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Can't receive email due to a "certificate" problem

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  • Last reply by Ed

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I am receiving a notification that states "The certificate for mail.morrisbb.net is not valid for that server. Someone could be trying to impersonate the server ". As a result I am not receiving any emails through Thunderbird, but I can go to the Morris Broadband website to colllect them. I have used Thunderbird for many years without a problem. I don't understand what that notification means. I don't even know what a certificate is! So, in short, I don't have a clue how to fix this issue. Can someone please give me a clue as I'm clueless. Also, I turned off my antivirus program (Malwarebytes) and that didn't help at all. I appreciate your help!

I am receiving a notification that states "The certificate for mail.morrisbb.net is not valid for that server. Someone could be trying to impersonate the server ". As a result I am not receiving any emails through Thunderbird, but I can go to the Morris Broadband website to colllect them. I have used Thunderbird for many years without a problem. I don't understand what that notification means. I don't even know what a certificate is! So, in short, I don't have a clue how to fix this issue. Can someone please give me a clue as I'm clueless. Also, I turned off my antivirus program (Malwarebytes) and that didn't help at all. I appreciate your help!

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They could have changed the certificate, or it may have expired. You'll need to contact them - http://myaccount.morrisbb.net/index.jsp?pageName=features.jsp&id=-2137287389.

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