The floor was not carpeted and it was really cold. The shower did not have a door. There was no place to hang the jackets

Comfortable bed. Good common areas.

Stayed in August 2022

Good value for the money. Really liked that fact that everything was within walking distance. Would definitely stay there again

Stayed in August 2022

All was good.

Leonhard's was a great breakfast spot. All of the restaurant's and venues were very close for walking. And the live music everywhere was awesome. Dueling pianos in our lobby was a treat since the show was sold out.

Stayed in August 2022

walls weren’t sound proof could hear people in the halls

perfect location. located within walking distance of restaurants and bars. dog friendly.

Stayed in August 2022

The location was excellent. Close to lots to see and do.

Stayed in July 2022

The elevator shuddered dangerously and stalled, when we reported it, no one followed up to tell us if it was being fixed. We climbed a lot of stairs as a result. The hotel is trying quite hard to be "urban" and "trendy" - a little too hard for quaint Charlottetown.

Very good value, comfortable bed. Centrally located. Very strong wifi.

Stayed in August 2022

We stayed back in July. We came to check in at 4.. which is the required time. Didn’t end up getting into the room until 5pm! Sandy she said her name was at front desk was so rude and rolling her eyes at all the guests coming in! We get to our room and all of the sheets were stained and pillows.

Good location

Stayed in July 2022

It reminded me of a dorm experience. The rooms were very small. It was quite expensive for the size of the room, having to pay for street parking, and no TV/mini fridge/coffee maker, blow dryer in the room. No cleaning service between days or fresh towels/sheets available.

It was relatively clean and well located in Charlottetown.

Stayed in August 2022

No hair dryer in the room. the shower is not designed properly, water always on the ground when taking shower

price is reasonable

Stayed in August 2022

For the amount that we paid... We shouldn't have gotten as little as we did. I have stayed in numerous hotels in the past for roughly the same price range and recieved full service.

Location was the best thing about this place. It was walking distance from most areas.

Stayed in July 2022

Great location, great value for money. The room is compact but reasonable.

Stayed in July 2022

There is nothing in the room. No refrigerator, no coffee maker, no dryer, no appliances at all.

We liked only the location.

Stayed in August 2022

Boutique hotels are not my thing. We had one chair in the room, ONE! How do you sit and share a glass of wine in the room....one sits on the bed, and one in an "office" chair. We had to "squeeze" by the bottom of the bed to get to the other side. Just look at the marks on the wall and you'll know that every single person has to shuffle past the bottom of the bed.

What breakfast? I had to leave to get coffee and muffins to bring back.

Stayed in July 2022

The pretence of being an "alternative" hotel experience whilst just skimping on amenities.

What breakfast?

Stayed in June 2022

I would have liked to have breakfast at 8😀

We plan to return it was so nice. We would have liked to stay for breakfast but we had to leave by 8:30

Stayed in July 2022

The lack of a proper shower door, whether it was for the sake of budget, style, or what-have-you, was ridiculous. There is no way of properly showering without flooding the bathroom floor. The hotel is also very overpriced in comparison to neighbouring inns etc., and there is a lack of amenities. There is a bare bones lounge, but not even hot water (let alone a cup of tea or coffee) was provided unless you pay. No breakfast was included either. There is a restaurant in the lobby area, but we did not try it.

The location of the hotel is great, as it is in the heart of Charlottetown's downtown area. Nearby are a lot of shops and restaurants. The bed and mattress is large and very comfortable. There were plenty of pillows provided. The pump shampoo/conditioner/shower gel installed on the shower stall wall is also great and easy to use.

Stayed in June 2022

good value

Stayed in June 2024

Upon request for a receipt of my stay , I was told I would have to contact the app I booked the room through.? I couldn’t even get a copy of one just for my records? I have yet to receive one from the app and after trying to contact someone , I was told that The Arts Hotel would be “responsible for that.” I have to agree . In any event I’m still waiting for a receipt!

Location and the Night staff, Kendera especially, were extremely helpful and knowledgeable AND very professional.

Stayed in August 2023

no tv in the room

location to everything, great food at the Dali and staff were great

Stayed in October 2022

-bed too high (my kid fell off and hurt herself) -no personal fridge (have to pay extra $10 )

-big showers -great lighting system -early check in available for us -nice lounge area on second floor -great location

Stayed in September 2022

perfect location

Stayed in August 2022

can get noisy but not a deal breaker

great location, the bed was comfortable and the staff was excellent.

Stayed in August 2022

The location was perfect. We were on the side facing the street so there was a bit of noise as a fight broke out next door at the bar. No fault of the hotel.

Stayed in July 2025

Location

Stayed in August 2023

no TV in room

all good

Stayed in February 2023