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Reviews of The Arts Hotel

155 Kent Street, C1A 5Y6 Charlottetown, Canada

#14 of 21 hotels in Charlottetown

Guests' Choice

Review score

Based on 668 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    9.3

  • Facilities

    7.9

  • Staff

    9.2

  • Value for money

    7.9

  • Free WiFi

    9.2

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Showing 151 – 175

  • Reviewed: 19 November 2022

    7.0
    Overall my 3 days here was okay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    The water pressure was very low. I was excited to stay at a hotel after being in an airbnb with a terrible shower situation and was a little disappointed to see that the water pressure was pretty much the same. Also there weren't any closets or hooks except a single hook in the washroom and one in the main area above the desk. You could also hear people talking and walking in the wall as the bottom of the door didn't quite reach the floor. That also allowed for a lot of light to come in through the bottom of the door making it a little difficult to sleep. We placed a towel along the floor to cover up the light.

    I visited PEI the end of September which is unfortunately when hurricane Fiona rolled through. While there was no power, the water was running. We were supposed to stay elsewhere one night but couldn't get there due to the storm and we were fortunate enough to extend our stay an extra night here. Luckily the power came back on the same day we checked in which was awesome. The employees were very helpful and friendly and overall the hotel was nice. It's located in a great and central location in the heart of downtown making it very easy to get around by foot.

    Stayed in September 2022

  • Reviewed: 15 November 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    No TV; pay to do laundry

    The room was super clean

    Stayed in November 2022

  • Reviewed: 21 October 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The location was amazing!

    Stayed in October 2022

  • Reviewed: 17 October 2022

    8.0
    Nice place in great location. Good value, will stay again.
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    They requirement of either 200$ debit card deposit or credit card is not mentioned on the booking site beforehand.

    Nice looking, although not very spacious rooms with A/C and good lighting control. Shower is ample. Great downtown location. There's a lounge and kitchen for guests on the second floor. There's also coin laundry (2$ each for washing and drying). Accommodation and helpful staff. Café at the ground floor offers fairly decent food. Low-budget travelers friendly.

    Stayed in October 2022

  • Reviewed: 11 October 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Our room has several wasps and my husband was stung

    Stayed in October 2022

  • Reviewed: 10 October 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    no tv

    the price

    Stayed in October 2022

  • Reviewed: 3 October 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    Although the bedroom was really nice and modern, it could get a fresh coat of paint. Adding a TV would also be a plus.

    The location is great, right in the middle of Downtown Charlottetown. The hotel itself is really nice, has a modern feeling, it's in great shape. Even though the bedroom is quite small, it was very clean, the bed was comfortable, and the bathroom was modern, with a great shower. Since there is no TV, we brought our laptop to stream using the hotel wi-fi, which was good enough.

    Stayed in September 2022

  • Reviewed: 3 October 2022

    9.0
    wonderful stay! Very enjoyable.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    a tv, mini fridge and coffee maker would be nice.

    clean, comfortable, quiet and great shower.

    Stayed in October 2022

  • Reviewed: 1 October 2022

    9.0
    comfort, friendly service, super location
    • Leisure trip
    • Group
    • King Room
    • Stayed 1 night

    We particularly liked the staff - the woman at the desk , Kendera, was particularly helpful and friendly. We really liked the central location, a shor walk from all the attractions in beautiful historic Charlottetown.

    Stayed in September 2022

  • Reviewed: 29 September 2022

    9.0
    Excellent. I would recommend this place to others.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    Location was great. We walked everywhere we needed to be!

    Stayed in September 2022

  • Reviewed: 27 September 2022

    8.0
    Great location for enjoying the night on the town. rooms are newly updated but pretty plain.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Np parking, No tv in room, no hair dryer, couldnt get shower to work properly

    Located right downtown and only a few blocks from the waterfront and marina.

    Stayed in July 2022

  • Reviewed: 26 September 2022

    8.0
    2 nights in Charlottetown during Fiona
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    There were dust bunnies on the hallway carpet. I was there during hurricane Fiona so no power, and no lighting in the hallway.

