About this property

Comfortable Accommodations: Rooms feature air-conditioning, private bathrooms, iPads, hairdryers, ground-floor units, refrigerators, work desks, free toiletries, showers, TVs, and wardrobes. Guests appreciate the room comfort, cleanliness, and attentive staff. Modern Dining: The modern restaurant serves American cuisine for lunch and dinner. A buffet breakfast is available each morning. Convenient Facilities: The hotel offers a restaurant, free WiFi, private check-in and check-out, lounge, fitness room, elevator, 24-hour front desk, business area, full-day security, and express check-in and check-out services. Prime Location: Located in San Francisco city center, Union Square is a 4-minute walk away, Moscone Center 2625 feet nearby, and San Francisco City Hall a 16-minute walk. San Francisco International Airport is 12 mi from the property. Nearby attractions include Oracle Park, Coit Tower, and the Golden Gate Bridge.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

CitizenM
Hotel chain/brand
CitizenM

Property highlights

    • Located in the heart of San Francisco, this hotel has an excellent location score of 9.3

    • Breakfast Info

    • Buffet


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
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Sustainability

This property has 2 third-party sustainability certifications.
  • BREEAM
    BREEAM
  • LEED
    LEED

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Jeannine
    United States United States
    Great atmosphere. Wonderfully creative with space.
  • Kateryna
    United States United States
    Everything felt clean, modern, and well-maintained — very European style. Loved the cozy design, amazing lobby and bar, and the breakfast was absolutely delicious. So far, the best hotel I’ve stayed at in the U.S.!
  • Olha
    Ukraine Ukraine
    I had a great experience at the hotel. The staff was friendly, and the room had everything you could need. My favorite part was the big bed near the window with a great view. The location was also excellent—close to shops, bus stops, and restaurants.
  • Canan
    United States United States
    everything is simple and convenient, very weil decorated. Location is excellent.
  • Wanillaaz
    Thailand Thailand
    A tablet that controls the room is really cool. The location is easy to get around the city by public transportations. Walkable to the cable car stop. Security guards at the hotel entrance day & night, felt pretty safe.
  • Francoise
    United States United States
    This hotel is in a perfect location, cute and super friendly!
  • Ljubica
    Brazil Brazil
    Very colorful and unique. Modern and contemporary. Good location and nice staff. Good coffee and bar.
  • Lizbeth
    United States United States
    Great location, super easy to get to from airport and great for using public transit.
  • Kevin
    United States United States
    The lobby is super comfortable with a plethora of options to post up at while you relax, work, etc. The dining area is also spacious; It’s not in the greatest area but it could certainly be worse. a block can make the world of a difference in...
  • Alain
    Switzerland Switzerland
    Nicely designed, streamlined hotel. Nice lounge, bar and rooftop area

Hotel area info

Restaurants

1 Restaurant On Site
  • canteenM
    • Cuisine
      American
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Modern

Amenities of citizenM San Francisco Union Square

Great facilities! Review score, 9.2

Most popular amenities

  • Free Wifi
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • 24-hour front desk
  • Elevator
  • Heating

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

Kitchen

  • Refrigerator

Room Amenities

  • Socket near the bed
  • Clothes rack

Living Area

  • Desk

Media & Technology

  • iPad
  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Wine/Champagne
    Additional charge

Internet
Wifi is available in all areas and is free of charge.

Parking
No parking available.

Services

  • Shared lounge/TV area
  • Private check-in/out
  • Express check-in/out
  • Ironing service
  • Business center
  • 24-hour front desk

Front Desk Services

  • Invoice provided

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Elevator
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron

Accessibility

  • Wheelchair accessible
  • Upper floors accessible by elevator
  • Entire unit located on ground floor

Spa

  • Fitness

Languages Spoken

  • English

House rules

citizenM San Francisco Union Square takes special requests – add in the next step!
Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 11 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 10 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardJCBDiscover Cash is not accepted

The fine print

Must-know information for guests at this property

Please note that only service animals are allowed. Guests need to inform about the service animal before arrival.

When booking 10 rooms or more, different policies and additional supplements may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about citizenM San Francisco Union Square