About this property

Hertford House offers contemporary, bespoke accommodations in a convenient location. Free WiFi is available throughout the hotel. The property features a bar and a restaurant. There are 28 Townhouse and Loft rooms which include light and airy interiors. Rooms also include Hypnos double sprung beds, Egyptian cotton bed linen and duck and goose down duvets which offer a luxurious experience. Each room comes with a flat-screen TV, tea and coffee making facilities and mineral water. The Loft rooms are set in the rooftop eaves of the building and include views across the historical county town. The hotel bar serves carefully selected wines, beers and cocktails. The restaurant offers an a la carte breakfast, featuring locally sourced produce where possible. Stansted and Luton Airports are just 30 - 40 minutes' drive away and Hertford East Railway Station is just 6 minutes' walk from Hertford House.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

  • Top Location: Highly rated by recent guests (9.0)

  • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Full English/Irish, Vegetarian, Vegan, Gluten-free

Loyal Customers

There are more repeat guests here than most other properties.


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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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Guests who stayed here loved

Deborah
United Kingdom United Kingdom
Room was large and had a very comfortable bed. We have stayed there before due to grandchildren being nearby. Parking at multistorey car park is near by and all staff were very welcoming, especially those at breakfast.
Vanessa
United States United States
The location was ideal. My favorite thing was the pub downstairs. The food was the best I’ve had on my month-long trip. I want to go back there just to eat. The staff in both hotel and bar were very welcoming.
Noel
Ireland Ireland
Beautiful boutique hotel. Very helpful and friendly staff:
Paul
United Kingdom United Kingdom
Great location, suitable for all our needs. Staff as usual were excellent, friendly and very helpful. We have stayed many times and have always found the place to be great.
Devika
United Kingdom United Kingdom
Incredibly kind staff, super helpful and welcoming (especially during the busy holiday period!) and the breakfast was included! I felt really looked after and would definitely stay again!
Colleen
United States United States
Front desk staff was exceptional. Breakfast was really lovely! We’d stay there again.
Lj
New Zealand New Zealand
Great location in the village and nice rooms. Great breakfast!
Hilary
United States United States
Breakfast was very good. Location good. Staff very nice and accommodating.
Erika
United Kingdom United Kingdom
The room was lovely the breakfast in the morning was delicious and the hotel is in a great location
Jim
United States United States
The breakfast was delicious, my bed was very comfortable and the room was very clean

Hotel area info

Restaurants

1 Restaurant On Site
Botanic
  • Cuisine
    British
  • Open for
    Breakfast • Lunch • Dinner
  • Ambience
    Modern
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free

House rules

Hertford House takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of £20 is required on arrival. That's about $26. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
£15 per stay
Crib upon request
Free
3 - 17 years
Extra bed upon request
£15 per stay

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may apply.
Cards accepted at this hotel
VisaMastercard Cash is not accepted

The fine print

Must-know information for guests at this property

Please note on Fridays, Saturdays and Bank Holiday Sundays our House Bar hosts DJs. Noise can be heard until about 02:30 in the guest rooms.

Parking is available at the Gascoyne Way multi-story car park. SG14 1DB.

At weekends and bank holidays, the hotel will place a pre-authorization of GBP 100 on the card used to book.This amount will be held for 7 days.

The hotel restaurant opens at 07:00 on weekdays and 08:00 on weekends.

Parking is available at the Gascoyne Way multi-story car park, SG14 1DB

At weekends and bank holidays, the hotel will place a pre-authorization of GBP 100 on the card used to book.This amount will be held for 7 days.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hertford House of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

This property might host on-site functions, so noise may be audible in some rooms.

This property is located in a busy area so guests might experience some noise.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of £20 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Hertford House