CN102355368B - Fault processing method of network equipment and system - Google Patents
Fault processing method of network equipment and system Download PDFInfo
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- CN102355368B CN102355368B CN201110300814.3A CN201110300814A CN102355368B CN 102355368 B CN102355368 B CN 102355368B CN 201110300814 A CN201110300814 A CN 201110300814A CN 102355368 B CN102355368 B CN 102355368B
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- 238000003672 processing method Methods 0.000 title abstract 3
- 238000004458 analytical method Methods 0.000 claims abstract description 33
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- 230000006870 function Effects 0.000 claims description 10
- 238000011084 recovery Methods 0.000 claims description 7
- 238000007726 management method Methods 0.000 claims description 6
- 238000013024 troubleshooting Methods 0.000 claims description 6
- 238000012545 processing Methods 0.000 claims description 4
- 230000002776 aggregation Effects 0.000 claims description 3
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Abstract
The invention discloses a fault processing method of network equipment. The method comprises the following steps of: reading operation state information of each single board in the network equipment; generating and storing a log file of the corresponding single board according to the operation state information of each single board in the network equipment; reading and analyzing the log file in real time or according to trigger of a user; and performing fault detection and analysis on the corresponding single board according to the log file. In the fault processing method of the network equipment, provided by the invention, fault detection of the network equipment is realized by automatically reading and statistically analyzing data of a key position, a recoverable fault can be automatically recovered, and an unrecoverable fault is reported to a network administrator, so that the participation of the administrator can be avoided in an extremely short time, common equipment faults can be eliminated under the condition that a user does not sense, and fault time is greatly shortened.
Description
Technical field
The invention belongs to communication technical field, particularly relate to a kind of fault handling method and system of the network equipment.
Background technology
Along with the development of information technology and the intensification day by day to human lives's various aspects influence power thereof, network infrastructure has become the strategic resource involved the interests of the state and the people, and common, multiple network equipment failure has had a strong impact on survivability and the reliability of network.For avoiding or reducing the tremendous economic loss caused thus as far as possible, Timeliness coverage and remover apparatus fault have very important important function.
In network facilities operation maintenance, network manager carries the task such as perception, analysis, decision-making, execution of most network environment and equipment, and artificial analysis, detection and malfunction elimination cycle are usually in units of sky, have a strong impact on the availability of equipment.Prior art realizes the troubleshooting of the network equipment mainly through the mode of manual intervention, when the network equipment breaks down, noted abnormalities by user and informing network administrative department, thus trigger network keeper to the decision process of the detection of current network state, analysis and knowledge based and experience.
Under the troubleshooting mode of this kind of network equipment, the poor availability of the network equipment, user's loss is comparatively large, and user cannot avoid the perception of network failure, greatly certainly will reduce the satisfaction of user to this Virtual network operator.
Summary of the invention
The object of the embodiment of the present invention is the fault handling method providing a kind of network equipment, to solve prior art to realize network equipment troubleshooting by the mode of manual intervention, the poor availability of the network equipment, user's loss is comparatively large, and reduces the problem of user to the satisfaction of Virtual network operator.
The embodiment of the present invention is achieved in that a kind of fault handling method of the network equipment, said method comprising the steps of:
Read the running state information of each veneer in the network equipment, generate and store the journal file of corresponding veneer according to the running state information of veneer each in the network equipment;
In real time or read according to the triggering of user and analyze journal file, according to journal file, fault detection analysis is carried out to corresponding veneer.
The fault handling method of the network equipment provided by the invention is by the automatic reading of the data of key position and statistical analysis, realize the fault detect to the network equipment, and automatically recover fault can be recovered, unrecoverable failure reports webmaster, thus can within the extremely short time, without the need to the participation of keeper, get rid of common equipment fault when user's unaware, greatly reduce fault time.
Accompanying drawing explanation
Fig. 1 is the exemplary block diagram of existing a kind of network equipment;
Fig. 2 is the flow chart of the fault handling method of the network equipment provided by the invention;
Fig. 3 is in Fig. 2, the particular flow sheet of step S102;
Fig. 4 is the structure chart of the fault processing system of the network equipment provided by the invention;
Fig. 5 is the structure chart of fault detection analysis module in Fig. 4.
