JP2000285177A - Merchandise transfer point and customer terminal for on-line shopping system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To solve the problem on the efficiency decrease in a delivery job due to the inconvenience of a customer and the absence of the customer by designating a place as the final delivery destination of merchandise designated from a customer terminal to a server according to self-convenience while a merchandise transfer point where the customer can receive it is included. SOLUTION: A place can be designated as the final delivery destination of merchandise designated from a customer terminal to a server while a merchandise transfer point where the customer can receive the merchandise according to self-convenience is included. In this system, a retailer 4 attaches a delivery slip to the merchandise and hands over the merchandise to a person of a package delivery company at a store 7 who comes to pick up merchandise. The person of the package delivery company hands over the merchandise to a person of a package delivery company at a store 8 being the closest to a customer 3 (where the customer lives). The person of the package delivery company at the store 8 delivers it to the address of a customer's residence when the customer's residence is designated as delivery destination information of the delivery slip attached to the merchandise, and delivers it to a convenience store 9 when the store 9 being the closest to the customer 3 is designated.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a merchandise relay station of an online shopping system and a customer terminal of the online shopping system, and more particularly to a merchandise relay station and a server capable of receiving merchandise when the customer is convenient. Related to a customer terminal for specifying a final delivery destination of a product.

[0002]

2. Description of the Related Art In addition to conventional mail-order sales systems such as catalog shopping, so-called online shopping systems have been rapidly spreading recently with the development of the Internet and various personal computer communications. In these systems, the delivery of goods to the customer is generally performed by a delivery system in which a courier company or the like directly delivers the product to the address or location of the customer specified by the customer (hereinafter referred to as “customer location”).

[0003]

However, in such a delivery system, when the customer is away, there are many cases where the delivery of goods is not possible. In such a case, the courier has to take the goods back to the company's warehouse and redeliver the goods at a later date or at a later time, which imposes extremely inefficient work. In addition, customers also have to inconvenience that they cannot receive the goods in a timely manner. Such an inconvenience is particularly serious when the handled product is a fresh food product.
Therefore, the present invention solves the inconvenience of the customer and the reduction in the efficiency of the delivery business due to the absence of the customer by using the following new delivery system. This is to propose a customer terminal.

[0004]

SUMMARY OF THE INVENTION The present invention has been made in view of the above problems, and has as its object to provide a merchandise relay station of an online shopping system and a customer terminal of the online shopping system described below. The invention according to claim 1 is based on the concept that "a server on which a shopping mall including one or a plurality of virtual stores is constructed, a plurality of customer terminals capable of transmitting order information to the server, and receiving order information from the server. A possible virtual store terminal, by transmitting the order information from the customer terminal to the server, a product relay station of an online shopping system configured to place an order for a product, from the customer terminal to the The product can be designated as a final delivery destination of the product designated to the server, and when designated as the final delivery destination of the product, the product is delivered and the customer can receive the product. A merchandise relay station of an online shopping system, which is a final delivery destination. "

According to a second aspect of the present invention, there is provided a customer terminal of an online shopping system capable of transmitting order information to a server on which a shopping mall including one or a plurality of virtual stores is constructed, Transmitting the order information, ordering the product specified by the order information, and designating a final delivery destination of the product to the server; A customer terminal of an online shopping system characterized by being able to designate a merchandise relay station that can be received by a customer as a suitable delivery destination. "

[0006]

