When you set your service area, it helps people find your Business Profile. Your service area shows customers where you can provide your products and services.
Important: If you don't serve customers at your business address, remove your address from your Business Profile. Learn how to remove your address.
To use a service area, your business must be either a service-area or hybrid business:
- Service-area business: A business that visits or delivers to customers directly but doesn’t serve customers at their business address.
- For example, businesses like cleaning services or plumbers.
- Service-area businesses can only have one profile for the whole area that they serve.
- Businesses with products or services that have an age requirement like alcohol, cannabis, or weapons, need to have a storefront.
- Hybrid business: A business that serves customers at its business address but also directly visits or delivers to them. If your business doesn’t have permanent on-site signage, it's not eligible as a storefront and should be listed as a service-area business.
- For example, a dine-in restaurant that also delivers food.
- Hybrid businesses can show their storefront address, set their hours for when their staff is available, and also have a service area.
How service areas work
You can’t set your service area as a radius distance around your business. If you previously set up your service area this way, you can’t edit it. Instead you must specify your service-area by city, postal code, or another type of area.
Tips:
- You can have up to 20 service areas.
- The boundaries of your overall area shouldn’t be more than about 2 hours of driving time from where your business is based.
- When you set your service area, be as specific and accurate as possible.
If you change your business type from a storefront to a service-area business or hybrid business, keep in mind:
- If you serve customers at your business address and also have a service area: Enter both your address and service area.
- If you don't serve customers at your business address: Remove your address and only enter your service area.
Manage service areas for your business
Add or edit a service area- Go to your Business Profile.
- Select Edit profile
Location.
- Next to “Service area,” select Edit
.
- Select a suggested service area or enter a service area.
- You can set up to 20 service areas based on the cities, postal codes, or other areas you serve.
- Select Save.
- Go to your Business Profile.
- Select Edit profile
- Next to “Service area,” select Edit
- Under “Selected service areas,” remove the location(s) that your business doesn’t serve.
- Select Save.
Tip: To remove all of your service areas, you must be a storefront business with your business address in your Business Profile. Learn how to add or edit your business address for your profile.