$$$

Friendly staff

Stayed in July 2025

Prices of food

Views from balcony

Stayed in July 2025

Nice location

Stayed in July 2025

The shower pressure was terrible, the hot water kept cutting in and out but I also understand the remoteness of the area as well.

Yoh can't beat the view from anywhere in the hotel. Or server Ezra was easy to talk to, very helpful, accommodating, 5 stars for Ezra!

Stayed in July 2025

As expected, the cost is high in comparison with the quality of the room. The room had old furniture and wasn't too big, but we knew that already from other people's comments and knew that we were staying there for the location

The location is excellent and it allowed us to spend some extra time in the Icefields Parkway.

Stayed in June 2025

Room was a bit tired and needs updating. Food in the main restaurant was poor - carpaccio was frozen still and steak was dreadfully overcooked. The diner was better

The location was great for accessing the Glacier and Icefields Parkway. Despite the washing machine breaking down the maintenance staff did all the good to help us and get our laundry washed and dried and returned to us. V impressed.

Stayed in July 2025

Needs an update. Felt dingy. Small rooms and expensive for what you get.

Spectacular views. Staff was friendly.

Stayed in July 2025

Nothing

I wasn’t expecting much, but the location was convenient for our itinerary. However we were pleasantly surprised, checking in staff were friendly and the rook was nice. The views from some of the rooms were amazing though we were located flat the back of the site. The Roman was clean and tidy with adequate facilities, a little dated but they worked fine. The bar on site was a real surprise, the staff were welcoming and there was a great lively feel to the place. We are there and the food was good, the view was to die for ! This is a great place and the location is perfect if you’re travelling in the Icefield parkway.

Stayed in July 2025

The room is a little aged, can do with a bit of facelift

It has a resort feel

Stayed in July 2025

Perfect for a stop off between Banff and Jasper.

Stayed in July 2025

Nothing

It was the only hotel in the area that suited for us. It was quaint and the staff at the bar were excellent. We cooked our own steak.

Stayed in June 2025

Just be aware that although dining options are available, food and drinks are on the pricey side (as you would expect from such a remote place). If you want to self-cater, the convenience store is expensive and has limited fresh produce. BYO if you can. Due to insurance regulations, the rooms don’t have cooking facilities.

The Crossing was the perfect place for a midpoint stay-over during our two day trip from Jasper to Lake Louise, then Canmore/Banff. This allowed us to stop at waterfalls and hikes and take our time to experience the Icefield Parkway. Our room was basic, but clean and comfortable. We enjoyed the gorgeous views and our pub/grill experience.

Stayed in June 2025

After reading reviews of the dining options available, we decided not to eat there. What a missed opportunity for a fantastic restaurant. The gift shop was incredibly overpriced so whilst the rooms were good, the amenities were sub-par.

Convenient location for travelling to the Columbia skywalk and the Icefields Parkway. The rooms were comfortable and quaint.

Stayed in June 2025

Services prices (food, gas, etc) are about triple what you’d pay in Banff or Jasper. And quality is lower. The staff are uninterested in guest comfort and more interested in efficiency of moving people in and out.

Location is everything here. It is 1.5 hours from Banff and 1.5 hours from Jasper, so you are in the middle of nowhere in the best way. There are good services: restaurant, pub, cafe, store, laundry, gas. The services are very overpriced (which the location does mostly warrant). The Wi-Fi was very strong impressively.

Stayed in July 2025

The decor was very dated

The views

Stayed in July 2025

Tired facilities in desperate need of an update

Great location

Stayed in July 2025

I hesitated to book after reading other reviews and yes, it's a bit pricey for a motel, yes the rooms are a bit tired, yes the shop is expensive but how often do you get to stay in the middle of an icefield?! The view was fabulous, the staff were delightful and very helpful, the food was hearty and tasty with a good selection and the shop was well stocked and convenient. If it was a posher hotel you would pay double for the location! We enjoyed our stay and appreciated the unique setting.

Stayed in July 2025

Quite pricey. Also they didn’t clean the room at all during our 2 night stay.

Great and unique location, convenient if you want to visit all 3 parks in the Canadian Rockies (Banff, Jasper, and Yoho). The setting itself is also amazing, with great views of the surrounding mountains. All the facilities are there (fuel, food, bar) and the rooms are nice and comfortable. Wifi works great.

Stayed in July 2025

Noisy neighbors.

Well located.

Stayed in July 2025

It’s old and needs major renovations

The surrounding mountain were amazing

Stayed in July 2025

Bigger bed for a couple

Great service for meals

Stayed in June 2025

Very expensive store/ restaurant.

Very few places to stay in this area. Thankfully this one is there!

Stayed in June 2025

The bed was lumpy and somewhat uncomfortable.

The location and the grounds are great. The staff were nice and the facilities were good

Stayed in June 2025

Shower and hot water need update

Setting , geographic location

Stayed in June 2025