DESCRIPTION OF THE PREFERRED EMBODIMENTS According to the present invention, when a customer places an order for and purchases a product by personal computer communication or the like, the delivery destination of the product is set to his / her address or location (customer location) or the nearest designated product relay station (for example, , A convenience store), and a merchandise relay station and a customer terminal of an online shopping system capable of designating any one of them. And it has the following structures. A server, a virtual shop built on the server, and a plurality of customer terminals connectable to the server, wherein the server and the plurality of customer terminals communicate with each other, and In the online shopping system configured to place an order for product purchase with respect to the server via the virtual store constructed above, the customer, when placing an order for the product, determines the location of the customer or the location of the customer. An online shopping system wherein the nearest merchandise relay station can be selected from each customer terminal as a delivery destination of the merchandise.
A server, a virtual store built on the server, and a plurality of customer terminals connectable to the server, wherein the server and the plurality of customer terminals communicate with each other, and In an online shopping system configured to place an order for product purchase from the server via the virtual store constructed above, the server receives from the customer terminal when ordering from the customer terminal. The order information includes product identification information for identifying the product,
At least the quantity information of the product and the delivery destination information of the product, wherein the delivery destination information of the product is a predetermined location of the customer, a location of a third party designated by the customer each time, or An online shopping system, which is one of the merchandise relay stations nearest to the customer's residence. The server notifies the virtual shop terminal installed at the operating entity of the virtual shop of the order information of the product, and the virtual shop terminal outputs a delivery slip recording the order information from its output device. Online shopping system.
A server, a virtual store built on the server, a virtual store terminal installed at the operating entity of the virtual store connectable to the server, and a plurality of customer terminals connectable to the server, The server and the plurality of customer terminals communicate with each other, and an online order is arranged from each of the customer terminals to the server via the virtual store built on the server for ordering a product. In the server of the shopping system, the server includes merchandise specifying information for specifying merchandise, quantity information of the merchandise, a predetermined location of the customer, a third-party location designated by the customer each time, or the Receiving, from the customer terminal, order information including at least the delivery destination information of any one of the merchandise relay stations near the customer's residence from the customer terminal, and notifying the virtual shop terminal of the order information. Online shopping system server that the butterflies. Hereinafter, embodiments of the present invention will be described with reference to the drawings. FIG. 1 is a block diagram conceptually showing an online shopping system used for explaining an embodiment of a merchandise relay station of the online shopping system and a customer terminal of the online shopping system of the present invention.

In FIG. 1, reference numeral 1 denotes a server constructed by an online shopping service provider. On this server 1, a shopping mall 2 composed of a plurality of virtual stores 2a is constructed. These virtual stores 2
The shopping mall a and the shopping mall 2 are virtually configured using a large computer (not shown), a program that operates on the computer, and peripheral devices such as an external storage device.

Reference numeral 3 denotes a customer having a customer terminal 3a. The customer terminal 3a is configured by hardware such as a personal computer and a game machine and a program operating on the hardware, and is generally installed at each customer's 3 customer location. It should be noted that in FIG.
Although only one customer terminal 3a is shown, there are generally a plurality of customers who have subscribed to the service.

Reference numeral 4 denotes a retailer who operates the virtual store 2a on the server 1. The retailer 4 has a virtual store terminal 4a. The retailer 4 puts out a virtual store 2a on the server 1 by outsourcing the service provider in accordance with a contract with an online shopping service provider.

Reference numeral 5 denotes a maker or a wholesaler that supplies products to the retailer 4 that operates the virtual store 2a. The maker or the wholesaler 5 is provided with a maker terminal 5a. Reference numeral 6 denotes a home agent's merchandise center, which, when receiving information on picking up the merchandise from the server 1, issues a pick-up instruction to a store 7 of the home agent closest to the retailer 4 to receive the merchandise. Reference numeral 8 denotes an arrival at the home delivery company, which receives the product from the store 7 and delivers it to the final destination.
Reference numeral 9 denotes a convenience store closest to the customer 3.

[0011] Now, the service provider of this online shopping system registers the settlement method and the customer identification information for identifying each member for the subscribing member (customer 3), and stores the customer identification information for each member. ID that recorded
A card will be issued by each member's enrollment procedure.

When the customer 3 places an order for a product from the customer terminal 3a using the online shopping system, the customer 3 receives customer identification information, product specifying information for specifying the product, order quantity information, And at least the delivery destination information to the server 1. that time,
In addition to the customer location, the customer 3 selects a desired delivery destination from two delivery destinations of the nearest merchandise broker (for example, a so-called convenience store that is open for a long time) as the delivery destination of the product. When the customer 3 gives a gift to a specific person 10, it goes without saying that the address or the whereabouts of the specific person 10 can be designated.

The server 1 transmits the order information received from the customer terminal 3a to the virtual shop terminal 4a and the maker terminal 5a as order information, and sends the order information to the product center 6 of the home delivery company.
Is notified of the collection date and time and information for specifying the retailer 4. The virtual store terminal 4a of the retailer 4 receiving the order information from the server 1 orders the product from the manufacturer terminal 5a of the manufacturer 5 and records necessary information including the delivery destination information from the order information in a delivery slip (not shown). Printer 4
b. When the maker terminal 5a receives the order information from the virtual store terminal 4a, the maker or the wholesaler 5 sends the product to the retailer 4.

