JPH07170332A - Personalized service communication system - Google Patents

Abstract

(57) [Summary] [Purpose] In a telephone exchange system in which an electronic mail system is connected to a private branch exchange, it is possible to extract a message recorded in a personal mailbox from an unspecified telephone. [Configuration] Personal information is stored in an ID card. When the telephone 1 reads the personal information from the card reading device, the telephone 1 transfers the personal information to the private branch exchange. Upon recognizing the mail service request from the telephone 1, the central control unit 8 of the private branch exchange transfers the received personal information to the electronic mail system, controls the call connection between the telephone 1 and the electronic mail system, and sends a message to the telephone 1. Is ready to be sent.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an individual service communication system for providing individual communication service, and provides individual mail service by improving security of a mail device connected to a telephone exchange. The present invention relates to a personalized service communication system.

[0002]

2. Description of the Related Art In recent years, telephone communication services have become more sophisticated, and a mail device (for example, a voice mail device) has been connected to a telephone exchange device so that a message can be recorded and recorded in the mail device when the other party is absent. There is a telephone exchange system. As described above, the message recorded in the mail device is heard from the telephone housed in the telephone exchange device. This listening method is based on the secret code which is predetermined from the specific telephone corresponding to the mailbox. This is done by requesting the reading of the mail by entering the number.
It should be noted that techniques for providing a telephone service corresponding to a card instead of a telephone include JP-A-56-140793 and JP-A-58-164363.

[0003]

In the above-mentioned prior art, the withdrawal of the contents recorded in the mailbox of a certain individual is limited only to a predetermined telephone (for example, a telephone installed at one's own seat). Therefore, there was a problem that the message content could not be retrieved from another department or the telephone at the destination.

It is an object of the present invention to allow an individual person to own a portable storage device, to store personal information in the portable storage device, and to attach the portable storage device to the telephone, thereby allowing the telephone to be installed. The personal information is read from the user, the user is recognized based on the personal information, and the contents recorded in the mailbox of the user can be retrieved from an unspecified telephone.

[0005]

According to the present invention, there is provided a portable storage device storing personal information, a plurality of communication terminal devices,
A personalized service including an exchange device that accommodates a plurality of these communication terminal devices and performs call exchange connection, and a mail device that is connected to the exchange device and that provides a mail service to the communication terminal devices. A communication system,
In the communication terminal device, a reading unit that reads the personal information from the portable storage device, a storage unit that stores the personal information read by the reading unit, and the personal information stored in the storage unit are stored in the communication unit. A case where the exchange device receives the personal information from the communication terminal device, the transfer device including a transfer means for transferring to the exchange device and an input means for requesting the exchange device to provide the mail service. Is provided, the personal information is transferred to the mail device, and the communication terminal device and the mail device are connected by call.

[0006]

When the user who receives the mail service mounts the portable storage device on the telephone, the personal information is transmitted to the exchange device, and the exchange device transfers the personal information to the mail device. Can receive personalized mail service from any phone.

[0007]

Embodiments of the present invention will now be described in detail with reference to the drawings. A first example of service class and charge distribution for a central office line in a private branch exchange will be described. FIG. 1 is an external view showing an example of a telephone used in this embodiment, which includes a handset 1-1, a push button dial 1-2,
Magnetic card 1-3, magnetic card reader 1-4, electronic key lamp board A1-5, electronic key lamp board B1-6, display device 1-7
Etc. The magnetic card 1-3 stores the cardholder's identification number and the like. By inserting this into the magnetic card reader 1-4, the identification number and the like can be read by the telephone.

FIG. 2 is a block diagram showing the configuration of the telephone shown in FIG. 1, and FIG. 3 is a block diagram showing an example of a time division private branch exchange. In FIG. 3, each telephone 1 (1) to 1
The service class for the station line (n) allows incoming calls,
It is assumed that dialing is prohibited in the so-called "Kou". This is set as extension data on the storage device 9 of FIG. Each user of the telephone has a magnetic card, and the identification number (ID number) of the owner and the service class for the office line are magnetically stored in the magnetic card. It is assumed that the cardholder's identification number is "X" and the service class is "Tokukou" with no restrictions, and that the telephone line is now transmitted from the telephone 1 (1).