Embodiment
In order to make object of the present invention, technical scheme and advantage clearly understand, below in conjunction with drawings and Examples, the present invention is further elaborated.Should be appreciated that specific embodiment described herein only in order to explain the present invention, be not intended to limit the present invention.
Usually, the veneer that network device internal of the prior art has a difference in functionality by multiple and one carry out managing the master control borad controlled to multiple veneer and form, the fault handling method of the present invention's network equipment provided by the invention using the veneer that is placed on network data transmission path data each other as key position data, by the analysis to key position data, realize fault detection capability.Such as, as Fig. 1 shows a kind of typical structure of the network equipment, it comprises and is placed in commercial chip respectively as veneer, primary scene programmable gate array chip, secondary scene programmable gate array chip and the SPI interface of network data in turn on transmission path.The fault handling method of the network equipment provided by the invention is by the data on the transmission path of commercial chip and network equipment outside, data on transmission path between commercial chip and primary scene programmable gate array chip, data on transmission path between primary scene programmable gate array chip and secondary scene programmable gate array chip, data on transmission path between secondary scene programmable gate array chip and SPI interface, data on the transmission path of SPI interface and network equipment outside are as key position data.
As shown in Figure 2, the fault handling method of the network equipment provided by the invention comprises the following steps:
In step S101, read the running state information of each veneer in the network equipment, generate and store the journal file of corresponding veneer according to the running state information of veneer each in the network equipment.
In the present invention, distinguish the journal file of different veneer with the shelf number of veneer, port numbers and board type, therefore, after the position of veneer changes, need journal file be regenerated.
In step s 102, in real time or read according to the triggering of user and analyze journal file, according to journal file, fault detection analysis is carried out to corresponding veneer.
Wherein, as shown in Figure 3, in step S102, further comprising the steps according to the step that journal file carries out fault detection analysis to corresponding veneer:
In step s 201, add up according to the key position data in journal file, by determining the fault type of corresponding veneer to the com-parison and analysis of statistics.Wherein, the fault type of veneer can be not limited to as hardware fault, fault of tabling look-up, line interface fault and the fault that goes offline.
In order to improve the reliability that fault type judges, the present invention, when can not determine the fault type of corresponding veneer by the com-parison and analysis to statistics, provides debug process.Particularly, when by can not determine the fault type of corresponding veneer to the com-parison and analysis of statistics, can also comprise the following steps: corresponding veneer is set to debugging mode and notices webmaster, webmaster can not operate the veneer be under debugging mode; For corresponding veneer configuration list item, by corresponding veneer to self sending debugging bag and according to the signal type returned, determining the fault type of corresponding veneer; After the fault of corresponding veneer is determined or is excluded, delete the list item of configuration, and remove the debugging mode of corresponding veneer.
More specifically, for the step of corresponding veneer configuration list item can comprise the following steps: when by can not determine the fault type of corresponding veneer to the com-parison and analysis of statistics, insert at corresponding veneer the fixing Aggregation Table that a protocol type is TCP; The output port of corresponding veneer is configured to the port numbers of corresponding veneer; The fixed keyword table that a protocol type is TCP is inserted at master control borad.
In step S202, whether failure judgement is to recover fault, is perform step S203, otherwise performs step S204.
In the present invention, when the fault type of veneer be hardware fault, fault of tabling look-up, line interface fault and go offline fault time, then can to recover fault be hardware fault and table look-up fault.
In step S203, fault recovery is carried out to corresponding veneer.
Step S203 specifically comprises the following steps: carry out software reset to corresponding veneer; When corresponding veneer still cannot normally start through three software resets, think that the fault of corresponding veneer is irrecoverable, and send the fault-signal that goes offline of corresponding veneer to webmaster.
The present invention, after step S203, can also comprise the following steps: Troubleshooting information is sent to webmaster; Webmaster re-issues list item.List item wherein records the listing file that the network equipment arrives the routing information of particular network terminal, and when the network equipment is router, this list item is routing table.
In step S204, for expendable fault, report webmaster, shown the fault message of corresponding veneer by network management platform.
