiceBased on 804 hotel reviews
8.0Cleanliness
8.5
Comfort
8.4
Location
9.0
Facilities
8.0
Staff
9.1
Value for money
7.7
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 July 2025
Olga
Belgiumthe view to the patio garden is very limited once in the room. Overpriced
The location, nice room.
Stayed in June 2025
Reviewed: 27 July 2025
Gary
AustraliaIt was noisy at times
Location
Stayed in July 2025
Reviewed: 22 July 2025
Gabriella
United KingdomGreat location, staff were really friendly and helpful
Stayed in July 2025
Reviewed: 18 July 2025
Kurt
United StatesThe portable AC unit took up a bit of space in the room, but it was quiet and efficient.
Overall, we liked the Burrard. The location is great, right downtown within walking distance of the Granville Market (via Aquabus), on a bus route, and with a trolley tour stop just down the street. The hotel was clean and comfortable. We loved the open atrium in the center with the beautiful tropical garden. Our room was plain but very functional; the bed was quite comfortable. Plenty of good food choices were available within a block or two walk.
Stayed in June 2025
Reviewed: 11 July 2025
Stephen
AustraliaTop floor room was hot and the air conditioner was very noisy.
Great location, clean room and good amenities. Staff very friendly
Stayed in June 2025
Reviewed: 7 July 2025
Shaun
CanadaTiny elevator!!!
Clean rooms , very helpful and friendly staff!
Stayed in July 2025
Reviewed: 24 June 2025
Katc
United StatesWe were only at the Burrard for one night before leaving on a cruise. Our stay amounted to about 12 hours and I felt it was quite expensive. Though the room was very clean, it was extremely small and I do not care for having a dehumidifier type machine taking up most of the space on one side of the room.
The Burrard was very clean and the staff was friendly. I liked the retro design of the building. I liked that it had a cafe attached to it and it is on a main street that leads to the shopping.
Stayed in May 2025
Reviewed: 15 June 2025
Alice
GermanyThe furniture is a bit old and in need of an update. The bathroom doesn’t really have a lot of space, but it’s okay for a night or two.
Good location, friendly staff. Perfect for a short stay.
Stayed in June 2025
Reviewed: 11 June 2025
Jane
United KingdomHeat in room
Location
Stayed in June 2025
Reviewed: 7 June 2025
Theresa
United StatesNo restaurant
Convenient
Stayed in May 2025
Reviewed: 6 June 2025
Elliott
United StatesVery helpful staff and enjoyed the garden patio
Stayed in June 2025
Reviewed: 6 June 2025
Hayley
United KingdomThere was no fan in the bathroom and the window didn't open which made it steamy after a shower. Expected noise from the near by hospital through the night but that didn't happen however we were woken at 4am every morning by noisy geese (obviously not the hotels fault).
The location was good, we walked to all the major attractions. Room very comfortable with everything we needed. Would definitely recommend to others and stay again.
Stayed in May 2025
Reviewed: 5 June 2025
Geneviève-josée
CanadaRoom cleanliness, sheets had some stains and the floor was not swept, we had sand everywhere. Bathroom sink is small and I never feel comfortable using shelves over the toilet to place my toothbrush.
Great location! The free bike rentals were a bonus, especially to tour Stanley Park and stop at the beaches near by. Close to restaurants and the Aquabus to get to Grandville Island. Capilano free bus was a few blocks away, Canada Place and other tourist attractions.
Stayed in May 2025
Reviewed: 3 June 2025
Gemma
United KingdomReally friendly staff. Great location for a great price. Let us store our luggage. Room had everything we needed.
Stayed in May 2025
Reviewed: 30 May 2025
Debi
United StatesJames [007), Jay, and ALL the employées went above and beyond to provide hospitality. We appreciated the use of the bicycles, the drinks and chips, the electric car plug in, the piano, and the warmth.
Stayed in May 2025
Reviewed: 17 May 2025
Leila
United KingdomVery loud AC unit to cool room. Bathroom could use updating.
Beautiful central garden. Very comfy bed. Great location. LOVE the hotel art, book exchange and free use of bicycles. Great central location.
Stayed in May 2025
Reviewed: 17 May 2025
Vivienne
AustraliaThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 6 May 2025
Cheryl
United StatesRoom a tad bit stuffy and dark but it was nice the window opened.
Fun and funky vibe. Complimentary coffee and water. Super comfy bed and lots of pillows cozy firepit area with ping pong and corn hole.
Stayed in May 2025
Reviewed: 2 May 2025
Delbert
United StatesWe liked the retro feel and nice bathrooms.
Stayed in April 2025
Reviewed: 24 April 2025
Geo
United StatesIt was very loud due to construction, even though we requested an internal quiet room. There isn't much to be done, with external city noises at play including a hospital, so pack ear plugs if you are a light sleeper. The bottom sheet didn't quite fit on the mattress, so the mattress padding was showing. Please use another sheet so it can all fit!
Charming location with amazing value in Vancouver. Close to Davie St which is a lively and fun neighborhood. Really enjoyed our stay here and would stay again. Staff was friendly and helpful. Accommodations were updated and clean. Their little parking lot is right under the hotel but fill fast so book it early.
Stayed in March 2025
Reviewed: 20 April 2025
Vincent
Hong KongNot too many facilities available but otherwise all good
Good and relatively safe location in Downtown Vancouver (5-10 minute walk to metro station), friendly staff, comfortable bed
Stayed in April 2025
Reviewed: 11 April 2025
Floris
United StatesHousekeeping. Forgot tu put extra toilet paper and hands soap.
Location and friendly staff.
Stayed in April 2025
Reviewed: 6 March 2025
Lynette
New ZealandNoise from hospital ambulances at night. More homeless around than a year ago
Good location and the bikes. Helpful staff
Stayed in March 2025
Reviewed: 9 February 2025
Susan
CanadaSome noise from the parkade below, but otherwise very quiet.
The room was very comfortable and had everything I needed.
Stayed in February 2025
Cresco, USA
Bernbeuren, Germany
Campo Tures, Italy
Alvorge, Portugal
Ostuni, Italy
Lisbon, Portugal
Olympos, Turkey
Uttoxeter, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content