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I accidentally downloaded firefox twice, and I can't find where to delete the one I don't need, it's not allowing me to use the start button to change users or anything else. I would like to know how to delete the one firefox browser, I can't get into the area where I can add or delete anything, without being able to use the start button to navigate anywhere. I think I just need to get rid of the second firefox, my troubles started when I downloaded the second one. thanks

Hi everyone

I used Refresh Firefox option and it created "Old Firefox Data" folder on my desktop.

Awesome stuff. Sadly I cant get rid of it, here is why:

1. At first it said that the folder is used by another program and I cant delete it because of that. Cool, I decided to uninstall Firefox and make a clean install, so I have space to delete the folder too.

2. Long story short, it didnt work. I removed Firefox and tried to delete that folder, but wait for it, yeah I cant because I need permission from MYSELF. Awesome stuff.

3. I decided to use safe mode, so I used run command to run msconfig and I changed it to boot in to safe mode. But wait for it! YES! Its bugged and I cant login in safe mode, because pin is useless and it doesnt give me option to use password, so after hour of various things I got back to my normal mode via CMD commands. THANK YOU MICROSOFT.

4. So now Im stuck with the lovely "Old Firefox Data" folder, which cant be removed normally, neither in safe mode and wait for it! NEITHER WITH ADMIN CMD, not even the takeown /f "Old Firefox Data" /r command. THANK YOU MOZILLA!

So is there someone knowledgeable enough to help me to get rid of that folder pretty please? Like really a lot please.

Why is everything broken after an update? So annoying and prevent me from making a donation.

There are 3 buttons, none of which are useful.

Can anyone free me of this Welcome to Freedom?