It is assumed that the caller X uses the telephone 1 (1) and dials the station line, that is, dials "0" without inserting the magnetic card into the telephone. In this case, the connection proceeds in the same manner as a publicly known private branch exchange, but since the service class is set to A'as described above, the connection is not established when it is identified by the "0" dial that the call is made from the station line. It is allowed and the caller is notified of an audible signal such as a busy tone to indicate that the connection is impossible, or the caller is connected and voice guidance is provided. That is,
If a magnetic card is not inserted, all station line dialing is prohibited, so it is possible to prevent unauthorized use of station line calling.

Next, a case where the caller X makes a call from the telephone set 1 (1) using a magnetic card will be described. Insert your magnetic card 1-3 into the magnetic card reader 1-4 of FIG. 1 (401 in FIG. 4). Magnetic card reader 1-4 of FIG.
Reads the identification number "X" and service class "Tokuko" from the magnetic card, converts it into an electric signal, and sends it to the input / output interface 1-11. The control device 1-13 is controlled by a program, and when it receives the identification number "X" and the service class "special car" from the input / output interface, it stores this in the storage device 1-14 as the information of the user of the telephone. Remember. The magnetic card reader 1-4 has a function of identifying whether or not a magnetic card is inserted, and the stored information is held while the magnetic card is inserted (FIG. 4, 402). Next, when the caller X lifts the handset, the control device 1 of FIG.
13 detects this, and transfers the calling information to the exchange through the line interface 1-12 (403 in FIG. 4). The telephone of FIG. 2 is assumed to be connected to the exchange through two pairs of cables, that is, a telephone line and a data transmission line, and parts such as a power supply circuit not directly related to the present invention are omitted. In FIG. 3, when telephone call information is sent from the telephone 1 (1) via the data transmission line D, the central control unit 8 receives it via the signal receiving / distributing device 7 and telephone interface 2 (1). , A dial tone is sent to the telephone interface 2 (1) by a circuit (not shown) under the control of the program stored in the storage device 9. The dial tone is sent to the calling telephone set 1 (1) through the telephone line V to inform the calling party that the caller may dial (FIG. 4, 404). When the caller dials the first digit, the control circuit 1-1 shown in FIG.
3 receives this through the input / output interface 1-11 (405 in FIG. 4), and determines whether the first digit is the central office transmission number "0" according to the program stored in the storage device 1-14 (FIG. 4). 4, 406). In the case of "0", the service class of the caller previously stored in the storage device 1-14 is read to determine whether or not the caller is permitted to connect to the central line (Fig. 4). , 407), "special shell" as in this example
If it is permitted in step 1, the first digit "0", the identification number "X", and the service class "special shell" information are transferred to the exchange through the same route as the call information (FIG. 4, 408). When the central controller 8 of FIG. 3 receives the information (FIG. 5,
409), collation with the service class is performed to determine whether the connection is possible (410 in FIG. 5), and in this case, there is no limitation in “special shell”, so it is immediately connected to the station line (41 in FIG. 5).
4). In this case, the service class "Kou '" when the magnetic card is not used is ignored. If the service class of the calling party X is not “Tokukou” but “Tokukou” permitted only in the city, or “Tokukou '” permitted in a specific suburban area, FIG. Then, it is not possible to make a determination, so it is next determined whether or not it is prohibited, that is, whether it is the above "A" or "special A" (FIGS. 5 and 411). If it is prohibited, the busy tone is sent to the caller (see FIG. 5, 41).
2) In other cases, although not shown in the figure, in order to monitor the number to be dialed next by the caller, a process of artificially sending a dial tone from the office line to the caller is performed.
When the caller X dials the second digit, that is, the first digit to the office line and receives the dial digit (FIGS. 5 and 413), the pseudo dial tone is stopped (not shown) and the service class is resumed. Is checked (410 in FIG. 5). That is, if the second number is other than "0" or "1", it is immediately connected to the central line (Figs. 414), and when the second number is "0" and the service class is "A", 5, 411,
412 is performed, and when the second number is "0" and "special shell", the judgment cannot be made in FIGS. 5 and 411. Therefore, after receiving the next number, matching with the service class is performed. (FIGS. 5, 413 and 410) and the process is repeated until a decision is made.

