CN101441744A - E-mail management method and system - Google Patents
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Abstract
The invention discloses an email management method, which comprises the following steps: receiving a new e-mail, and determining summary information of the new e-mail, wherein the summary information at least comprises a text summary and a complete mail link; and displaying the summary information of the new E-mail to a user. The invention also discloses an email management system, and the method and the system improve the processing efficiency of the user when the user processes the email, especially the email with a large quantity.
Description
Technical Field
The present invention relates to email management technologies, and in particular, to an email management method and system.
Background
With the development of computer networks, e-mail has become one of the most widely used communication tools, and plays an increasingly important role in the work and life of people. Especially in work, email is almost an indispensable communication tool.
People use the e-mail to communicate, which is completed through an e-mail client. Currently email clients manage emails mostly in the form of email lists. The email client performs different sorting methods on the emails, such as sorting according to priority, subject, sender, time, email size and the like, so as to achieve the purpose of facilitating the user to read and browse the emails. As shown in fig. 1, a method for providing email reference to a user by an email client in the prior art is provided, that is: providing a list of received e-mails for a user, wherein a title, a sender and time information are displayed on each e-mail; and clicking the e-mail which is desired to be viewed by the user, and opening the complete e-mail.
However, when the number of emails in the email client is large, it is still difficult for the user to find the email that needs to be preferentially processed most from the many emails listed in the email list. Taking work as an example, many enterprise users often have a large number of emails to be processed after a weekend or a vacation is spent; even in daily work, many enterprise users need to spend hours reading and processing various types of e-mails every day. These emails include a part of important work emails, and also include many general notification emails, advertisement emails, spam emails, and the like. Therefore, an efficient email management method is needed to help a user quickly and efficiently determine the processing priority of each email, so as to improve the efficiency of processing emails for the user.
Based on this, some improved methods for managing e-mails in the prior art have been proposed, for example, e-mails with the same subject are collected, that is, e-mails and replies thereof are collected, which is convenient for users to process e-mails to a certain extent and improves e-mail processing efficiency. However, the e-mails with the same subject are only a small part of the limited number of e-mails, so that the e-mails with the same subject are collected alone, and the processing efficiency of the e-mails for users cannot be greatly improved, especially when the users face hundreds of e-mails to be processed, the improved e-mail management method has limited improvement on the e-mail processing efficiency.
In addition, as communication technology has evolved from fixed networks to mobile networks and from wired networks to wireless networks, e-mail has also migrated in large numbers from fixed PCs to mobile handsets. On a handheld device with a smaller screen than a PC (personal computer), due to the limitation of a display area, the e-mail information such as a title, a sender, time and the like is small in general font, incomplete in displayed information and inconvenient to browse and read; further, if the e-mail has a large amount of information, the e-mail is omitted or cut out when displayed, and the display of important information such as a theme is incomplete. Many times, a user can only make an accurate determination on the priority of an email by opening a complete email and spending more time viewing the email content.
Therefore, the above-mentioned factors cause that the method for managing the e-mails, especially the e-mails with a large number in the prior art, cannot better improve the efficiency of the user for processing the e-mails.
Disclosure of Invention
In view of the above, the technical problem to be solved by the present invention is to provide an email management method and system to improve the efficiency of a user processing emails, especially a large number of emails.
Therefore, the embodiment of the invention adopts the following technical scheme:
the invention provides an email management method, which comprises the following steps:
receiving a new e-mail, and determining summary information of the new e-mail, wherein the summary information at least comprises a text summary and a complete mail link;
and displaying the summary information of the new E-mail to a user.
Wherein, the summary information further includes: any combination of one or more of priority, subject, sender, sending time, attachment list, carbon copy user, and email size of the email.
The method for determining the text abstract specifically comprises the following steps:
extracting the first N1 characters of the E-mail text; or,
extracting the last N2 characters of the E-mail text; or,
extracting the first N3 characters of each paragraph of the E-mail text;
wherein, the N1, the N2 and the N3 are integers which are more than 0.
The summary information is displayed to the user in the form of a summary email.
The displaying the summary information of the new e-mail to the user specifically comprises:
judging whether an abstract mail which is unread by a user exists, if so, directly adding the abstract information into the abstract mail, and continuously displaying the abstract mail in an unread manner; otherwise, generating an abstract mail according to the abstract information, and displaying the abstract mail to a user.
The displaying the summary information of the new e-mail to the user specifically comprises:
generating summary information items according to the summary information;
and assembling the generated summary information items into a summary mail and displaying the summary mail to the user.
