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Reviews of The Arts Hotel

155 Kent Street, C1A 5Y6 Charlottetown, Canada

#14 of 21 hotels in Charlottetown

Guests' Choice

Review score

Based on 672 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    9.3

  • Facilities

    7.9

  • Staff

    9.2

  • Value for money

    7.9

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 25 July 2025

    9.0
    The location is great, easy access to the Historic and Waterfront trails.
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 4 nights

    The room was too compact and small. my only surprise is that travelling over the world its the first time that I have been in a hotel that the room is so small and did not have a place to hang your clothes properly

    I did not try the breakfast I tried the dinner it was okay

    Stayed in July 2025

  • Reviewed: 21 July 2025

    7.0
    Won’t go there again
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Not sound proof. Could hear people walking in hallway and rooms besides me.

    Close to downtown

    Stayed in May 2025

  • Reviewed: 19 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Great location. Room was exactly as shown.... A bit sparse but had everything we needed. Huge bed, good airco on a hot day, blackout blinds, and nice rain shower.

    Stayed in July 2025

  • Reviewed: 16 July 2025

    8.0
    cozy hotel in downtown Charlottetown
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights

    The common area has no cutlery. The room has no fridge. There is a coffee machine in the common area, and it costs $1.50 per cup of coffee.

    Great location, directly in the heart of Charlottetown. There are lots of bars, restaurants, and shops nearby. The rooms are small but decent size, enough for 2 people to sleep (couples or friends). The bathroom is a little odd if you are friends because the wall is a translucent glass panel with a sliding door. However, there is enough room in there to comfortably shower and/or change clothing. We used the common area on the 2nd room a couple days and the idea is neat. There is street parking in front of the hotel, but only free after 6pm and must move car by 8am. We parked at the parking garage nearby for $8.75/24h.

    Stayed in July 2025

  • Reviewed: 14 July 2025

    8.0
    Great location in the middle of town and pet friendly.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    We are repeat guests so nothing unexpected

    Location for easy parking and walking to restaurants and pubs. Pet friendly.

    Stayed in May 2025

  • Reviewed: 14 July 2025

    9.0
    Great hotel in the middle of everything
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Loud next room neighbors who talked in hallway well into the night

    Location, aesthetics, cleanliness, accessible free parking, friendly staff.

    Stayed in July 2025

  • Reviewed: 5 July 2025

    7.0
    Location was good, but not as comfortable and clean as it should be for the paid price
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    I was really disappointed by the cleaning service agenda, I stayed for 5 days and the room was not full cleaned during that time. I had to ask the front desk to clean at least the garbage cans, and refill the supplies for the bathroom. This is the first time I have to ask for the clean service during my stay in a hotel, they told me they will only do it if the guest ask for it every 2 days and you have to notify that one night in advance, otherwise is practically impossible they manage to clean your room with a "short notice". In addition to this, the mattress was really uncomfortable for me and my mom, we woke up with pain in the back for the lack of support and the softness of the bed.

    The location was really convenient, walking distance from the center, and Harbour

    Stayed in June 2025

  • Reviewed: 3 July 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    i loved how perfect the little room was. It was a place to rest at my head after a wedding

    Stayed in June 2025

  • Reviewed: 2 July 2025

    9.0
    Very nice for a short stay and low budget.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    None.

    Exactly as advertised. It was clean and comfortable. In fact, It was better than expected!

    Stayed in July 2025

  • Reviewed: 30 June 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Downtown.

    Stayed in June 2025

  • Reviewed: 25 June 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    It astounds me with these modern, conceptual hotels, that so much effort is put into design and minimalism but the basics, like soundproofing are overlooked. I could hear every single thing outside the room, the housekeeping staff having a conversation, other guests making plans. Plus the music from the bar downstairs late into the evening on the weekend. I’m all for having a good time and I’ll use earplugs if needed but I wouldn’t recommend it after a long trip when you will want to sleep. Too expensive to have zero facilities in the room, no water refill station only tap or boiling water for free, no breakfast available on site, nice location but I was a bit disappointed otherwise.

    Rooms were clean and staff were lovely, a coupon for the cinema was a nice touch. Definitely pop down the street to Moe’s Latte for coffee and a pistachio baklava!

    Stayed in June 2025

  • Reviewed: 15 June 2025

    7.0
    Great location if you are in Charlottetown to only spend time in your room to sleep.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms are small. Limited room amenities. Common room area on second floor where you access coffee machine, TV.

    Like the location; very accessible to activities.

    Stayed in June 2025

  • Reviewed: 9 June 2025

    8.0
    Good price vs quality
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Constant ventilation making quite a lot of noise, also at night.

    Basic, modern, clean room. No nonsense. Good bed and great shower. Perfect location in the centre of Charlottetown. I asked for a quiet room and got a room on the 4th floor. Didn’t hear street noise or other people.

    Stayed in June 2025

  • Reviewed: 9 June 2025

    7.0
    Great value and location, but...
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    It was extremely loud at night- music/bass pumping until the wee hours (which they do warn you about on the website) and you could hear voices through the vents. You could also hear the street noise very clearly. The shower got the whole bathroom wet as there was no door. The bathroom door doesn't stay open. More hooks and shelves would be nice.

    Location, price, very modern and clean.

    Stayed in June 2025

  • Reviewed: 25 May 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Was unable to watch sports in your lounge. Please add sports channels.

    Stayed in April 2025

  • Reviewed: 22 May 2025

    8.0
    Great experience!
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 2 nights

    Would be nice to have some free drinks in the lounge area (tea bags, bottled water).

    Room is clean and area of the town is very nice. Although rooms are somewhat minimalistic, there's a lounge area with kittle, coffee machine (paid) and laundry. I was there during local festival so the first night was a bit loud with music, but overall great experience. Also, you get to have a free ticket to watch a movie in the hotel's cinema! Super cute :)

    Stayed in May 2025

  • Reviewed: 20 May 2025

    8.0
    I would come back
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    No mini fridge or tv, king bed was a little too close to the other wall so it was hard to walk around

    It was in a good location, staff was nice, it was clean.

    Stayed in May 2025

  • Reviewed: 4 March 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Close to stuff

    Stayed in January 2025

  • Reviewed: 3 February 2025

    8.0
    It worked well for attending a show next door and being in the city. Parking garage was convenient next door
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Bedding on a cold night

    Location

    Stayed in February 2025

  • Reviewed: 10 October 2024

    8.0
    Fun, comfortable and convenient
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Some maintenance required. The glass bathroom door was not working properly which made it difficult to close.

    The room was simple but fun. The bed was very comfortable.

    Stayed in October 2024

  • Reviewed: 6 October 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Parking is a bit of an issue.

    Location

    Stayed in October 2024

  • Reviewed: 2 October 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 5 nights
    • Submitted via mobile

    Location, right in downtown

    No breakfast

    Stayed in October 2024

  • Reviewed: 30 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    More than anything in the hotel, the staff was so great! I had emailed before to get decorations for my boyfriend's birthday and they had everything all ready for us. He was so surprised! They were very accommodating and nice! Thank you so much

    Stayed in September 2024

  • Reviewed: 30 September 2024

    8.0
    Lovely place
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    No hairdryer in room Bed too high A miveable shoer headcwould have beeb good

    No breakfast Great location Lovely staff

    Stayed in September 2024

Showing 1 – 25

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