After the connection is judged and the call is connected to the station line, the second and subsequent digits dialed by the caller are relayed to the station line (FIGS. 5 and 415), and the called party responds. When the response signal comes back from the central office line, the central control unit 8 receives it via the central office line interface 3 and the signal receiving / distributing device 7 (FIGS. 5 and 416), and the calling party and the called party are put into a talking state. However (FIGS. 5 and 417), the exchange charges the call frequency corresponding to the toll band to the charging memory corresponding to the identification number “X” (FIGS. 5 and 418).

[0012] As described above, conventionally, since the service class, which should be personal, is fixed to the telephone, even a person who is allowed to make a long distance call can make a call from the telephone set to "A". There was an absurdity that people who could not be dialed outside, and conversely, even those who were not allowed to make out-of-city calls could dial anywhere from a telephone set to "special shell", but as with the present invention, individuals This problem can be solved by giving an individual a card and changing the service class according to the information stored in the card.

The telephone charges are often managed for each department within a company, but in the conventional billing for each telephone unit, if a call is made using a telephone of another department, the charge is managed for that telephone. There was a problem that it was counted as being used by a certain department, and conversely, if a person in another department used the telephone of his own department, it was counted as his own department and did not necessarily show the actual situation. According to the present invention, the problem is solved because the billing is performed not for each telephone but for each card, that is, for each user.

In the present embodiment, the service class when the card is not used is set to "Kou". However, this may be set to anything and the service class is not limited to the central line. Absent. For example, it can be applied to a class that allows interruption during a call, which is called executive override. Further, the private branch exchange has been described as an example, but it can be applied to the case of a public communication network. For example, if various services will increase in the future, such as the availability of connections to international lines and the availability of connections between telephone networks and data networks, and whether service availability will be determined by service contracts, a card will be introduced. You can receive the service according to the contract no matter which phone or terminal you use.

Since the caller also knows the charge, the charge information can be transferred to the station to which the caller belongs, so that the user can be billed together with the charge sent from his own telephone.
This can be easily realized if the common line signaling system is introduced nationwide. For example, if the card billing system of the present invention is adopted in a public telephone, it is possible to make a phone call without any cash, without any limitation of the amount of money. Very convenient especially for company and public use.

In the present embodiment, the case where the card stores the identification number and the service class has been described. However, for services in a small area such as a private branch exchange, only the identification number is stored in the card and the identification number is stored in the exchange. The same service can be provided by having a correspondence table of service class with, but with a nationwide one such as a subscriber telephone, it is not realistic to make an inquiry for the service class in the correspondence table of the affiliated station one by one, It may be useful to store up to class of service on the card.

Next, a second embodiment in which the present invention is applied to an auto dial will be described. The lamp portion of the electric key board B1-6 shown in FIG. 1 is composed of, for example, a dot matrix type display device as shown in 1-1-6 of FIG. 6, and the electric key 1-6-2 is provided correspondingly. The so-called soft electronic key. An identification number is stored in the magnetic card 1-3, and when it is inserted into the magnetic card reader 1-4 in FIG. 1 (701 in FIG. 7), the contents are read and controlled by the magnetic card reader 1-4 in FIG. The device 1-13 receives it via the input / output interface 1-11 and stores it in the storage device 1-14 (702 in FIG. 7).

