About this property

Hyatt Place San Juan is located in the Convention District and offers a swimming pool with area for kids, a terrace and free WiFi throughout. Condado Lagoon, as well as Old San Juan, are less than 5 minutes’ drive away. Every room includes a flat-screen TV and a coffee machine. Certain rooms also include a seating area to relax in after a busy day. There is a 24-hour front desk at the property and a business center. Fort San Felipe del Morro is 3.2 mi from Hyatt Place San Juan - City Center, while San Juan Central Park is 5 minutes’ drive away. The nearest airport is Luis Munoz Marin International Airport, 8.1 mi from Hyatt Place San Juan - City Center.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Hyatt Place
Hotel chain/brand
Hyatt Place

Property highlights

    • Top Location: Highly rated by recent guests (9.3)

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

    • Breakfast Info

    • Buffet

    • Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 queen bed
1 king bed
1 queen bed
1 sofa bed
and
2 queen beds
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
1 sofa bed
and
2 queen beds
1 sofa bed
and
2 queen beds
1 king bed
and
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Dixon
    United States United States
    I stayed for 4 days with my 2 sons. The property is update and very nice. The lobby is very modern and clean. I don’t like the rugs in the hallways where the rooms are. It smelled musty.
  • Bx
    United States United States
    I liked the buffet-style breakfast, very family-oriented feeling. The entrance is very inviting, The pool area love it, great combination for adult and kids
  • Hiram
    Puerto Rico Puerto Rico
    The property is beautiful, modern, and very well kept. The rooms are comfortable and clean, and the overall vibe is relaxed yet professional. I loved how convenient the location is everything is close by, making it easy to get around San Juan. The...
  • Andrew
    United States United States
    My kids and I had an absolute blast. Location is excellent The pool was warm at night The variety at the breakfast buffet, delicious!!!
  • Gysselle
    Puerto Rico Puerto Rico
    Enjoyed the spacious room and also all hotel amenities
  • Marvin
    United States United States
    My kids loved the pool. I loved the cleanliness and the location
  • Aixa
    United States United States
    Great location. Very attentive staff. Clean. Good pool.
  • Ricky
    United States United States
    Perfect location! The pool es perfect for the kids!
  • Tamika
    United States United States
    The location was amazing close.tp everything, walking to T-mobile, the hotel shuttle will take you to the beach and Old San Juan and T-mobile the Ubers to certain locations are in-expensiive, just an amazing location!
  • Laila
    United States United States
    The beds were comfortable. AC was decent (lowest setting it would go is 67°). Pool and children's swim area was fun.

Hotel area info

Restaurants

1 Restaurant On Site
  • The Placery
    • Cuisine
      American
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambience
      Family-friendly

Amenities of Hyatt Place San Juan

Great facilities! Review score, 9

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Private Parking
  • Non-smoking rooms
  • Restaurant
  • Family rooms
  • Facilities for disabled guests
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private bathroom
  • Free toiletries
  • Hairdryer

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Picnic area
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden

Kitchen

  • Refrigerator

Room Amenities

  • Sofa bed
  • Clothes rack

Pets
Pets are allowed on request. Charges may apply.

Activities

  • Water park

Living Area

  • Sitting area
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
  • Snack bar
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Private parking is available on site (reservation is not needed) and costs $18 per day.

  • Accessible parking

Front Desk Services

  • ATM on site
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Outdoor play equipment for kids

Cleaning Services

  • Daily housekeeping
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe

General

  • Shuttle service
  • Convenience store on site
  • Shared lounge/TV area
  • Hypoallergenic
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Laptop safe
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Wheelchair accessible
  • Upper floors accessible by elevator

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Waterslide
  • Pool bar
  • Beach chairs/Loungers

Spa

  • Kids' pool
  • Fitness
  • Beach umbrellas
  • Beach chairs/Loungers
  • Waterslide
  • Fitness center

Languages Spoken

  • English
  • Spanish

House rules

Hyatt Place San Juan takes special requests – add in the next step!
Check-in
From 4:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of $25 is required on arrival. This deposit is fully refundable upon check-out as long as there's been no damage to the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBDiscoverCash

The fine print

Must-know information for guests at this property

Pets are allowed for the fee of USD 100 for up to 6 nights, and additional USD 100 for up to 30 nights

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A security deposit of USD 25.0 is required upon arrival for incidental charges. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.

FAQs about Hyatt Place San Juan