Reviews of The Langham Sydney 5 stars
89-119 Kent Street, Sydney CBD, 2000 Sydney, Australia
#8 of 344 hotels in Sydney
Guests' ChoiceReview score
Based on 796 hotel reviews
9.2Score breakdown
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Cleanliness
9.6
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Comfort
9.6
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Location
9.4
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Facilities
9.4
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Staff
9.4
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Value for money
8.6
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Free WiFi
9.2
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Reviewed: 25 July 2025
Barber
Australia8 reviews9.0“wish I could have stayed longer to enjoy this magnificent hotel”- • Business trip
- • Solo traveller
- • Deluxe King with City View
- • Stayed 2 nights
it seemed there was an expectation to tip, this made me uncomfortable
wonderful staff, extremely comfortable bed. loved the pool, loved the spa, incredible massage therapist
Stayed in July 2025
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Reviewed: 21 July 2025
Stewart
Australia1 review10Exceptional- • Couple
- • Superior City King
- • Stayed 1 night
- • Submitted via mobile
Location and facilities
Stayed in July 2025
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Reviewed: 11 July 2025
Becky
Ireland4 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Deluxe King with City View
- • Stayed 3 nights
- • Submitted via mobile
The food was mediocre the Breakfast was nice however everything was cooked in the same oil as fish including all of the hot breakfast and the chips which made it extremely difficult for our party to eat at the hotel as several people were allergic to fish
Everything from the location to the cleanliness to the fact that they allow dogs !the decor of the hotelis amazing and best of all was The signature pink cocktail which was absolutely outstanding and the staff were so so friendly and helpful when one of our party needed a doctor the hotel found one and arranged an appointment and was so nice about it!
Stayed in April 2025
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Reviewed: 3 July 2025
Jo
Australia5 reviews10“It was an overnight .. after a long trip back to Australia.. and was a lovely room to sleep in”- • Leisure trip
- • People with friends
- • Deluxe Double Room with City View
- • Stayed 1 night
- • Submitted via mobile
I didn’t like the way I had to use a QR code for everything from in room dining to information about facilities in the hotel
It is a gorgeous property , beautifully appointed , very comfortable.
Stayed in July 2025
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Reviewed: 30 June 2025
Andrew
Australia9 reviews1 helpful vote8.0“High quality but let down by details. Not quite worth what they charge.”- • Leisure trip
- • Couple
- • Deluxe King with City View
- • Stayed 2 nights
- • Submitted via mobile
Unclean coffee table in room. Insufficient tea and coffee supplies. Very expensive breakfast buffet. Staff seemed under-trained.
Large room. Classic styling. Large bathroom.
Stayed in June 2025
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Reviewed: 29 June 2025
Guerin
Australia1 review10“A relaxing and pampered staycation in our beautiful city and and an escape from our work commitments. Was perfect.”- • Leisure trip
- • Family with young children
- • Premier Harbour Terrace
- • Stayed 1 night
- • Submitted via mobile
Elegant and great service and very quiet. We were very comfortable and well attended to.
Stayed in June 2025
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Reviewed: 27 June 2025
Angela
Australia6 reviews2 helpful votes10“Loved the experience and will definitely book again.”- • Leisure trip
- • Couple
- • Deluxe King with City View
- • Stayed 1 night
Location involves a fair amount of walking to visit key attractions
Generous room size. High quality buffet breakfast.
Stayed in June 2025
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Reviewed: 25 June 2025
Peta
Australia10 reviews10“Our first choice when staying in Sydney”- • Leisure trip
- • Family with young children
- • Junior Suite Harbour
- • Stayed 5 nights
- • Submitted via mobile
Nothing
Amazing service, facilities and a fantastic location, we love staying here when in Sydney. The spa is also incredible.
Stayed in June 2025
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Reviewed: 23 June 2025
Spanner
Australia2 reviews8.0Very good- • Leisure trip
- • Couple
- • Premier Harbour Terrace
- • Stayed 2 nights
- • Submitted via mobile
Dangerous getting into shower, bath is very high, I am six foot and it was difficult stepping into shower. my much shorter wife had to be assisted every time . No hand rails to assist
Stayed in April 2025
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Reviewed: 20 June 2025
Vesna
Australia15 reviews1 helpful vote9.0Superb- • Leisure trip
- • Couple
- • Deluxe King with City View
- • Stayed 1 night
- • Submitted via mobile
Beautiful hotel with great facilities and attentive staff
Stayed in June 2025
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Reviewed: 15 June 2025
Melanie
Australia13 reviews10“Perfect stay”- • Leisure trip
- • Couple
- • Junior Suite City
- • Stayed 2 nights
- • Submitted via mobile
So luxe and well appointed. All staff were friendly and professional.
Stayed in June 2025
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Reviewed: 14 June 2025
Sasha
Australia43 reviews3 helpful votes10“Beautiful & memorable stay”- • Leisure trip
- • Family with young children
- • Deluxe King Room with Harbour View
- • Stayed 1 night
- • Submitted via mobile
Nothing. They did forget our dessert for in-room dining but before I could even raise it, they realised the mistake and brought it to us.