Since the electronic key lamp board B1-6 shown in FIG. 6 is used as a soft electronic key for various purposes, when it is desired to use it as an auto dial, one of the electronic keys of the electronic key lamp board A shown in FIG. (Hereinafter referred to as auto dial button) and press it (703 in FIG. 7). The control device 1-13 (FIG. 2) identifies this via the input / output interface 1-11, reads the identification number stored in the storage device 1-14, and the line information together with the information that the auto dial button has been pressed. Transfer to the exchange through the interface 1-12 (704 in FIG. 7). Central control unit 8 of FIG.
When this is received via the telephone interface 2 and the signal receiving / distributing device 7, the auto dial information of the identification number, that is, the electronic key number / person name correspondence table is read from the auto dial table in the storage device 9 (705 in FIG. 7). , Which is then transferred to the telephone by the route that received the identification number and the like (FIG. 7, 706). When the control device 1-13 in FIG. 2 receives this from the line interface 1-12, it converts the personal name code into character information using the character generator 1-15 (see FIGS.
07), and displays on the character display device 1-6-1 (FIG. 6) of the electric keypad B while maintaining correspondence with the electric key (FIGS. 8 and 70).
8). The calling party looks at the person's name displayed on the electric keypad B and presses the electric key 1-6-2 (FIG. 6) corresponding to the name of the desired party (FIG. 8, 709). When the control device 1-13 identifies the number of the pressed auto-dial transmission button, it reads the already stored identification number from the storage device 1-14 and transfers both to the exchange (FIG. 8, 710). In FIG. 3, the central control unit 8 calls the auto dial table again from the storage unit 9, identifies the called number corresponding to the identification number and the electronic key number (711 in FIG. 8), and uses the obtained called number. To connect to the calling telephone (Fig. 8, 7
12).

In this embodiment, since the exchange side has an auto-dial table and the magnetic card has only the identification number, even if a perforated card that is difficult to rewrite is used instead of the magnetic card, the Changes are easy and flexible. However, if you have a nationwide spread like a public communication network, you have to read the auto dial table registered in the exchange of the station you belong to, so write the auto dial table on the magnetic card. It becomes more realistic.

In this embodiment, the case of using the soft key having a character display device has been described. For example, the correspondence between the key position and the person's name is displayed on a card and the desired key position is identified by looking at this. If so, only the electronic keys need to be regularly arranged. Even when the speed dial is used instead of the auto dial, since only a few digits dial is used instead of the corresponding electric key, there is essentially no change and it can be applied as it is.

Next, a third embodiment will be described. With the personal information card according to the present invention, it becomes possible to display the name of the calling party on the called telephone. Conventionally, it has been practiced to display the calling telephone number on the called telephone to inform where the call came from before answering. However, although I know which phone it came from, I don't always know who came. This is effective when the room number and the telephone number are matched at a hotel or the like, and it is possible to know from which room the call came from, but when each person does not necessarily have their own telephone, such as in the office. Does not mean much, and people are moving around in the office, so I do not always make a call from my own telephone, so the effect of displaying the calling telephone number is not as expected.

If the personal information card of the present invention is used and the card is always attached to the telephone at the time of making a call, no matter what telephone the call is made from, the identification number is read from the magnetic card to find out who the caller is. It is easy to display this on the called telephone with the identification number or the person's name. In addition, since the voice synthesis technology has advanced,
It is also possible to provide a speaker on the called telephone and make an announcement saying, "Whoever is calling?" Thus, by knowing the calling party before answering, one can prepare for the mind and use the absence, which greatly improves the current telephone system that the called party has no choice.

Next, a fourth embodiment will be described. Recently, mail services such as electronic mail and voice mail have been put into practical use, but the present invention is also effective in this field. A known mail system has a mailbox corresponding to a telephone, that is, a storage device (which may be a part of a storage device common to the system), and mails to the telephone are stored here, from the telephone side. The operation is to take out the desired mail from the box. In order to protect the confidentiality of communication, it is usual to use a telephone with a mail box so that the mail cannot be retrieved unless the box key is unlocked with a code code or the like. If the present invention is applied to a mail system, a mailbox can be provided not for each telephone but for each individual, and it is possible to view the contents of one's own mailbox from any telephone. A personal identification number is stored in the magnetic card. From the viewpoint of protection of confidentiality, it is desirable to encrypt it, but this is omitted because it is not directly related to the present invention.

In FIG. 9, by inserting the magnetic card 1-3 into the magnetic card reader 1-4 of the telephone set 1, the identification number is read, and the identification number is transferred to the central processing unit 8 of the exchange. It is the same. When the caller presses or dials a button for reading mail, the central processing unit 8 connects the caller to the empty mail trunk 10 and connects the caller to the mailbox corresponding to the identification number. The identification number of the caller is transferred to the control device 11 of the mail system. The subsequent mail service is performed in the mail system by a known method. Since it is a mail service, a display will be added to the telephone if necessary.

