CN113706195B - An online consumption behavior prediction method and system based on two-stage combination - Google Patents
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Abstract
Description
技术领域Technical field
本发明涉及消费预测技术领域,尤其涉及一种基于两阶段组合的在线消费行为预测方法及系统。The present invention relates to the technical field of consumption prediction, and in particular to an online consumption behavior prediction method and system based on a two-stage combination.
背景技术Background technique
Qiu等(2017)提出了一个两阶段的网络购物行为预测框架。首先,计算产品之间的相关性。然后,利用支持向量机(SVM)和层次贝叶斯离散选择模型计算顾客对候选产品的偏好。Silahtaroglu(2015)等收集网上购物行为和顾客的人口统计信息,并利用决策树和神经网络预测用户是否会在购物车中购买商品。Qiu et al. (2017) proposed a two-stage online shopping behavior prediction framework. First, calculate the correlation between products. Then, support vector machine (SVM) and hierarchical Bayesian discrete choice model are used to calculate customer preferences for candidate products. Silahtaroglu (2015) et al. collected online shopping behavior and customer demographic information, and used decision trees and neural networks to predict whether users would purchase items in the shopping cart.
传统的统计计量模型具有很好的鲁棒性和可解释性,但其预测精度不够高,无法处理高维数据;人工智能方法准确性高,对数据分布没有严格要求,但其鲁棒性较差,并且机器学习方法是黑箱操作,造成输出结果的可解释性不高。所以,本文建立一个预测在线消费行为的两阶段组合模型。Traditional statistical econometric models have good robustness and interpretability, but their prediction accuracy is not high enough and cannot handle high-dimensional data; artificial intelligence methods have high accuracy and do not have strict requirements on data distribution, but their robustness is relatively low. Poor, and the machine learning method is a black box operation, resulting in low interpretability of the output results. Therefore, this paper establishes a two-stage combination model to predict online consumption behavior.
发明内容Contents of the invention
针对现有技术存在的问题,本发明提供一种基于两阶段组合的在线消费行为预测方法及系统。In view of the problems existing in the existing technology, the present invention provides an online consumption behavior prediction method and system based on a two-stage combination.
为了解决上述技术问题,本发明采用以下的技术方案:In order to solve the above technical problems, the present invention adopts the following technical solutions:
一方面,一种基于两阶段组合的在线消费行为预测方法,具体包括以下步骤:On the one hand, an online consumption behavior prediction method based on a two-stage combination specifically includes the following steps:
步骤1:对用户在线浏览商品是否消费行为的历史数据进行预处理;其中历史数据包括定量指标值和定性指标值;Step 1: Preprocess the historical data of the user's online browsing of goods and consumption behavior; the historical data includes quantitative indicator values and qualitative indicator values;
步骤1.1:将定量指标值采取最大最小标准化方法进行标准化处理;Step 1.1: Standardize the quantitative index values using the maximum and minimum standardization method;
步骤1.2:将定性指标值根据定性指标评分表进行打分;Step 1.2: Score the qualitative index values according to the qualitative index scoring table;
步骤2:基于Logistic模型进行指标组合的筛选;Step 2: Screen indicator combinations based on the Logistic model;
所述Logistic模型中,设n个独立指标变量x={x1,x2,…,xn},二元响应变量y∈{0,1},y=1表示某个用户购买商品,y=0表示某个用户不购买某个商品;设条件概率p(y=1|x)=p为样本x条件下事件y=1发生的概率,则Logistic回归模型表示为:In the logistic model, it is assumed that n independent indicator variables x={x 1 ,x 2 ,...,x n }, binary response variables y∈{0,1}, y=1 indicates that a user purchases goods, y =0 indicates that a user does not purchase a certain product; assuming that the conditional probability p(y=1|x)=p is the probability of event y=1 occurring under the condition of sample x, then the logistic regression model is expressed as:
其中g(x)=w0+w1x1+…+wnxn,wn表示第n个独立指标变量的权重;Where g(x)=w 0 +w 1 x 1 +…+w n x n , w n represents the weight of the nth independent indicator variable;
对比值比取对数得到:Taking the logarithm of the contrast ratio gives:
通过公式2求出w0,w1,…,wn,若指标xm(m=1,2,…,n)的权重wm不为0且相应的显著性水平P值小于5%,则保留该指标;否则删除该指标,以此进行变量筛选。Find w 0 , w 1 ,..., w n through formula 2. If the weight w m of the indicator x m (m=1,2,...,n) is not 0 and the corresponding significance level P value is less than 5%, If so, the indicator is retained; otherwise, the indicator is deleted to perform variable filtering.