The service was exceptional and the room beautiful. Everything was very clean and the bed was so comfortable. We loved the attention to detail - they provided cute little bathrobes and slippers for our two young kids & a colouring book. It made them feel included. We also loved the location - it was a quiet street but still within walking distance of the busy sights. We had the best night and my daughter cannot stop raving about how much fun she had. A beautiful, stress-free & memorable night.
Stayed in June 2025
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Reviewed: 8 June 2025
Clem
Australia2 reviews10“Overall a wonderful luxury hotel. Great if you are looking for a weekend getaway.”- • Leisure trip
- • People with friends
- • Deluxe King Room with Harbour View
- • Stayed 2 nights
- • Submitted via mobile
The location is a bit out of the way of convenience stores and restaurants/ Cafe The beds are hard and the pillows are flat.
The staff where every accomodating and gave exceptional service.
Stayed in June 2025
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Reviewed: 6 June 2025
Rick
Australia8 reviews10Exceptional- • Leisure trip
- • Couple
- • Junior Suite Harbour
- • Stayed 2 nights
- • Submitted via mobile
Pool was chilly
Fantastic
Stayed in June 2025
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Reviewed: 2 June 2025
Dale
Australia1 review10Exceptional- • Leisure trip
- • Couple
- • Premier Harbour Terrace
- • Stayed 1 night
- • Submitted via mobile
The staff were amazing and went above and beyond
Stayed in June 2025
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Reviewed: 26 May 2025
Clemantina
Australia12 reviews1 helpful vote8.0Very good- • Leisure trip
- • Couple
- • Deluxe King with City View
- • Stayed 3 nights
Bed was a little too hard Food options in the hotel where too limited - the bar was fully booked one evening and room service was at least 1hr. It was raining and we would have had to walk in the rain to find dinner options. Also did not see high tea on the menu though - I thought the Langham had high tea!
The pool was wonderful and the location and service were exceptional. A bit on the expensive side but still lovely. Food in the bar was fabulous for lunch and dinner.
Stayed in May 2025
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Reviewed: 25 May 2025
Nigel
United Kingdom10 reviews10“Usual Langham Standard.”- • Leisure trip
- • Couple
- • Junior Suite Harbour
- • Stayed 4 nights
- • Submitted via mobile
Nothing.
Great room. Good view. Quiet. Friendly helpful staff.
Stayed in May 2025
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Reviewed: 22 May 2025
Courtney
Australia21 reviews1 helpful vote10“Everything was perfect, we cannot wait to stay again!”- • Leisure trip
- • Couple
- • Deluxe King with City View
- • Stayed 1 night
Everything was perfect, we cannot wait to stay again! The room was spacious; the bed was so comfortable we would like to purchase one for our home, the staff were kind, professional, attentive, friendly and efficient. It was spotlessly clean, the breakfast was lovely and the amenities were beautiful.
Stayed in May 2025
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Reviewed: 19 May 2025
Edit
Australia13 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Deluxe King with City View
- • Stayed 1 night
- • Submitted via mobile
Everything. The whole package was brilliant.
Very much so
Stayed in May 2025
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Reviewed: 15 May 2025
Susanna
Sweden4 reviews1 helpful vote10“Lovely hotel, beautiful building, quiet and charming street, staff was so professional and welcoming, amazing rooms, sle”- • Leisure trip
- • Family with young children
- • Deluxe King with City View
- • Stayed 3 nights
- • Submitted via mobile
Amazing- everything was perfect
Stayed in May 2025
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Reviewed: 14 May 2025
Darleen
Australia1 review10“The Langham is a beautiful hotel with amazing service.”- • Leisure trip
- • Family with young children
- • Deluxe King with City View
- • Stayed 1 night
The hotel is very accommodating for children. The kind and sweet gestures for example. Easter tray on arrival, merchandise (bag) the child size robes and slippers. Although there was a lot of items that shouldn't be out for 2 year olds. Heavy ceramic ornaments and fancy books that could easily be broken by my 2 year old. Thats about it really.
We enjoyed every aspect of our stay. From arrival to departure. Staff are very kind, friendly and helpful. The hotel is super clean. Rooms are beautifully designed and spacious. Service 10/10. Breakfast was yummy and great inclusions.
Stayed in April 2025
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Reviewed: 13 May 2025
Keshvi
United Kingdom1 review9.0“Lovely boutique stay in great location”- • Leisure trip
- • Couple
- • Deluxe King with City View
- • Stayed 6 nights
- • Submitted via mobile
Lovely staff, great personalised experience and recommendations from the concierge. We stayed for our honeymoon and it was really special
Stayed in May 2025
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Reviewed: 12 May 2025
Kathleen
Australia47 reviews2 helpful votes8.0“The staff were great and if the restaurant had a better menu , we would probably go back.”- • Leisure trip
- • Couple
- • Deluxe Double Room with City View
- • Stayed 1 night
- • Submitted via mobile
The restaurant should have a better menu
The location was good
Stayed in April 2025
-
Reviewed: 11 May 2025
Brendan
Australia2 reviews10“Pure opulence and very relaxing.”- • Leisure trip
- • Couple
- • Deluxe King with City View
- • Stayed 1 night
- • Submitted via mobile
Not much!
Presentation, service was great, the cocktails were amazing.
Stayed in April 2025
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