About this property

The Ritz-Carlton, Toronto is located in the heart of Downtown Toronto, overlooking Lake Ontario and the stunning city skyline. A key location, the hotel is in close proximity to the Billy Bishop Toronto City Airport and iconic city highlights like CN Tower, Ripley's Aquarium, The Rogers Center, Scotiabank Arena, Hockey Hall of Fame, The Princess of Wales Theater and Roy Thompson Hall (the official venue host for Toronto International Film Festival - TIFF). Due to open by June 2025 is a brand-new venue with an outdoor capacity to host 50,000 guests called The Rogers Stadium, where popular artists are due to perform 'live' in concert. The property has three distinctive dining and bar outlets for guests and locals to enjoy. TOCA is a modern Italian dining destination, showcasing refined recipes and timeless flavors crafted by Chef Alessandro Panattoni, a native of Rome, Italy. This versatile venue provides distinctive experiences, such as Cheese & Wine Pairings with our Sommelier and an exclusive Chef’s Table Dining experience in a unique interactive setting. TOCA also offers a cozy Bistro section and a private dining room, ideal for those planning special events. EPOCH Bar and Kitchen Terrace is a contemporary social hub, featuring a tailored cocktail menu and a chef-driven dining experience. The menu, crafted by Chef Jeff Crump, focuses on sustainably sourced, seasonal ingredients, offering a blend of Canadian-inspired dishes alongside international classics. EPOCH features a versatile atmosphere, with one of the city’s top outdoor patios, as well as intimate event spaces and private dining areas for special occasions. LANO is a vibrant café and wine bar at the Ritz Carlton, Toronto, designed to celebrate the rich cultural heritage of Milan, infused with a fresh modern touch. Serving you from AM to PM, the menu includes everything from fresh home-made bakeries and brews, sandwiches, and salads available until 4pm, post which the café transforms into a Wine Bar with Aperitivo evenings. During their stay, guests can also opt to have Club Lounge access for an additional daily cost. Located on the 20th floor, the Club Lounge offers panoramic view of the lakeshore and CN Tower. With access, guests can enjoy 5 daily meal presentations, premium alcoholic (post 11:00am) and nonalcoholic beverages, concierge services, booking the house car 48hours in advance and more.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

The Ritz-Carlton Company, L.L.C
Hotel chain/brand
The Ritz-Carlton Company, L.L.C

Property highlights

    • Located in the heart of Toronto, this hotel has an excellent location score of 9.6

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

    • Breakfast Info

    • Continental, American

    • Private parking at the hotel


Availability

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Sustainability

This property has 1 third-party sustainability certification.
  • Green Key Global Eco-Rating
    Green Key Global Eco-Rating

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Janna
    Switzerland Switzerland
    The view is amazing and we received an upgrade to a higher floor. The service is excellent. The room is clean and they have everything you would need in the room. Great hotel
  • Charlote
    United States United States
    I love everything about property from location, staff, food and safety as a solo traveler.
  • Sarah
    United States United States
    The hotel is very luxurious. It was quiet and very clean, and the bed was extremely comfortable. The entire hotel smells wonderful, like a spa. The pool was very nice, too. Every staff person we engaged with was incredibly polite, eager to help,...
  • Glenn
    United States United States
    location, staff interaction, comfort of rooms, restaurant, room service all excellent
  • Panagiotis
    United States United States
    Beautiful property. Loved the restaurants and cafe in the hotel as well. My room looked beautiful. Very clean and relaxing and the view from the 15th floor was really nice. Hotel staff were very helpful as well.
  • Garth
    South Africa South Africa
    The hotel is in a great position, and the stay was wonderful
  • Mykola
    Canada Canada
    Location is exceptional. Everything was clean. Personnel is very professional. Reasonable prices at the restaurant.
  • Gph1
    United States United States
    Staff was excellent and extremely attentive and helpful. Andy, part of the night crew, went above and beyond
  • Onyeka
    Nigeria Nigeria
    The food was amazing!. The anniversary arrangement was thoughtful. Everything was great, will definitely come back!.
  • Harper
    Canada Canada
    Always a great stay. Staff always pleasant and helpful. You pay for the service. Epoch bar food excellent

Hotel area info

Restaurants

3 Restaurants On Site
  • TOCA
    • Cuisine
      American
    • Open for
      Dinner
    • Ambience
      Traditional
    • Dietary options
      Vegetarian • Vegan • Gluten-free
  • LANO
    • Cuisine
      Italian
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambience
      Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free
  • EPOCH Bar & Kitchen Terrace
    • Cuisine
      International
    • Ambience
      Family-friendly • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of The Ritz-Carlton, Toronto

Great facilities! Review score, 9.2

Most popular amenities

  • Indoor swimming pool
  • Private Parking
  • Free Wifi
  • Non-smoking rooms
  • Fitness center
  • Spa
  • 3 restaurants
  • Room service
  • Bar

Bathroom

  • Slippers
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Alarm clock

Outdoors

  • Outdoor fireplace
  • Outdoor furniture
  • Sun deck
  • Terrace

Pets
Pets are allowed on request. Charges may apply.

Activities

  • Bicycle rental
  • Live music/Performance
  • Cooking class
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Themed dinners
    Additional charge
  • Bike tours
    Additional charge
  • Kids' club

Living Area

  • Sitting area

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone

Food & Drink

  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Minibar

Internet
Wifi is available in all areas and is free of charge.

Parking
Private parking is available on site (reservation is not needed) and costs CAD 70 per day.

  • Electric vehicle charging station

Transportation

  • Public transit tickets
    Additional charge

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe

General

  • Pet bowls
  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Laptop safe
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service

Accessibility

  • Wheelchair accessible

Indoor swimming pool
Free!

  • Open all year
  • Saltwater pool
  • Shallow end
  • Pool/Beach towels
  • Beach chairs/Loungers

Spa

  • Locker rooms
  • Personal trainer
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Facial treatments
  • Beauty services
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna

Languages Spoken

  • Arabic
  • Belarusian
  • Bulgarian
  • Czech
  • German
  • Greek
  • English
  • Spanish
  • Farsi
  • French
  • Hebrew
  • Hindi
  • Croatian
  • Hungarian
  • Italian
  • Japanese
  • Korean
  • Malay
  • Polish
  • Romanian
  • Russian
  • Serbian
  • Thai
  • Filipino
  • Ukrainian
  • Urdu
  • Vietnamese
  • Chinese

House rules

The Ritz-Carlton, Toronto takes special requests – add in the next step!
Check-in
From 4:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
CAD 50 per child, per night
Crib always available
Free
3+ years
Extra bed upon request
CAD 50 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscoverUnionPay credit card

The fine print

Must-know information for guests at this property

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

A higher speed internet service (Enhanced HSIA) is provided upon request with surcharge. Enhanced HSIA is included in all club level rooms at no extra cost.

Club Lounge access is exclusive when the Club Lounge room and suite types are booked. The access is limited to 2 guests only, and additional charges apply for an extra person.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Ritz-Carlton, Toronto of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about The Ritz-Carlton, Toronto