步骤3:将Logistic模型筛选出来的变量作为决策树模型的输入变量,使用决策树模型对用户浏览商品是否消费的行为进行二次预测,并输出购买商品的概率;Step 3: Use the variables filtered out by the logistic model as input variables of the decision tree model, use the decision tree model to make a secondary prediction of the user's behavior of browsing the product or not, and output the probability of purchasing the product;
所述二次预测为,给定数据集D={(x1,y1),(x2,y2),…,(xi,yi),…,(xn,yn)},其中xi为输入的特征向量,yi∈{1,2,...,K}是一个包含K个类的类别变量,在消费者是否购买的问题中K=2,i=1,2,…,n,n为样本量;The secondary prediction is, the given data set D={(x 1 , y 1 ), (x 2 , y 2 ),..., (x i ,y i ),..., (x n ,y n )} , where x i is the input feature vector, y i ∈{1,2,...,K} is a categorical variable containing K classes. In the question of whether the consumer purchases, K=2, i=1, 2,…,n, n is the sample size;
使用基尼指数用来衡量数据集的不确定性,定义如式(3)所示:The Gini index is used to measure the uncertainty of the data set, and the definition is as shown in Equation (3):
对于二分类,即消费者是否购买问题中,K=2,则基尼指数表示为:For the two-category problem, that is, whether the consumer buys or not, K=2, then the Gini index is expressed as:
Gini(r)=2r(1-r) (4)Gini(r)=2r(1-r) (4)
其中r表示表示节点j(j=1,2,…,J)中第k(k=1,2,…,K)类样本的比例;where r represents the proportion of samples of the kth (k=1,2,…,K) category in node j (j=1,2,…,J);
基尼指数(Gini)值越小,不确定程度就越小,选择基尼系数最小的指标进行分支,然后判断是否购买,输出用户是否购买商品的概率。The smaller the Gini index (Gini) value, the smaller the degree of uncertainty. Select the indicator with the smallest Gini coefficient to branch, then determine whether to purchase, and output the probability of whether the user purchases the product.
步骤4:输出用户是否购买的概率,供商家进行营销决策。Step 4: Output the probability of whether the user purchases or not for merchants to make marketing decisions.
另一方面,一种两阶段组合的在线消费行为预测系统,用于实现前述一种两阶段组合的在线消费行为预测方法,包括:用户数据输入模块,用户数据处理模块,用户数据输出模块。On the other hand, a two-stage combined online consumption behavior prediction system is used to implement the aforementioned two-stage combined online consumption behavior prediction method, including: a user data input module, a user data processing module, and a user data output module.
所述用户数据输入模块,将用户浏览商品的在线数据输入到用户数据输入模块;The user data input module inputs the user's online data of browsing products into the user data input module;
所述用户数据处理模块,将用户数据输入模块的在线数据输入到用户数据处理模块,用户数据处理模型处理用户的在线数据,用于预测用户在线浏览行为购买商品的概率预测;The user data processing module inputs the online data from the user data input module to the user data processing module, and the user data processing model processes the user's online data to predict the probability of the user's online browsing behavior and purchase of goods;
所述用户数据输出模块,用户数据处理模块输出用户在线消费,即是否购买商品的概率,卖家根据用户购买商品的概率进行决策。The user data output module and the user data processing module output the user's online consumption, that is, the probability of whether to purchase the product, and the seller makes decisions based on the user's probability of purchasing the product.
本发明所产生的有益效果在于:The beneficial effects produced by the present invention are:
本发明提出一种基于两阶段组合的在线消费行为预测方法及系统,具备以下有益效果:The present invention proposes an online consumption behavior prediction method and system based on a two-stage combination, which has the following beneficial effects:
1、本发明找到了对用户(消费者)是否购买商品有较大影响力的指标,并且这些指标为商家采取相应营销措施提供了依据。1. The present invention finds indicators that have a greater influence on whether users (consumers) purchase goods, and these indicators provide a basis for merchants to take corresponding marketing measures.
