The WIFI was only accessible in the common parts of the hotel and from 7AM to 11PM

Well, you go there because it's the only hotel there. The location is amazing and that's what you are paying for but don't expect any type of luxury or services in the hotel.

Stayed in August 2023

FAIRLY CHEAP,AND GOOD LOCATION,BETWEEN JASPER AND LAKE LOUISE

Stayed in July 2023

All good

The room was spacious, good mattresses. The geographical situation is very good, we did 3 nights in Banff, 3 nights at the Crossing and 3 nights in Jasper, which was the right choice for us as we hiked many trails all along the Icefield Parkway. I did not use the WIFI, but there was WIFI free of charge in the common area.

Stayed in August 2023

Possibly a bit noisy, fans and generator sound. Expensive.

Great location, good facilities, beautiful views.

Stayed in August 2023

Fan in Light didn't work, and Fan Light worked intermittently. Didn't use WIFI as arrived late and left early. Only availability for that time was outside in one place so not convenient for that time of night but we did know that prior to arrival as noted in their advertising of facilities. Would be great if they could improve that.

Location was perfect for getting to the Icefields early the next day. Room was basic but had everything we needed for an overnight stay. Check-in staff were very helpful letting us know about road works before the Icefields so we could factor that in for the following days travel. Breakfast was good and staff lovely.

Stayed in August 2023

Dated rooms.

Great location on our journey through the rockies. Quiet overnight. Comfortable beds. Food good, although a bit pricey.

Stayed in August 2023

Wifi could have been better.

Stayed in July 2023

Rooms could have been more accessible

Everything I needed was on site

Stayed in July 2023

Rooms a little tired. Ours had lights not working (405).

Stunning location, comfortable rooms

Stayed in August 2023

No breakfast. WiFi is not available at room.

Location is good.

Stayed in June 2023

Price

Location

Stayed in August 2023

The room with two queen sized beds was quite small, not much room for four people to move around in. The Pub did not allow under 18's to enter, so we couldn't eat or have a drink with our teenagers there. Some will obviously think this is a good thing.

Good location to break a trip between Lake Louise and Jasper. 25 mins from the Athabascar glacier. Stunning views. Restaurant did good burgers.

Stayed in August 2023

There was no internet except in the ajoining pub. Bathroom was very small.

Rustic cottage that after a long drive the premises were clean and comfortable. There is nothing flash about this accommodation but it met our needs.

Stayed in August 2023

No Wi-Fi in rooms!? All rooms should have Wi-Fi for the room price.

Perfect location

Stayed in July 2023

Rooms very small and dated and expensive Food expensive too

Location

Stayed in July 2023

Nothing to dislike

Comfortable and convenient

Stayed in July 2023

The restaurants. The food ( marinara penne) was 30 bucks for a jar of tomato paste and instant spaghetti - very disappointing ,and the water was nearly undrinkable

Good spot in the great outdoors, nice view

Stayed in May 2023

No wifi in rooms

Location

Stayed in July 2023

Outdated rooms, loud Pipes, poorly soundproofed Walls

Beautiful Location, Clean rooms

Stayed in July 2023

Old and a little bit dirty place.

Good location

Stayed in July 2023

The Crossing is in bad need of up dating! Our room while clean felt a little shabby. The bathroom had cracks and water damage on the walls. I know that things are expensive in the National Parks but this room was not worth $300, we stayed in a cabin in Jasper for $250 a night and it was spacious, had a kitchenette, fireplace and an updated bathroom. The meals in the pub were outrageously priced! $25 for dry ribs! 9 pieces of overcooked ribs and a couple of pieces each of carrot and celery. The convenience store was no better. $6.50 for a single scoop ice cream cone. I can buy an entire carton of ice cream in my local grocery store for that price. I'm sure it was a nice place when it first opened up, but definitely is showing its wear. I was expecting more and have to say I was a bit disappointed.

The location was good for where we needed to be.

Stayed in July 2023

The wifi was terrible and we didn’t have any parking by our room

The location was great for us

Stayed in July 2023

The on-site restaurants/ pub are a bit overpriced and not great food wise.

Lovely lodges, lovely view from the pub- really enjoyed watching the lightening over the mountains with a pint. Comfortable beds, good size room. Great water pressure in showers.

Stayed in July 2023

NO Wi-Fi, accept for in the Pub and unable to maintain stable connection. As for the rooms, the place looked a transitional layover on the way to somewhere nicer, very outdated with décor.

The staff was very accommodating. Location of The Crossing could not have been in a better location. Breathtaking views of the surrounding mountains was worth the drive.

Stayed in July 2023

This is the only location for fuel along the 230km Icefield Parkway. Costs of gas are consequently 25-30% higher than in Banff due to lack of competition. The gift shop was tacky and expensive. However, we needed neither, so it was of no concern to us

The location was the big draw. Most people, we were told, stop for one night. We stopped for three. There is plenty to do and see along the Icefield Parkway. The all you can eat breakfast was good too. It kept us going all day

Stayed in July 2023