Reviews of Towers Rotana - Dubai 4 stars
Sheikh Zayed Road, Trade Centre, 30430 Dubai, United Arab Emirates
#253 of 618 hotels in Dubai
Guests' ChoiceReview score
Based on 1357 hotel reviews
8.5Score breakdown
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Cleanliness
8.8
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Comfort
8.9
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Location
9.3
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Facilities
8.6
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Staff
9.1
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Value for money
8.3
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Free WiFi
8.6
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Reviewed: 19 July 2025
Nyanteh
Ghana1 review9.0Superb- • Leisure trip
- • Family with young children
- • Guest Room - King Bed
- • Stayed 7 nights
- • Submitted via mobile
Limited food at the restaurant
Reception was excellent. Staff very professional
Stayed in July 2025
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Reviewed: 18 July 2025
Ravi
United Kingdom1 review8.0Very good- • Leisure trip
- • Family with young children
- • Adjoining Family Room
- • Stayed 2 nights
- • Submitted via mobile
Could have more lights in the room and A/C wasn't as expected
Staff were very friendly
Stayed in July 2025
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Reviewed: 17 July 2025
Felipe
Netherlands80 reviews8 helpful votes9.0“Awesome”- • Leisure trip
- • Solo traveller
- • Guest Room - King Bed
- • Stayed 3 nights
- • Submitted via mobile
Area around swimming pool wasn’t always tidy, specially end of afternoon.
Amazing breakfast, kind staff, beautiful new room, spacious, fine finishes.
Stayed in July 2025
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Reviewed: 15 July 2025
Ismael
Jordan19 reviews1 helpful vote10“Outstanding Service and Hospitality – Highly Recommended!”- • Business trip
- • Solo traveller
- • Family Premium King Bed
- • Stayed 1 night
The Staff: Rubie made my checkout incredibly smooth and fast—she immediately acted when she realized I was short on time to catch my flight. Her efficiency truly saved the day. Ahmed was outstanding. Although my room wasn't ready right away at check-in, he handled the situation professionally, ensured I was comfortable, and even granted me a late checkout the next day, which made my stay so much more enjoyable. Malika gave me a warm and welcoming reception when I first arrived—exactly what you hope for after a long trip. Shahid deserves special mention as well. Always smiling and courteous, he recognized me from a previous visit and quickly arranged a taxi when I was checking out, knowing I was running late.
Stayed in July 2025
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Reviewed: 12 July 2025
Chaudhry
United Kingdom40 reviews1 helpful vote9.0“Overall a pleasant stay.”- • Leisure trip
- • Solo traveller
- • Window-Seat View Room - King Bed
- • Stayed 1 night
- • Submitted via mobile
There was some construction sort of work going on in and around the hotel during my visit. Over the couple of days I stayed, I started to hear noises like hammering in the mornings, which was a bit disruptive. Also, my room had a Jumeirah view, but I would have preferred a Sheikh Zayed Road view, as there wasn’t much to see from my side.
The hotel has a great location—close to the metro, with plenty of restaurants and shops nearby. It’s also conveniently located not too far from the airport, making it easy to reach by taxi. Most of the staff were friendly and helpful, contributing to a pleasant overall experience. The required facilities were available and reasonably maintained, meeting the basic expectations for a comfortable stay.
Stayed in July 2025
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Reviewed: 8 July 2025
Reda
Morocco28 reviews4 helpful votes9.0Superb- • Business trip
- • Solo traveller
- • Window-Seat View Room - King Bed
- • Stayed 3 nights
- • Submitted via mobile
The hotel was near all my business meetings & also near very good restaurants. Metro station is nearby & easy to get taxis. The staff were super helpful & breakfast is very good. I want to thank Christine & Mohammed at the front desk & Lukman at Conciergerie :) will definitely come back :)
Stayed in July 2025
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Reviewed: 4 July 2025
Presin
India6 reviews9.0Superb- • Leisure trip
- • Group
- • Guest Room with Lounge Access - King Bed
- • Stayed 1 night
- • Submitted via mobile
The Air condition in the room was not at all good. The inner temp in room is always 22 even the ac is in 16 or 12. At hot summer not able to sleep due to this.
Service and location
Stayed in July 2025
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Reviewed: 3 July 2025
Reysie
United Arab Emirates21 reviews8.0“Amazing stay”- • Leisure trip
- • Couple
- • Guest Room - King Bed
- • Stayed 1 night
- • Submitted via mobile
Nothing I can say
Accessible to everything
Stayed in June 2025
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Reviewed: 2 July 2025
Aysha
United Arab Emirates8 reviews8.0“Recommend”- • Leisure trip
- • Solo traveller
- • Newly Designed Guest Room - King Bed
- • Stayed 2 nights
- • Submitted via mobile
They didn't tell us there was maintenance work going on which made us feel uncomfortable, but overall the staff were friendly
Staff are friendly and the hotel is clean with perfect location
Stayed in July 2025
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Reviewed: 2 July 2025
Huei
Singapore50 reviews2 helpful votes10“Great value, customer service and amenities.”- • Leisure trip
- • Solo traveller
- • Guest Room - King Bed
- • Stayed 1 night
- • Submitted via mobile
Hot weather.
Location near metro.