The method further comprises the following steps: and when the summary information of the new e-mails is displayed to the user, sequencing the summary information of the new e-mails.
The sorting specifically comprises:
sorting the summary information according to the sending time or priority or the subject or the size of the sender or the E-mail contained in the summary information; or,
and performing multiple sorting of the summary information according to the priority, the subject and the sender of the e-mails contained in the summary information.
The invention also provides an email management system, which comprises: a data receiving unit, a summary extracting unit, and an information display unit, wherein,
a data receiving unit for receiving a new e-mail;
the abstract extracting unit is used for determining the abstract information of the new electronic mail received by the data receiving unit, and the abstract information at least comprises the text abstract and the complete mail link of the new electronic mail;
and the information display unit is used for displaying the summary information determined by the summary extraction unit to a user.
Wherein the information display unit includes: an information assembling unit and a mail display unit, wherein,
the information assembling unit is used for adding the summary information determined by the summary extracting unit into the existing unread summary mails or generating new summary mails according to the summary information;
and the mail display unit is used for displaying the summary mail generated by the information assembly unit to a user.
The information display unit includes: a summary information item generating unit, a sorting unit, an information item assembling unit, and a mail display unit, wherein,
the summary information item generating unit is used for generating a summary information item corresponding to the new electronic mail according to the summary information determined by the summary extracting unit;
the sorting unit is used for sorting the summary information items generated by the summary information item generating unit;
the information item assembling unit is used for assembling the summary information items sequenced by the sequencing unit into a summary mail;
and the mail display unit is used for displaying the summary mail assembled by the information item assembling unit to a user.
The data receiving unit is further configured to: when a new e-mail is received, whether the abstract information of the new e-mail is extracted or not is judged, and the new e-mail is correspondingly provided to the abstract extracting unit or the information display unit.
The technical effect analysis of the technical scheme is as follows:
when a new e-mail is received, besides the information of the e-mail such as the subject, priority, sender and the like of the e-mail, the text abstract of the e-mail is extracted and the complete mail link of the e-mail is determined, and the information is used as the information of the e-mail abstract which is provided for the user to view, so that more e-mail summary information is provided for the user, the processing priority of the e-mail can be more accurately determined under the condition that the user does not open the complete e-mail, and the complete e-mail is directly opened through the provided complete mail link when the e-mail is determined to be processed, so that the efficiency of the user for processing the e-mail is greatly improved.
In addition, the summary information of the e-mails is sequenced, particularly multiple sequencing is performed, and the e-mails with the same priority or subject or sender are combined together, so that the e-mails can be conveniently checked by a user, and the efficiency of processing the e-mails by the user is further improved.
Drawings
FIG. 1 is a diagram illustrating a list of emails and a user opening method provided by a prior art email client;
FIG. 2 is a flow chart illustrating an email management method according to the present invention;
FIG. 3 is a flowchart of an email management method according to embodiment 1 of the present invention;
FIG. 4 is a flowchart of an email management method according to embodiment 2 of the present invention;
FIG. 5 is a diagram illustrating an email management system according to the present invention;
FIG. 6 is a schematic structural diagram of an information display unit according to the present invention;
FIG. 7 is a schematic structural diagram of another information display unit according to the present invention.
Detailed Description
The basic idea of the invention is: and determining that the new e-mail at least comprises the text abstract and the abstract information of the complete e-mail link, displaying the abstract information to the user, and adding more information for determining the processing priority of the new e-mail for the user, thereby improving the efficiency of the user for processing the e-mail.
The following describes the implementation of the email management method and system according to the present invention in detail with reference to the accompanying drawings.
Fig. 2 is a schematic flow chart of an email management method of the present invention, as shown in fig. 2, the method includes:
step 201: and receiving a new e-mail, determining whether to acquire the summary information of the e-mail, if so, executing step 203, otherwise, executing step 202.
The e-mail management method of the invention can be used as a function of an e-mail client, exists in parallel with the e-mail management method of the prior art, and is implemented by presetting which method is used by a user to manage new e-mails, and specifically comprises the following steps: and providing a selection interface for the user, and setting whether to extract the new E-mail abstract information by the user. At this time, when a new email is received in this step, whether to extract email summary information is determined by acquiring the setting information of the user.
Alternatively, the email management method according to the present invention may replace the method of directly displaying the new email in the prior art, in which step 201 and step 202 may be omitted, and step 203 is directly executed when the email client receives the new email.
