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About this property

Located just 4 blocks from Playa del Carmen Beach, this hotel offers an outdoor pool, free WiFi in public areas as well as free public parking. Each air-conditioned room has a private balcony. Hotel Nautilus is located in the heart of Playa del Carmen, only 3 blocks away from the shops and restaurants of 5th Avenue. Playa del Carmen Bus Station is also 3 blocks away. Each bright, functional room at the Nautilus offers a TV and a safe. It has a private bathroom with a bath or shower. Staff at the hotel’s 24-hour reception can provide information about the surrounding area. Xcaret Eco Park is a 15-minute drive away, while Cancun International Airport is 45 minutes away. The hotel offers parking space, only 7 spots subjected to availability due to its limited capacity. The city streets have parking yards in most of the roads near the hotel and does are free from 10 pm to 10 am.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Located in the heart of Playa del Carmen, this hotel has an excellent location score of 9.4


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Availability

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Room Type
Number of guests
 
1 full bed
2 full beds
3 full beds
1 king bed
1 king bed
and
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Min
    United States United States
    Super convenient location, affordable, very comfortable bed, clean facilities, great hot running water, great AC, giant TV with Netflix.
  • Antonio
    United States United States
    Perfect location close to beach, close to bars and close to walmart and one block away from park where you can find cool souvenirs made by local handcrafters, I have stayed here more than three times and found it to be a great option
  • Sam
    United Kingdom United Kingdom
    A great hotel in the middle of the town. Despite being very central, it's reasonably quiet (though we did have some individuals making some noise, but this can't be blamed on the hotel). The room was huge, with a big double bed, kitchen area and...
  • Irina
    United States United States
    the location is awesome - some blocks to the main streats, but of of noise
  • Shuo
    China China
    Super friendly and helpful receptionist. He helped me to print out some documents.
  • Christian
    Germany Germany
    There was the carnival party on the plaza right next to the hotel, so it was very loud but that's not the hotels fault. our room was facing towards the pool so it was okay inside. At least the roads around the hotel were closed for cars. Apart...
  • Essi
    Finland Finland
    Cosy, clean, large room. Almost luxury bathroom compared to other hotels of the same price. The balcony was nice! In the morning, coffee was served at the reception for free (although I only noticed it on the last morning because it was not...
  • Marcela
    Slovakia Slovakia
    Quiet place close to the center. Basic, but clean and comfortable room. Coffee and tee at the reception.
  • Senem
    Germany Germany
    The location is perfect. so close yhe beach and city center. the receptionists who work mornings are so kind and friendly... when we ask something about th city, they always answered our questions patiently. I can't say the same the resepsionist...
  • Virginia
    Canada Canada
    Great place to relax. The front desk staff were extraordinary and looked after my every need, including directions for food, etc. I would definitely recommend this hotel. And the bed was decent.

Hotel area info

Amenities of Hotel Nautilus

Great facilities! Review score, 8.4

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Parking
  • Non-smoking rooms
  • Terrace
  • Air conditioning
  • Daily housekeeping

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower

Outdoors

  • Outdoor furniture
  • Terrace

Room Amenities

  • Socket near the bed

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • TV

Internet
Wifi is available in all areas and is free of charge.

Parking
Public parking is available at a location nearby (reservation is not needed) and costs MXN 10 per hour.

  • Street parking

Services

  • Daily housekeeping
  • Baggage storage
  • Tour desk

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Safe

General

  • Air conditioning
  • Smoke-free property
  • Tile/Marble floor
  • Non-smoking rooms

Accessibility

  • Upper floors accessible by stairs only

Outdoor swimming pool
Free!

  • Open all year
  • Shallow end
  • Beach chairs/Loungers

Spa

  • Beach chairs/Loungers

Languages Spoken

  • English
  • Spanish

House rules

Hotel Nautilus takes special requests – add in the next step!
Check-in
From 3:00 PM to 9:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 11:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of MXN 500 is required on arrival. That's about $26. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardCash

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Nautilus of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of MXN 500 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Hotel Nautilus