The present invention can also comprise the following steps before or after step S204: the journal file safeguarding the corresponding veneer stored.For Linux system, because journal file more than 4G, at present according to the speed of file record, can not adopt the mode of run-down file every day, if file size exceedes limit value, then the catalogue of change file record record again.
The present invention can also comprise the following steps before or after step S204: show user's on-line debugging and query interface interface by the mode of order line; The reading signal that reception commissioning staff inputs in this connection interface and debug function call signal; According to the reading signal received, read the daily record signal of the corresponding veneer stored, and call corresponding debug function according to the debug function call signal received, to make, when departing from various debugging acid, to provide user to read the easy way of the log information of any veneer.In the present invention, order presses hierarchical organization, such as, order under can arranging:
Show-> show_file-> show_file_dirname shows fault log file directory
Show-> show_file-> show_file_dir shows the All Files under defect list
Debug-> allupboard inquires about the veneer of current all startups
Debug-> resetboard Reset Board
Debug-> debugboard arranges veneer and is in debug state
Debug-> debugboard_stop removes veneer debug state
Fault Infor-> boardDowncount query facility generation unrecoverable failure number of times
The total degree that FaultInfor-> faultcount query facility breaks down
The time that FaultInfor-> latestfaulttime breaks down for the last time
All fault messages of Fault Infor-> getfaultInfor display device
For ensureing the consistency of the list item between the network equipment and webmaster, the present invention can also comprise the following steps before or after step S204: the list item entry number reporting veneer to webmaster; The corresponding list item entry number that this list item entry number and webmaster store by webmaster is compared, and when the corresponding list item entry number that this list item entry number and webmaster store is inconsistent, is laid equal stress on newly issue by webmaster deletion list item.
As shown in Figure 4, the fault processing system of the network equipment provided by the invention comprises: read module 11, for reading the running state information of each veneer in the network equipment; Daily record generation module 12, for generating the journal file of corresponding veneer according to the running state information of veneer each in the network equipment; Memory module 13, for storing daily record file; Fault detection analysis module 14, for time or read according to the triggering of user and analyze journal file, according to journal file, fault detection analysis is carried out to corresponding veneer.
As shown in Figure 5, fault detection analysis module 14 wherein comprises further: fault type determination module 141, for adding up according to the key position data in journal file, by determining the fault type of corresponding veneer to the com-parison and analysis of statistics; Debugging module 142, for when by can not determine the fault type of corresponding veneer to the com-parison and analysis of statistics, corresponding veneer is set to debugging mode and notices webmaster, be corresponding veneer configuration list item afterwards, by corresponding veneer to self sending debugging bag and according to the signal type that returns, determining the fault type of corresponding veneer, and after the fault of corresponding veneer is determined or is excluded, delete the list item of configuration, and remove the debugging mode of corresponding veneer; Whether judge module 143 is to recover fault for failure judgement; Whether Failure Recovery Module 144, for being, when can recover fault, carry out fault recovery to corresponding veneer when judge module 143 failure judgement; Reporting module 145, for when whether judge module 143 failure judgement is unrecoverable failure, report webmaster, the fault message of corresponding veneer is shown by network management platform, and when whether judge module 143 failure judgement is when can recover fault, Troubleshooting information is sent to webmaster, re-issues list item by webmaster.
Further, fault detection analysis module 14 can also comprise a maintenance module, for safeguarding the journal file of the corresponding veneer that memory module 13 stores.
Further, fault detection analysis module 14 can also comprise a command calls module, for showing user's on-line debugging and query interface interface by the mode of order line, the reading signal that reception commissioning staff inputs in this connection interface and debug function call signal, and according to the reading signal received, read the daily record signal of the corresponding veneer stored, and call corresponding debug function according to the debug function call signal received.
Further, for ensureing the consistency of the list item between the network equipment and webmaster, reporting module 145 is also for reporting the list item entry number of veneer to webmaster, the corresponding list item entry number this list item entry number and webmaster stored by webmaster is compared, and when the corresponding list item entry number that this list item entry number and webmaster store is inconsistent, is laid equal stress on by webmaster deletion list item and newly issue.
Preferably, read module 11 is placed in each veneer; Daily record generation module 12, memory module 13 and fault detection analysis module 14 are placed in master control borad, and daily record generation module 12 by issuing the mode of reading command to read module 11, can obtain the running state information that read module 11 reads.
