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About this property

Located in Cancún Hotel Zone within 2 minutes walking distance from Playa Tortugas beach and Ferry to Isla Mujeres as well as to a convinient store, pharmacy, watersport marina, restaurant and public transportation. Casa Tortugas Boutique Hotel is ideal for families and couples. Property has an outdoor infinity swimming pool, free WiFi, kitchen in all Suites. The property has a tour desk and luggage storage for guests. Property is only 1.2 mi from Coco Bongo night club At the hotel, each room is equipped with a Kitchen, private bathroom, living room flat-screen TV and air conditioning. Master rooms have water view. La Isla and Puerto Cancun Shopping Malls are 3.6 mi and 2.2 mi away from Casa Tortugas The nearest airport is Cancun Airport, 17 mi from the hotel - only 35 min away.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (8.7)

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 full beds
Bedroom 1
1 queen bed
Bedroom 2
2 full beds
1 king bed
2 full beds
1 king bed
1 king bed
Bedroom 1
2 full beds
Bedroom 2
2 full beds
1 king bed
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Hecham
    United Kingdom United Kingdom
    The view of the Laguna is just wonderful. The family room is spacious and spotless. Nice location close to anything needed
  • Atieh
    Turkey Turkey
    My partner and I had a wonderful five-night stay at Casa Tortugas. The location is fantastic—just a 3-minute walk from the ferry to Isla Mujeres, yet peaceful and quiet. We loved the beautiful infinity pool with an ocean view and how clean...
  • Johann
    Germany Germany
    Lovely hotel which was our first stop on a two-week round trip. We arrived late as our flight was delayed, but check-in was no problem. Parking is also available for free right in front of the house. Everything was clean and the room was so much...
  • Victoria
    Estonia Estonia
    Safe, clean, the stuff is very hospitable! Any questions can be asked in a private what’s app chat.
  • Carla
    United States United States
    Beautiful atmosphere in hotel, art work, sculpture, friendly staff. Not on beach but very private infinity pool. Family operated huge studio apartment with king size bed. Roof top breakfast, not complimentary but very good❣️
  • Elizabeth
    United States United States
    This was a fabulous destination! Charming family owners who had remodeled an old building into an architectural gem! Small hotel, about 30 rooms, vey clean and wonderfully run unique charmer. The rooms were lovely and large. Very easy to get...
  • Lusine
    Singapore Singapore
    We had a great vacation at Casa Tortugas with a 9 month old baby. We were assigned the suit on the ground floor which allowed us to go in and out to the pool instead of taking the stairs. It was very convenient and peaceful for the baby. Felt like...
  • Catherine
    Spain Spain
    The hotel was very nice and cozy. The staff was also friendly, and it was easy to get in contact with them if we ever needed anything. The terrace and the pool area were beautiful, and I highly recommend this place if you want more of a low-key...
  • Alexander
    United States United States
    Great location, beautiful boutique hotel as far as public spaces are concerned. Very nice pool with serene view of the channel.
  • Matthew
    United States United States
    The room was nice and clean. The were utensils for the kitchen but very minimal. The pool was very nice and a great view, especially for the sunsets! There was also a water dispenser in the kitchen. Location was good, but you do need an Uber to...

Hotel area info

Amenities of Casa Tortugas Boutique Hotel - A Hidden Gem in Cancun Hotel Zone

Great facilities! Review score, 8.8

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Garden
  • Air conditioning

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

Outdoors

  • Outdoor furniture
  • Garden

Kitchen

  • Cleaning products
  • Toaster
  • Stovetop
  • Kitchenware
  • Electric kettle
  • Microwave
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Walking tours
    Additional charge
  • Snorkeling
    Additional chargeOff-site
  • Diving
    Additional charge
  • Fishing
    Additional charge
  • Golf course (within 2 miles)
    Additional charge

Living Area

  • Sofa
  • Sitting area
  • Desk

Media & Technology

  • Streaming service (like Netflix)
  • Flat-screen TV
  • TV

Internet
Wifi is available in all areas and is free of charge.

Parking
No parking available.

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out

Entertainment & Family Services

  • Strollers
  • Board games/Puzzles

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Key card access
  • Key access
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Laptop safe
  • Soundproof rooms
  • Fan
  • Family rooms
  • Ironing facilities
  • Airport shuttle
    Additional charge
  • Non-smoking rooms

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Infinity pool
  • Pool with view
  • Shallow end
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas

Spa

  • Kids' pool
  • Beach umbrellas
  • Beach chairs/Loungers

Languages Spoken

  • German
  • English
  • Spanish
  • French

House rules

Casa Tortugas Boutique Hotel - A Hidden Gem in Cancun Hotel Zone takes special requests – add in the next step!
Check-in
From 9:00 AM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 12:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of $200 is required. The property charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 4 rooms, different policies and additional fees may apply.
Accepted payment methods
VisaMastercardCash

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Casa Tortugas Boutique Hotel - A Hidden Gem in Cancun Hotel Zone of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Parking is subject to availability due to limited spaces.

This property is located in a residential area, and guests are asked to refrain from excessive noise.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

A damage deposit of $200 is required. The property charges this days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Casa Tortugas Boutique Hotel - A Hidden Gem in Cancun Hotel Zone