2、本发明发现产品的消费高峰出现在8月、9月、10月和11月,所以,在这几个月增加库存以防止缺货,在其他月份进行促销。同时发现该产品的消费者直接从其他网站进入该产品主页的购物比例超过经常在该网站不同产品之间来回跳跃的购物比例,所以,建议该产品的卖家增加产品的粘性,从而使消费者直接访问该产品页面。2. The present invention found that the peak consumption of products occurs in August, September, October and November. Therefore, the inventory is increased in these months to prevent shortages, and promotions are carried out in other months. At the same time, the shopping proportion of consumers who find this product directly enter the product homepage from other websites exceeds the shopping proportion who often jump back and forth between different products on the website. Therefore, it is recommended that the seller of this product increase the stickiness of the product so that consumers can directly Visit this product page.
3、本发明采用的系统及方法可以适用于其他在线销售的商品,可以为每一个商品使用该系统及方法找出影响商品销售的因素,并且有针对性的提出营销建议。3. The system and method used in the present invention can be applied to other products sold online. The system and method can be used for each product to find out the factors that affect product sales, and provide targeted marketing suggestions.
附图说明Description of the drawings
图1为本发明实施例中两阶段组合的在线消费行为预测方法的总体流程图;Figure 1 is an overall flow chart of a two-stage combined online consumption behavior prediction method in an embodiment of the present invention;
图2为本发明实施例中两阶段组合的在线消费行为预测系统总体结构框图。Figure 2 is an overall structural block diagram of a two-stage combined online consumption behavior prediction system in an embodiment of the present invention.
具体实施方式Detailed ways
下面结合附图和实施例,对本发明的具体实施方式作进一步详细描述。以下实施例用于说明本发明,但不用来限制本发明的范围。Specific implementations of the present invention will be described in further detail below with reference to the accompanying drawings and examples. The following examples are used to illustrate the invention but are not intended to limit the scope of the invention.
一方面,一种基于两阶段组合的在线消费行为预测方法,如图1所示,具体包括以下步骤:On the one hand, an online consumption behavior prediction method based on a two-stage combination, as shown in Figure 1, specifically includes the following steps:
步骤1:对用户在线浏览商品是否消费行为的历史数据进行预处理;其中历史数据包括定量指标值和定性指标值;Step 1: Preprocess the historical data of the user's online browsing of goods and consumption behavior; the historical data includes quantitative indicator values and qualitative indicator values;
步骤1.1:将定量指标值采取最大最小标准化方法进行标准化处理;Step 1.1: Standardize the quantitative index values using the maximum and minimum standardization method;
步骤1.2:将定性指标值根据定性指标评分表进行打分;指标类别购买商品的可能性越高,打分越高,例如第一个指标Month中的Feb二月份购买的可能性越高,打分越高Step 1.2: Score the qualitative indicator value according to the qualitative indicator scoring table; the higher the probability of purchasing goods in the indicator category, the higher the score. For example, the higher the probability of purchasing the goods in February in the first indicator Month, the higher the score.
表1定性指标评分表Table 1 Qualitative indicator scoring table
步骤2:基于Logistic模型进行指标组合的筛选;Step 2: Screen indicator combinations based on the Logistic model;
所述Logistic模型中,设n个独立指标变量x={x1,x2,…,xn},二元响应变量y∈{0,1},y=1表示某个用户购买商品,y=0表示某个用户不购买某个商品;设条件概率p(y=1|x)=p为样本x条件下事件y=1发生的概率,其中样本为用户,事件为用户购买商品,则Logistic回归模型表示为:In the logistic model, it is assumed that n independent indicator variables x={x 1 ,x 2 ,...,x n }, binary response variables y∈{0,1}, y=1 indicates that a user purchases goods, y =0 means that a user does not purchase a certain product; let the conditional probability p(y=1|x)=p be the probability of event y=1 occurring under the condition of sample x, where the sample is the user and the event is the user purchasing the product, then The logistic regression model is expressed as:
其中g(x)=w0+w1x1+…+wnxn,wn表示第n个独立指标变量的权重;Where g(x)=w 0 +w 1 x 1 +…+w n x n , w n represents the weight of the nth independent indicator variable;
对比值比取对数得到:Taking the logarithm of the contrast ratio gives:
通过公式2求出w0,w1,…,wn,若指标xm(m=1,2,…,n)的权重wm不为0且相应的显著性水平P值小于5%,则保留该指标;否则删除该指标,以此进行变量筛选。Find w 0 , w 1 ,..., w n through formula 2. If the weight w m of the indicator x m (m=1,2,...,n) is not 0 and the corresponding significance level P value is less than 5%, If so, the indicator is retained; otherwise, the indicator is deleted to perform variable filtering.