Although the case where the service can be received from an arbitrary telephone has been described above, it is possible to limit the telephone from which the mail is read. That is, the central processing unit 8
Identifies the location information of the calling telephone set on the exchange in order to make an exchange connection, the central processing unit 8 checks whether the telephone set is permitted to connect to the mail system and the caller identification number. Is possible. That is, if some telephones that read out mail are registered in advance, the telephones, that is, the location information and the caller identification number can be compared, and if the telephones are not registered, the service can be rejected.

Although it is possible to use a magnetic card for services from any telephone, register your own telephone,
It is also possible to receive service from this telephone without a card.

Although the magnetic card is used in the embodiment, any portable storage device may be used, and the communication service is applicable not only to the telephone but also to data communication. Therefore, the telephone is expanded to a communication terminal device in general. . Further, in the embodiment, the case where the personal identification number is mainly stored in the portable storage device has been described. However, personal data may be stored, and even if service processing is performed in the communication terminal device, the central processing device side Even if it does, it has nothing to do with the essence of the present invention.

Further, even if the communication terminal device is made intelligent and there is a personal dedicated program, if a password for calling the program is stored in his / her own portable storage device, the desired dedicated program can be performed by a simple procedure. Can be called to an arbitrary communication terminal device and used as if the terminal is a terminal dedicated to itself.

[0029]

As described above, the mail service has been conventionally provided to the communication terminal device, and not to the individual who uses it. Therefore, if you use a communication terminal device that is allowed mail service, no matter who the user is, you can receive the mail service allowed for that terminal device, and the person who should receive the mail service originally. However, I was not able to receive mail services from terminal devices that were not allowed to do so.

The present invention allows an individual who receives a mail service to carry a portable storage device storing personal information,
By reading the personal information stored in the portable storage device while using an unspecified communication terminal device, the user can be provided with an individual mail service. In other words, although the conventional mail service was only for each communication terminal device, the present invention enables a mail service for each user, and can significantly improve the serviceability for users. .

[Brief description of drawings]

FIG. 1 is a telephone showing an embodiment of the present invention.

FIG. 2 is a block diagram of the telephone shown in FIG.

FIG. 3 is a block configuration diagram of a time division exchange showing an embodiment of the present invention.

FIG. 4 is a flowchart (No. 1) showing an outline of operation of the system regarding service class and fee charging.

FIG. 5 is a flowchart (No. 2) showing the outline of the operation of the system in the embodiment regarding service class and fee charging.

FIG. 6 is a diagram showing an example of an electric keypad lamp board B of a telephone in an embodiment of automatic dialing.

FIG. 7 is a flowchart (No. 1) showing the outline of the operation of the system in the embodiment of auto dialing.

FIG. 8 is a flowchart (No. 2) showing the outline of the operation of the system in the embodiment of auto dialing.

FIG. 9 is a system configuration diagram showing a relationship between a private branch exchange and a mail system.

[Explanation of symbols]

 1 ... Telephone main body, 1-1 ... Handset, 1-2 ... Push button dial, 1-3 ... Magnetic card, 1-4 ... Magnetic card reader, 1-5 ... Electronic key Lamp board A, 1-6 ... Electric key board B, 1-7 ... Display device, 1-9 ... Transmitter, 1-10 ... Receiver, 10 ... Mail trunk 11. ..Control devices, 12 ... Mailboxes.

Claims (1)

[Claims] 1. A portable storage device for storing personal information, a plurality of communication terminal devices, an exchange device for accommodating the plurality of communication terminal devices and performing a call exchange connection, and a connection to the exchange device. A personalized service communication system comprising a mail device for providing a mail service to the communication terminal device, wherein the communication terminal device reads the personal information from the portable storage device. And storage means for storing the personal information read by the reading means, transfer means for transferring the personal information stored in the storage means to the exchange device, and requesting the exchange device to provide a mail service. And a case where the exchange device receives the personal information from the communication terminal device and a request to provide the mail service is received, Personal information and transfers to the mail system, personalized service communication system characterized by comprising a control means for call connection between the communication terminal apparatus and the mail device.