The fault handling method of the network equipment provided by the invention is by the automatic reading of the data of key position and statistical analysis, realize the fault detect to the network equipment, and automatically recover fault can be recovered, unrecoverable failure reports webmaster, thus can within the extremely short time, without the need to the participation of keeper, get rid of common equipment fault when user's unaware, greatly reduce fault time.
The above; be only the present invention's preferably embodiment; but protection scope of the present invention is not limited thereto; anyly be familiar with those skilled in the art in the technical scope that the present invention discloses; be equal to according to technical scheme of the present invention and inventive concept thereof and replace or change, all should be encompassed within protection scope of the present invention.
Claims (6)
1. a fault handling method for the network equipment, is characterized in that, said method comprising the steps of:
Read the running state information of each veneer in the network equipment, generate and store the journal file of corresponding veneer according to the running state information of veneer each in the network equipment;
In real time or read according to the triggering of user and analyze journal file, according to journal file, fault detection analysis is carried out to corresponding veneer;
Wherein, describedly according to journal file, the step that corresponding veneer carries out fault detection analysis to be comprised the following steps:
Add up according to the key position data in journal file, by determining the fault type of corresponding veneer to the com-parison and analysis of statistics;
Whether failure judgement is to recover fault, is carry out fault recovery to corresponding veneer, otherwise for expendable fault, reports webmaster, shown the fault message of corresponding veneer by network management platform;
When by can not determine the fault type of corresponding veneer to the com-parison and analysis of statistics, described method is further comprising the steps of:
Corresponding veneer is set to debugging mode and notices webmaster;
For corresponding veneer configuration list item, by corresponding veneer to self sending debugging bag and according to the signal type returned, determining the fault type of corresponding veneer;
After the fault of corresponding veneer is determined or is excluded, delete the list item of configuration, and remove the debugging mode of corresponding veneer;
Wherein, the described step for corresponding veneer configuration list item comprises the following steps:
When by can not determine the fault type of corresponding veneer to the com-parison and analysis of statistics, insert at corresponding veneer the fixing Aggregation Table that a protocol type is TCP;
The output port of corresponding veneer is configured to the port numbers of corresponding veneer;
The fixed keyword table that a protocol type is TCP is inserted at master control borad.
2. the fault handling method of the network equipment as claimed in claim 1, is characterized in that, describedly comprises the following steps the step that corresponding veneer carries out fault recovery:
Software reset is carried out to corresponding veneer;
When corresponding veneer still cannot normally start through three software resets, think that the fault of corresponding veneer is irrecoverable, and send the fault-signal that goes offline of corresponding veneer to webmaster.
3. the fault handling method of the network equipment as claimed in claim 1, is characterized in that, described in report webmaster, before or after the step being shown the fault message of corresponding veneer by network management platform, further comprising the steps of:
User's on-line debugging and query interface interface is shown by the mode of order line;
The reading signal that reception commissioning staff inputs in this connection interface and debug function call signal;
According to the reading signal received, read the daily record signal of the corresponding veneer stored, and call corresponding debug function according to the debug function call signal received.
4. the fault handling method of the network equipment as claimed in claim 1, is characterized in that, described in report webmaster, before or after the step being shown the fault message of corresponding veneer by network management platform, further comprising the steps of:
The list item entry number of veneer is reported to webmaster;
The corresponding list item entry number that this list item entry number and webmaster store by webmaster is compared, and when the corresponding list item entry number that this list item entry number and webmaster store is inconsistent, is laid equal stress on newly issue by webmaster deletion list item.