Step 202: and putting the new e-mail into an e-mail list, displaying the new e-mail to a user, and finishing the current processing flow.
In this step, the new email may be displayed to the user by using a corresponding method in the prior art, for example, the new email is marked as unread and displayed at the top of the email list, which is not described herein again.
Step 203: determining summary information for the new e-mail including at least the body summary and the complete mail link, step 204 is performed.
Wherein, the summary information may further include: the e-mail comprises information such as priority, subject, sender, sending time, attachment list and the like of the e-mail, and even comprises information such as a copying user, a secret copying user, the size of the e-mail and the like.
When the text abstract is extracted, an extraction method for extracting article abstract such as the first N1(N1>0) words of the email text, the last N2(N2>0) words of the email text, or the first N3(N3>0) words of each paragraph of the email text can be used, which is not limited herein; wherein N1, N2 and N3 are integers greater than 0. In practical applications, the method for extracting the text abstract can be set by a user, or preset by a system to which the management method of the present invention is applied. The specific number of words extracted can also be set autonomously in practical applications, and is not limited here. However, it should be noted that: the number of words of the text abstract cannot be too much, so that the aim of brief prompt cannot be achieved; but not too little to prompt the user for textual content.
The complete email link points to an address for accessing the complete new email, which may be a local access address after the new email is stored, or may be an access address of the new email in the server. The summary information of the e-mail is only a highly simplified version of the complete e-mail and does not include all contents of the e-mail, and when a user determines that the complete e-mail needs to be read according to summary information such as a text summary of a new e-mail, the complete e-mail can be conveniently read through the complete e-mail link.
Step 204: and displaying the extracted summary information of the new E-mail to the user, and ending the current processing flow.
In embodiment 1 and embodiment 2, a method for displaying the extracted summary information of the new e-mail to the user is respectively provided. However, the method for displaying to the user in this step may be, but is not limited to, the display methods listed in embodiments 1 and 2, and other methods for displaying to the user in the prior art may also be used to complete this step, which is not described herein again.
Example 1
Fig. 3 is a flowchart illustrating an email management method according to embodiment 1 of the present invention. In the method, summary information of the e-mail is added to the summary mail and displayed to a user.
As shown in fig. 3, the method includes:
step 301: and receiving a new E-mail, extracting the first 100 words of the E-mail text in the new E-mail as text abstract, determining the complete mail link of the new E-mail, and using the information as abstract information of the new E-mail.
Step 302: judging whether the summary mails unread by the user exist currently or not, if so, executing a step 303; otherwise, step 304 is performed.
Step 303: and directly adding the summary information of the new e-mail into the unread summary e-mail, continuously displaying the summary e-mail to the user in a corresponding mode, and ending the current processing flow.
Step 304: and generating an abstract mail according to the abstract information of the new electronic mail, displaying the abstract mail to a user in an unread electronic mail mode, and ending the current processing flow.
The method for displaying the abstract email to the user in the steps 303 and 304 can be implemented by using the display method of the unread email in the prior art; or, a special summary mail display area can be set to facilitate the user to view the summary mail.
In addition, when the summary mail is generated or the summary information is directly added to the summary mail in step 303 and step 304, sorting may be performed according to the subject, priority, and the like included in the summary information of each email, and a specific sorting method may be completed by using a related technology in the prior art, which is not described herein again.
In the embodiment of the present invention shown in fig. 3, the storage manner of the summary information of each email is not limited, for example, the summary information item of the email may be generated as shown in embodiment 2; alternatively, the summary information of one email may be stored separately, or different summary information of the email, such as subject, priority, etc., may be stored in a classified manner, as long as the summary information of the required email can be acquired when the steps such as step 303 and step 304, etc., which require the summary information of the email, are executed.
Example 2
Fig. 4 is a flowchart illustrating an email management method according to embodiment 2 of the present invention. In the method, abstract information is extracted, abstract information items are generated and sequenced, and the abstract information items are assembled into an abstract mail to be displayed to a user.
As shown in fig. 4, the method includes:
step 401: receiving a new e-mail, determining whether to extract the summary information of the e-mail, if so, executing step 403, otherwise, executing step 402.
Step 402: and putting the new e-mail into an e-mail list, displaying the new e-mail to a user, and finishing the current processing flow.
Step 403: extracting the first 50 words of each paragraph of the E-mail text in the new E-mail as text abstract, extracting the priority, subject, sender and attachment list information of the new E-mail, determining the complete mail link of the new E-mail, and using the information as the abstract information of the new E-mail.