The retailer 4 attaches a delivery slip to the goods received from the maker or the wholesaler 5 and delivers the goods to the home delivery company of the store 7 which has come to pick up based on a pickup instruction from the goods center 6. The home delivery company of the opening 7 is the customer 3
The product is handed over to the home delivery company of the nearest store 8 at (customer location). The delivery company at the store 8 checks the delivery destination information of the delivery slip attached to the product, and delivers the product to the final delivery destination. That is, when the customer's location is specified as the delivery destination information of the delivery slip attached to the product, the home delivery company of the arrival store 8 delivers the product to that address, and the nearest convenience store 9 for the customer 3 is specified. If so,
Deliver to the convenience store 9. If the specific person 10 who should give the gift to the specific person 10 is specified as the delivery destination information of the delivery slip, the home delivery company of the store 7 sends the product to the nearest store of the specific person 10. And deliver
It goes without saying that the courier of arrival arrives at the address or residence of the specific person 10.

When the customer places an order for a product by specifying the convenience store 9 as a delivery destination, the customer can go to the convenience store 9 to receive the product at a convenient time after the scheduled product date and time. I just need. On this occasion,
The clerk at the convenience store compares the customer identification information recorded on the customer's ID card with the customer identification information on the delivery note attached to the product, and delivers the product to the customer. According to the online shopping system employing such a delivery system, the home delivery company can reduce wasteful redelivery due to the absence of the customer, and the customer can also receive the product in a timely manner, which is extremely desirable.

Note that the convenience store 9 and the server 1 are also connected by a line, and authentication of delivery of goods to the customer 3 in the convenience store 9 is performed online,
The convenience store 9 and the customer terminal 3a may be connected by a line, and the convenience store 9 may notify the customer 3 of the arrival of the product.

[0017]

As described above, according to the merchandise relay station of the online shopping system and the customer terminal of the online shopping system of the present invention, the final delivery destination of the product specified from the customer terminal to the server is as follows. Since the customer can arbitrarily specify the merchandise receiving station including the merchandise relay station that can be received by the customer, the merchandise can be reliably received. That is, if the customer is surely expected to be at home when delivering the product, the customer can receive the product at his / her own location by specifying his / her own location, and receive it by himself / herself when the absence is expected. By specifying the nearest convenience store (commodity relay station) where the customer can operate, it is possible to receive the merchandise at the convenience store at the convenience of the customer.

In addition, when the customer is away, the delivery destination is specified in the convenience store nearest to the customer, so that the delivery frequency of the customer to the absence home is reduced, and the delivery service is also efficient. Delivery business can be realized.

[Brief description of the drawings]

FIG. 1 is a block diagram conceptually showing an online shopping system used for describing an embodiment of a merchandise relay station of an online shopping system and a customer terminal of the online shopping system of the present invention.

[Explanation of symbols]

 Reference Signs List 1 server 2 shopping mall 2a virtual store 3 customer 3a customer terminal 4 retailer 4a virtual store terminal 4b printer 5 maker or wholesaler 5a maker terminal 6 merchandise center 7 opening of courier service 8 arrival of courier service 9 convenience store (commodity store) Relay station)

Claims (2)

[Claims] 1. A server on which a shopping mall comprising one or a plurality of virtual stores is constructed; a plurality of customer terminals capable of transmitting order information to the server; and a virtual store capable of receiving order information from the server. A product relay station of an online shopping system configured to order a product by transmitting the order information from the customer terminal to the server, wherein the customer terminal transmits the order information to the server. A final delivery that can be specified as a final delivery destination of the specified product and that is delivered when the product is specified as a final delivery destination of the product and that the customer can receive the product. An online shopping system merchandise relay station, 2. A customer terminal of an online shopping system capable of transmitting order information to a server on which a shopping mall comprising one or a plurality of virtual stores is constructed, wherein the order information is transmitted to the server. And an order for the product specified by the ordering information, and designating a final delivery destination of the product to the server, wherein the customer receives the final delivery destination of the product. A customer terminal of an online shopping system, characterized in that a product relay station capable of carrying out shopping can be designated.