Stayed in July 2025
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Reviewed: 2 July 2025
Shahzad
United Arab Emirates16 reviews1 helpful vote8.0“Great Location”- • Leisure trip
- • Couple
- • Guest Room - King Bed
- • Stayed 2 nights
- • Submitted via mobile
Check in out timing issue, Prices
Great location, Breakfast is okey, Near to Dubai Mall and Burj Khalifa, Jumeirah Beach, Metro Access,
Stayed in June 2025
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Reviewed: 2 July 2025
Abo
Syria5 reviews10Exceptional- • Business trip
- • Family with young children
- • Guest Room - King Bed
- • Stayed 1 night
- • Submitted via mobile
I tried to find something I don't like, but honestly, everything is good. If only the pool was bigger. The pool is small and there is a wide area.
Everything is wonderful and the most beautiful thing is the staff, it is truly wonderful
Stayed in July 2025
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Reviewed: 30 June 2025
Fruzsina
Hungary4 reviews10“We will definitely be back!”- • Leisure trip
- • Couple
- • Window-Seat View Room - King Bed
- • Stayed 7 nights
It is very close to the metro and the Museum of the Future. They did everything to make us feel comfortable. The rooms are spacious and clean. The view from the windows is great. Everyone took great care to make us feel comfortable. We also spent my husband's birthday there but we didn't use the hotel for that. They were so considerate that they surprised my husband with a cake. We will definitely be back!
Stayed in June 2025
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Reviewed: 21 June 2025
Marwan
South Africa7 reviews10Exceptional- • Business trip
- • Solo traveller
- • Guest Room with Lounge Access - King Bed
- • Stayed 5 nights
- • Submitted via mobile
Everything was really good
Stayed in June 2025
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Reviewed: 19 June 2025
Dobbin
Isle of Man3 reviews10Exceptional- • Business trip
- • Solo traveller
- • One Bedroom Suite with Lounge Access
- • Stayed 6 nights
- • Submitted via mobile
Lovely hotel with several on site restaurants and Longs Bar in basement. Really good as we were working so after returning tired you didn't need to worry about going out
Stayed in June 2025
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Reviewed: 18 June 2025
Aslam
United Kingdom14 reviews2 helpful votes9.0“Great hotel and staff who always greet you with a smile and always happy to help”- • Leisure trip
- • Couple
- • Guest Room with Lounge Access - King Bed
- • Stayed 4 nights
Bathroom bit small but not that bad
Good Breakfast, very nice smiling service.
Stayed in June 2025
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Reviewed: 15 June 2025
Ahmed
Saudi Arabia31 reviews5 helpful votes8.0“Good with noise”- • Leisure trip
- • People with friends
- • Adjoining Three-Bedroom Suite
- • Stayed 3 nights
- • Submitted via mobile
construction inside hotel start 8am till late. banging and drilling
nice rooms clean neat. staff doing thier best.
Stayed in June 2025
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Reviewed: 14 June 2025
Barrak
Kuwait2 reviews8.0“good hotel”- • Leisure trip
- • Group
- • Window-Seat View Room - King Bed
- • Stayed 4 nights
- • Submitted via mobile
i wish the hotel room be bigger
the location of the hotel , the facilities that he offer
Stayed in June 2025
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Reviewed: 9 June 2025
Marcin
Kuwait1 review8.0“Special regards to Aleksandra thanks for quick and professional check in service”- • Leisure trip
- • Solo traveller
- • Guest Room - King Bed
- • Stayed 1 night
- • Submitted via mobile
Breakfast was really bad
The most professional was reception check in
Stayed in June 2025
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Reviewed: 8 June 2025
Ellenara
United Arab Emirates4 reviews1 helpful vote10“Great value for money!”- • Leisure trip
- • Solo traveller
- • Newly Designed Guest Room - Twin Beds
- • Stayed 1 night
None
I arrived early and the hotel staff who assisted with check was kind enough to let me check in early. The location is very convenient, a walking distance to metro station and city attractions such as Dubai mall and Museum of the Future. There is a bar at the basement so if you fancy grabbing a drink or more you can make your way down. A well maintained clean room which is one of the things I liked. I would certainly consider staying at the hotel for future stays.
Stayed in April 2025
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Reviewed: 7 June 2025
Omnia
United States3 reviews10“Amazing comfortable”- • Leisure trip
- • Couple
- • Window-Seat View Room - King Bed
- • Stayed 1 night
- • Submitted via mobile
The bathroom little bit not clean but it’s okay may next time be better I didn’t complain in the room because it’s firs time
Every thing in rotana tower is amazing my favorite hotel in Dubai am always go for fun and weekend
Stayed in June 2025
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Reviewed: 7 June 2025
Yassin
Kuwait15 reviews10Exceptional- • Leisure trip
- • Solo traveller
- • Guest Room - King Bed
- • Stayed 2 nights
- • Submitted via mobile
The rooms is not sound proofed
The staff is very helpful especially the resptionist whose name is hassan
Stayed in June 2025
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Reviewed: 6 June 2025
Dreamer
Oman41 reviews20 helpful votes7.0“Good, but...”- • Leisure trip
- • Couple
- • Guest Room - King Bed
- • Stayed 4 nights
- • Submitted via mobile
They were fixing something without earlier notice, so it was really noisy. The swimming pool is small and does not look like a 5 star pool.
The location is perfect in Sheikh Zaid Road. The staff are nice, my special thanks to Mr. Hassan at reception desk for his kindness and help.
Stayed in June 2025
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Reviewed: 5 June 2025
Irfat
United Arab Emirates2 reviews10Exceptional- • Leisure trip
- • Solo traveller
- • Guest Room - King Bed
- • Stayed 1 night
- • Submitted via mobile
More comfortable window seat
Window seat
Stayed in June 2025
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