步骤3:将Logistic模型筛选出来的7个变量作为决策树模型的输入变量,使用决策树模型对用户浏览商品是否消费的行为进行二次预测,并输出购买商品的概率;Step 3: Use the 7 variables screened out by the Logistic model as the input variables of the decision tree model, use the decision tree model to make a secondary prediction of the user's behavior of browsing the product or not, and output the probability of purchasing the product;
所述决策树模型是一种具有自顶向下树形结构的模型,它包含根节点、内部节点、叶子节点和分支。构建决策树时,树的根节点是依据某一准则选出的最优属性。每个内部节点表示对一个属性的测试,每个分支表示测试的结果。叶节点表示类或类分布。在根节点之后,选择剩余属性中的最优属性作为下一个节点的测试。这个过程一直持续,直到比较了所有属性,或者没有剩余的属性可以对样本进行进一步分割。The decision tree model is a model with a top-down tree structure, which includes root nodes, internal nodes, leaf nodes and branches. When building a decision tree, the root node of the tree is the optimal attribute selected based on a certain criterion. Each internal node represents a test of an attribute, and each branch represents the result of the test. Leaf nodes represent classes or class distributions. After the root node, the optimal attribute among the remaining attributes is selected as the test for the next node. This process continues until all attributes have been compared, or there are no attributes remaining to further segment the sample.
给定数据集D={(x1,y1),(x2,y2),…,(xi,yi),…,(xn,yn)},其中xi为输入的特征向量,yi∈{1,2,...,K}是一个包含K个类的类别变量,在消费者是否购买的问题中K=2,i=1,2,…,n,n为样本量;分类树的建模过程就是递归地选择一个属性变量,并确定根据这个属性进行分割的条件。常用衡量节点j不纯度Qj的标准包括错分率、熵(entory)、基尼指数(Gini)等,此处使用基尼指数(Gini)。Given the data set D={(x 1 ,y 1 ),(x 2 ,y 2 ),…,( xi ,y i ),…,(x n ,y n )}, where xi is the input The feature vector, y i ∈{1,2,...,K} is a categorical variable containing K classes. In the question of whether the consumer buys, K=2, i=1,2,...,n,n is the sample size; the modeling process of the classification tree is to recursively select an attribute variable and determine the conditions for segmentation based on this attribute. Commonly used standards for measuring the impurity Q j of node j include misclassification rate, entropy (entory), Gini index (Gini), etc. The Gini index (Gini) is used here.
使用基尼指数用来衡量数据集的不确定性,定义如式(3)所示:The Gini index is used to measure the uncertainty of the data set, and the definition is as shown in Equation (3):
对于二分类,即消费者是否购买问题中,K=2,则基尼指数表示为:For the two-category problem, that is, whether the consumer buys or not, K=2, then the Gini index is expressed as:
Gini(r)=2r(1-r) (4)Gini(r)=2r(1-r) (4)
其中r表示表示节点j(j=1,2,…,J)中第k(k=1,2,…,K)类样本的比例;where r represents the proportion of samples of the kth (k=1,2,…,K) category in node j (j=1,2,…,J);
基尼指数(Gini)值越小,不确定程度就越小,选择基尼系数最小的指标进行分支,然后判断是否购买。决策树在易于理解而且直观表达方面的优点十分显著;与其他分析方法不同的不同点在于决策树可以快速分析大量基于数据和常规数据,获得准确的结果。决策树模型可以输出用户是否购买商品的概率。The smaller the Gini index value, the smaller the degree of uncertainty. Choose the indicator with the smallest Gini coefficient to branch, and then determine whether to buy. The advantages of decision trees in terms of ease of understanding and intuitive expression are very significant; the difference from other analysis methods is that decision trees can quickly analyze a large amount of data-based and conventional data to obtain accurate results. The decision tree model can output the probability of whether the user purchases the product.
步骤4:商家将用户实时数据输入用户数据输入模块,然后用户数据处理模型处理用户的输入数据,用户数据输出模型输出用户是否购买的概率,供商家进行营销决策。Step 4: The merchant inputs the user's real-time data into the user data input module, and then the user data processing model processes the user's input data. The user data output model outputs the probability of whether the user purchases, for the merchant to make marketing decisions.
