About this property

Set in Cartagena de Indias, a few steps from Bocagrande Beach, Hyatt Regency Cartagena offers accommodations with a restaurant, free private parking, an outdoor swimming pool and a bar. With free WiFi, this 4-star hotel offers a 24-hour front desk and room service. The property is 1.4 mi from Bolivar Park and 1.4 mi from Cartagena's Gold Museum. At the hotel, each room has a wardrobe. At Hyatt Regency Cartagena all rooms have a desk, a flat-screen TV and a private bathroom. Popular points of interest near Hyatt Regency Cartagena include Castillogrande Beach, Laguito Beach and Cartagena de Indias Convention Center. The nearest airport is Rafael Núñez International Airport, 4.3 mi from the hotel.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Hyatt Regency
Hotel chain/brand
Hyatt Regency

Property highlights

    • Top Location: Highly rated by recent guests (9.2)

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

    • Breakfast Info

    • Continental, American, Buffet

    • Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
2 full beds
1 king bed
2 full beds
1 king bed
2 full beds
1 king bed
2 full beds
1 king bed
2 full beds
Bedroom
1 king bed
Living room
1 sofa bed
Bedroom
1 king bed
Living room
1 sofa bed
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
2 full beds
and
1 king bed
1 king bed
1 king bed
2 full beds
2 full beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Rafael
    United States United States
    The hotel is excepcional and the staff are wonderful
  • Rhonda
    United States United States
    Exceptional hotel. Staff was incredibly helpful and kind, especially to our grandchildren. Club level facilities are top notch.
  • Harold
    United States United States
    Service was excellent from the moment we arrived to front desk Gabriela offered an upgrade that would give us every day snacks from 4 to 6 and a more private area that would be also great in service and quality of food and drinks. In general the...
  • Zady
    United States United States
    It was a nice hotel. Located strategically in bocagrande, has a mall right next to it and is very close to the historic center
  • Caleigh
    United States United States
    The staff made this trip absolutely incredible. This was the perfect way to unwind and relax all of their recommendations for amazing and I can’t emphasize enough how much I felt at home and relaxed while being taken care of by everyone at the Hyatt.
  • Brittanie
    United States United States
    The property was great. The location was central and easy to use Uber or walk to wherever we needed to go. Staff was accommodating and made our birthday event special!
  • Eduardo
    Aruba Aruba
    The staff at front desk was very helpful, Sergio assisted me with everything I needed during the stay, Mayra de Avila also called to the room and checked if everything was up to standard.
  • Haywood
    Saint Vincent & Grenadines Saint Vincent & Grenadines
    Amazing location, great staff and the service was awesome.
  • Flewellen
    United States United States
    Overall, my experience was amazing as usual. The staff is amazing and the door greeting staff and service crew are exceptional. Everyone e is very helpful and accommodating! All of your staff on the first floor greeting travelers coming and...
  • Gulnoza
    United States United States
    Nice hotel in Bocagrande, we loved the breakfast and the pool. Bay view room had stunning view

Hotel area info

Restaurants

3 Restaurants On Site
  • Amacagua Lounge & Grill
    • Cuisine
      International
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Modern
  • Kokau Restaurante y Bar
    • Cuisine
      Local • International
    • Open for
      Breakfast • Dinner • Cocktail hour
    • Ambience
      Family-friendly
    • Dietary options
      Vegetarian • Vegan • Gluten-free
  • Executive Lounge - Solo para habitaciones con acceso exclusivo (Club Rooms)
    • Cuisine
      International
    • Open for
      Breakfast • High tea
    • Ambience
      Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free

Amenities of Hyatt Regency Cartagena

Great facilities! Review score, 9.2

Most popular amenities

  • 3 swimming pools
  • Free Wifi
  • Free parking
  • Airport shuttle
  • Family rooms
  • 3 restaurants
  • Fitness center
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Free toiletries
  • Hairdryer

Bedroom

  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Outdoor furniture
  • Terrace

Kitchen

  • Refrigerator

Pets
Pets are allowed. Charges may apply.

Living Area

  • Desk

Media & Technology

  • Cable channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
Wifi is available in the rooms and is free of charge.

Parking
Free private parking is available on site (reservation is not possible).

  • Parking garage
  • Accessible parking

Front Desk Services

  • Invoice provided
  • Concierge
  • Baggage storage
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Laptop safe
  • Elevator
  • Fan
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service

Accessibility

  • Lowered sink
  • Toilet with grab rails
  • Wheelchair accessible

3 swimming pools

Pool 1 – outdoorFree!

  • Open all year
  • All ages welcome
  • Pool with view
  • Beach chairs/Loungers

Pool 2 – outdoorFree!

  • Open all year
  • Adults only
  • Infinity pool
  • Pool with view
  • Beach chairs/Loungers

Pool 3 – outdoor (kids)Free!

  • Open all year
  • Suitable for kids
  • Pool with view

Spa

  • Kids' pool
  • Locker rooms
  • Fitness
  • Massage chair
  • Full-body massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center

Languages Spoken

  • English
  • Spanish
  • Portuguese

House rules

Hyatt Regency Cartagena takes special requests – add in the next step!
Check-in
From 3:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubDiscoverCash

The fine print

Must-know information for guests at this property

As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodations plus breakfast). Permit must be shown upon arrival.

This tax is not automatically calculated in the total cost of the reservation.

Please note that children under 11 years of age stay for free. Children of 12 years of age or older must pay as an adult.

The property reserves the right to refuse admission of additional guests or companions that have not been previously registered during check in.

In order to complete the registration of under-age, a legal document as ID, Civil registration or Passport should be presented to prove the family bond.

Starting January 7th, one of our three swimming pools will be closed for renovation

License number: 46735

FAQs about Hyatt Regency Cartagena