    Location is great. The room is small, but efficient and comfortable. Nice hot shower despite a province wide power failure related to hurricane Fiona. There was a good parking lot nearby.

    Stayed in September 2022

  • Reviewed: 23 September 2022

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    I was by the elevator , a little noisy but manageable.

    This hotel was clean, safe and centrally located for my needs!

    Stayed in September 2022

  • Reviewed: 22 September 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    we weren’t aware we needed to notify front desk if we wanted garbage emptied. new towels or room clean .

    good value friendly staff great location entertainment

    Stayed in September 2022

  • Reviewed: 19 September 2022

    8.0
    Very good for a quick stay
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night

    -Parking was on the street. Totally safe, but I had to deal with it in the morning: paying, moving the car after 2hs, etc. -In spite of the great conditions of the room, it was super small. It felt like quite a tight space for 2 people, and does not meet the expectation for the price. Just something to consider anyway.

    -Very clean and tastefully decorated. -The shower was great, with regular and overhead options. -Good isolation from street noise. -Lots of towels and shower dispensers on the wall, very practical. -The bed wasn't too soft.

    Stayed in September 2022

  • Reviewed: 19 September 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Shower made the whole bathroom wet, no fridge

    Great location, great bed, friendly staff

    Stayed in September 2022

  • Reviewed: 19 September 2022

    7.0
    it did it’s job
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    size of the room

    Location

    Stayed in September 2022

  • Reviewed: 19 September 2022

    8.0
    I would recommend the hotel for its comfort & convenient location.
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 2 nights

    The shared lounge area felt too much like a worn college dorm lounge.

    We did not eat at the hotel; if breakfast was included we weren’t aware of that. The room was very quiet and the bed was very comfortable. We got lucky with parking, free meters right across the street. Great location.

    Stayed in September 2022

  • Reviewed: 19 September 2022

    9.0
    A great budget stay in a perfect location.
    • Leisure trip
    • Group
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The maids were very loud in the hallway in the morning. They started talking loud enough to be heard in the room at 8 am.

    The hotel is a fabulous location. The beds were very comfortable and the bathroom very nicely outfitted. We enjoyed the communal lounge and the restaurant next door.

    Stayed in September 2022

  • Reviewed: 19 September 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Small rooms but very clean

    Stayed in September 2022

  • Reviewed: 18 September 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    The toilet was clean but our dissatisfaction is there was no ventilator fan in it - and the bedroom was small cramped containing a queen bed and small desk backed against toilet wall with no space left so there was no closet to hang our clothing. The hotel walls appear thin because we are disturbed by the noise whenever another room opens and shuts and when guests or staff are talking outside we can hear every word almost!

    Location of this hotel excellent, reception staff at front desk was welcoming and helpful and the lounge on 2nd floor with coffee machine, TV and laundry facility was a very useful feature. Meals and drinks at the restaurant and bar was good too. The bed linens were very clean and the mattress comfortable.

    Stayed in September 2022

  • Reviewed: 18 September 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The lounge room had a microwave, toaster, fridge, etc but no plates, glasses, or cutlery to actually heat up any food on or eat from.

    Great location, comfy clean rooms that looks to be recently renovated.

    Stayed in September 2022

  • Reviewed: 17 September 2022

    8.0
    great location. central to activities and within walking distance to everything and good distance from airport
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    the room I had was not painted totally.

    very artsy. and friendly staff. gray location

    Stayed in September 2022

  • Reviewed: 16 September 2022

    8.0
    great location for the price
    • Leisure trip
    • Group
    • King Room
    • Stayed 2 nights

    - no parking - room very narrow and a bit tough to walk around the bed - very few counter or hanging space in bathroom/room - concrete floors can be quite cold

    - locations - clean

    Stayed in September 2022

  • Reviewed: 16 September 2022

    9.0
    Amazing location and great value!
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    I don’t mind the small room but it would be nice to have enough space to walk around the bed comfortably.

    Great location! Room was small with not much space to walk around bed, but also the price is much better than other hotels in the area so it makes sense. Could still fit our daughters play pen in the room. Perfectly clean!

    Stayed in August 2022

Showing 151 – 175

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