5. a fault processing system for the network equipment, is characterized in that, described system comprises:
Read module, for reading the running state information of each veneer in the network equipment;
Daily record generation module, for generating the journal file of corresponding veneer according to the running state information of veneer each in the network equipment;
Memory module, for storing daily record file;
Fault detection analysis module, in real time or read according to the triggering of user and analyze journal file, carries out fault detection analysis according to journal file to corresponding veneer;
Described fault detection analysis module comprises:
Fault type determination module, for adding up according to the key position data in journal file, by determining the fault type of corresponding veneer to the com-parison and analysis of statistics;
Debugging module, for when by can not determine the fault type of corresponding veneer to the com-parison and analysis of statistics, corresponding veneer is set to debugging mode and notices webmaster, be corresponding veneer configuration list item afterwards, by corresponding veneer to self sending debugging bag and according to the signal type that returns, determining the fault type of corresponding veneer, and after the fault of corresponding veneer is determined or is excluded, delete the list item of configuration, and remove the debugging mode of corresponding veneer; The process that described debugging module is embodied as corresponding veneer configuration list item is: when by can not determine the fault type of corresponding veneer to the com-parison and analysis of statistics, insert at corresponding veneer the fixing Aggregation Table that a protocol type is TCP; The output port of corresponding veneer is configured to the port numbers of corresponding veneer; The fixed keyword table that a protocol type is TCP is inserted at master control borad;
Whether judge module is to recover fault for failure judgement;
Whether Failure Recovery Module, for being, when can recover fault, carry out fault recovery to corresponding veneer when judge module failure judgement;
Reporting module, for when whether judge module failure judgement is unrecoverable failure, report webmaster, the fault message of corresponding veneer is shown by network management platform, and when whether judge module failure judgement is when can recover fault, Troubleshooting information is sent to webmaster, re-issues list item by webmaster.
6. the fault processing system of the network equipment as claimed in claim 5, it is characterized in that, described read module is placed in each veneer of the network equipment; Described daily record generation module, memory module and fault detection analysis module are placed in the master control borad of the network equipment.
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| CN201110300814.3A CN102355368B (en) | 2011-10-08 | 2011-10-08 | Fault processing method of network equipment and system |
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| CN201110300814.3A CN102355368B (en) | 2011-10-08 | 2011-10-08 | Fault processing method of network equipment and system |
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| CN102355368B true CN102355368B (en) | 2015-03-18 |
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| CN102833115B (en) * | 2012-09-04 | 2016-03-16 | 瑞斯康达科技发展股份有限公司 | A kind of alert processing method of port and system |
| CN104951395A (en) * | 2014-03-27 | 2015-09-30 | 浙江大华技术股份有限公司 | Debugging information processing method and device for embedded system |
| CN105630647A (en) * | 2014-11-28 | 2016-06-01 | 中兴通讯股份有限公司 | Equipment detection method and detection equipment |
| CN105741442B (en) * | 2015-08-05 | 2019-03-12 | 深圳怡化电脑股份有限公司 | A kind of unit failure treating method and apparatus of self-service dealing equipment |
| CN105227399A (en) * | 2015-09-10 | 2016-01-06 | 汉柏科技有限公司 | Based on network equipment Debugging message acquisition methods and the system of User space |
| CN105530124B (en) * | 2015-12-09 | 2019-01-01 | 中国航空工业集团公司西安航空计算技术研究所 | A kind of AFDX end system failure fast positioning method |
| CN107517110B (en) * | 2016-06-15 | 2022-07-12 | 中兴通讯股份有限公司 | Single board configuration self-recovery method and device in distributed system |
| CN107529183B (en) * | 2016-06-22 | 2022-03-25 | 中兴通讯股份有限公司 | Communication equipment detection method and device and communication equipment |
| CN108234179A (en) * | 2016-12-21 | 2018-06-29 | 大唐移动通信设备有限公司 | The method and device that a kind of warning information reports |
| CN107958347A (en) * | 2017-12-18 | 2018-04-24 | 金税信息技术服务股份有限公司 | It is a kind of that there are the intelligent operation management method and system of automatic fault reporting |
| CN112083977B (en) * | 2019-06-12 | 2025-04-11 | 瑞昱半导体股份有限公司 | Transmission interface error handling method and related error handling device |
| CN112817801A (en) * | 2019-11-15 | 2021-05-18 | 中兴通讯股份有限公司 | Single board detection method, computer equipment and computer readable medium |
| CN113572637A (en) * | 2021-07-16 | 2021-10-29 | 中盈优创资讯科技有限公司 | Network fault automatic preprocessing method and device |
| CN113890819A (en) * | 2021-09-29 | 2022-01-04 | 杭州迪普科技股份有限公司 | Fault processing method, device and system |
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