Products at a good price click and collect easy and time saving

I always loved buying clothes from them especially when there was a physical shop. The online experience is totally different. I ordered a dress for a wedding, not a cheap one either, and when delivered it was the wrong one with somehow the same product code of the one I bought online. I contacted customer service and I have been told this is being investigated. I don’t want an investigation, I want a full refund - I sent them pictures of what arrived so it is clear it is the wrong dress and this was confirmed by them too however somehow I need to wait 72h to allow the investigation…. Totally ridiculous! I am going away (for the wedding I now don’t have a dress for) and won’t be able to return the wrong dress on time… soooo inconvenient and certainly will think twice before ordering or spending money on their website !!

Great fit jeans, fast delivery. Excellent. 

My experience with END. Clothing has consistently been excellent. The website is clean, stylish, and easy to navigate, with high-quality product images and detailed descriptions that help me make confident purchases. Shipping is fast and reliable, with well-packaged items that always arrive in perfect condition.

Customer service is another strong point — any time I’ve had a question or needed help, responses have been prompt, polite, and genuinely helpful. I also appreciate the curated selection of premium and hard-to-find brands. It feels like END. understands its audience and stays ahead of trends without being overwhelming.

If I could suggest one improvement, it would be more transparent restock notifications or wishlist alerts — that would make it even easier to keep up with high-demand items. But overall, END. Clothing really delivers on quality, service, and presentation.

Ordered 2 sizes of t-shirts which arrived fairly quickly. The larger size was like a tent and the next size down fit across the shoulders, but was too short in the body. Returned them, which is overly complicated and had to wait quite a while for the refund to appear back into my account. Won’t use this company again and looked to cancel my account, which is also far to overly complicated and have to email to close account…..why????? I should be able to go to my account and press a button and close it. 

I was quite surprised to see that this bag came wrapped up in a plastic bag.
For such a pricy item , I would have expected it to be in its box!



Always a pleasure to deal with this company. 

I've ordered several things from Passenger now, which have all arrived within a few days, as promised...despite living in the Nordics.
The fit is as predicted, the quality is super high and the price is very reasonable. Would totally recommend and will continue to buy from there 🤩

Save yourself time, money and headache, and avoid this company. 
I thought they were reputable and could be trusted, but how wrong was I. 

Items are sold when not available,  orders cancelled without an explanation or a proper refund!

Most of the communication is automated, rest is a poor excuse of costumer services. 

It is a shame, as their products are nice, but I would not risk buying anything again. 

Website very easy to use and the item ordered was delivered within 2 days. Very impressed with the overall service

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