另一方面,一种基于两阶段组合的在线消费行为预测系统,用于实现前述一种基于两阶段组合的在线消费行为预测方法,如图2所示,包括:用户数据输入模块,用户数据处理模块,用户数据输出模块。On the other hand, an online consumption behavior prediction system based on a two-stage combination is used to implement the aforementioned online consumption behavior prediction method based on a two-stage combination, as shown in Figure 2, including: user data input module, user data processing Module, user data output module.
所述用户数据输入模块,将用户浏览商品的在线数据输入到用户数据输入模块;The user data input module inputs the user's online data of browsing products into the user data input module;
所述用户数据处理模块,将用户数据输入模块的在线数据输入到用户数据处理模块,用户数据处理模型处理用户的在线数据,用于预测用户在线浏览行为购买商品的概率预测;The user data processing module inputs the online data from the user data input module to the user data processing module, and the user data processing model processes the user's online data to predict the probability of the user's online browsing behavior and purchase of goods;
所述用户数据输出模块,用户数据处理模块输出用户在线消费,即是否购买商品的概率,卖家根据用户购买商品的概率进行决策。The user data output module and the user data processing module output the user's online consumption, that is, the probability of whether to purchase the product, and the seller makes decisions based on the user's probability of purchasing the product.
本实施例中在评估在线消费者购买行为方面选择logistic回归模型和决策树模型,用串联方式建立两阶段组合模型。将logistic回归算法于变量选择和参数估计相结合,以最小的特征变量获得最高的预测精度。当自变量之间存在相关性时,它具有很好的鲁棒性和可解释性。决策树模型预测精度高,但鲁棒性差,不利于模型的推广。同时,由于黑箱操作的存在,无法解释。本文以logistic回归选择的变量作为决策树的输入变量,得到本模型的预测结果。本文的2个模型的对比表如2所示。In this embodiment, the logistic regression model and the decision tree model are selected to evaluate online consumer purchasing behavior, and a two-stage combination model is established in a series manner. The logistic regression algorithm is combined with variable selection and parameter estimation to obtain the highest prediction accuracy with the smallest feature variables. It is very robust and interpretable when there is correlation between independent variables. The decision tree model has high prediction accuracy, but poor robustness, which is not conducive to the generalization of the model. At the same time, due to the existence of black box operations, it cannot be explained. This article uses the variables selected by logistic regression as input variables of the decision tree to obtain the prediction results of this model. The comparison table of the two models in this article is shown in 2.
表2不同模型的准确率对比表Table 2 Accuracy comparison table of different models
从正确率来看,逻辑回归的正确率为0.8847,两阶段组合模型(本模型)的正确率率为0.9019。第一类错误率中最低的是组合模型,第二类错误率中最低的也是组合模型。经过以上分析,在准确率,第一类错误率和第二类错误率方面,本模型效果最好,证明了本模型能够有效判断消费者是否购买某商品,并对商家促销方案提供决策依据。From the perspective of accuracy, the accuracy of logistic regression is 0.8847, and the accuracy of the two-stage combination model (this model) is 0.9019. The lowest type 1 error rate is the combined model, and the lowest type 2 error rate is also the combined model. After the above analysis, in terms of accuracy, type I error rate and type II error rate, this model has the best effect, which proves that this model can effectively judge whether consumers purchase a certain product and provide decision-making basis for merchants' promotion plans.
最后应说明的是:以上实施例仅用以说明本发明的技术方案,而非对其限制;尽管参照前述实施例对本发明进行了详细的说明,本领域的普通技术人员应当理解:其依然可以对前述实施例所记载的技术方案进行修改,或者对其中部分或者全部技术特征进行等同替换;而这些修改或者替换,并不使相应技术方案的本质脱离本发明权利要求所限定的范围。Finally, it should be noted that the above embodiments are only used to illustrate the technical solution of the present invention, but not to limit it; although the present invention has been described in detail with reference to the foregoing embodiments, those of ordinary skill in the art should understand that it can still be used Modifications are made to the technical solutions described in the foregoing embodiments, or equivalent substitutions are made to some or all of the technical features; however, these modifications or substitutions do not cause the essence of the corresponding technical solutions to depart from the scope of the claims of the present invention.
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