Step 404: and generating a summary information item corresponding to the new electronic mail according to the summary information of the new electronic mail.
The generated summary information item is not limited in format and type, and the summary information item may be a block of memory area for storing summary information, or a single file, or a block of data in a file, or a record in a database.
Step 405: and sequencing the summary information items of the new E-mail and the summary information items of other new E-mails.
The sorting may be performed by using a related e-mail sorting method in the prior art, for example, sorting according to priority or subject or sender. Alternatively, multiple ordering methods may be used.
The multiple ordering specifically comprises: selecting the information of priority, subject, sender and the like of the e-mail as the sorting fields, determining the priority of sorting each sorting field, and then sorting the e-mail in sequence according to the sorting fields and the priority thereof. For example, the emails are sorted in order according to priority, subject, and sender, i.e.: firstly, after the summary information items are sorted according to the priority of the corresponding electronic mail, the summary information items with the same priority are sorted according to the subject of the electronic mail, then the summary information items without the same subject are sorted according to the senders, then the summary information items without the same sender are sorted according to other fields, if more fields are arranged, and so on.
Through the multiple sorting, the electronic mails with the same priority level are combined together, the electronic mails with the same subject are combined together, the electronic mails of the same sender are combined together, and the quantity of the electronic mails to be processed is reduced formally by sorting and sorting the electronic mails, for example: for a certain subject, there are 20 replies, and it is general to look at a reply e-mail to know the relevant contents of all e-mails on that subject, so as to facilitate the decision to continue to process other 19 replies or to process other e-mails preferentially. In addition, the e-mail content is classified, and meanwhile, the work corresponding to the e-mail content is associated, so that batch processing of the user is facilitated, and the processing efficiency of the user on the e-mail is improved.
Moreover, when the threshold is set in step 406 and the summary mail is assembled after the summary information items reach the threshold number, the sorting can be automatically completed in the background by using the idle time, and the user experience is not influenced by occupying the user time.
Step 406: and assembling the sorted summary information items into a summary mail, and displaying the summary mail to a user for the user to view.
The method for assembling the summary information items into the e-mail can be completed by using related methods in the prior art, and is not described herein again.
When the summary information items are assembled into the summary mail, one summary mail may be assembled for each summary information item, but it is preferable to set a threshold value for the assembled summary information items, and when the number of summary information items of the new e-mail reaches the threshold value, the assembly of the threshold value summary information items is performed.
The method of displaying the summary mail to the user in this step is not limited here. For example: displaying the summary mails to the users at the top of the mail list in the form of unread e-mails; or, a display area and a display list of the summary mail are additionally set for the user to click and read, and the like, which is not described herein again.
When summary information is displayed by using summary mails in the above embodiments 1 and 2, the summary information of each email in the summary mails may be displayed individually, for example, using separators between summary information of emails, even if the summary information of emails uses a special font, and some fields of the summary information of emails use different display colors. Alternatively, the summary information may be displayed directly by using a third-party word processing software.
FIG. 5 is a diagram of an email management system according to the present invention. The system may be provided in an email client as part of the client. As shown in fig. 5, the system includes: a data receiving unit 510, a summary extracting unit 520, and an information displaying unit 530, wherein,
a data receiving unit 510, configured to receive a new e-mail and provide the new e-mail to the summary extracting unit 520.
A summary extracting unit 520 for determining summary information of the new e-mail and providing the summary information to an information display unit 530.
Wherein, the summary information at least comprises the text summary and the complete mail link of the new electronic mail.
An information display unit 530, configured to display the summary information to a user.
The data receiving unit 510 is further configured to determine whether to extract summary information of a new e-mail when the new e-mail is received, and if so, provide the new e-mail to the summary extracting unit 520, and if not, directly provide the new e-mail to the information displaying unit 530; accordingly, the method can be used for solving the problems that,
an information display unit 530 for displaying the new e-mail to the user.
The information display unit 530 may further use the structure shown in fig. 6 or the structure shown in fig. 7, which will be described in detail below.
Fig. 6 is a schematic structural diagram of an information display unit, as shown in fig. 6, including: an information assembly unit 5301, a mail display unit 5302, wherein,
an information assembling unit 5301, configured to obtain the summary information provided by the summary extracting unit 520, determine whether an unread summary mail exists in the email displayed by the mail display unit 5302, and if so, directly add the summary information to the unread summary mail; if the summary information does not exist, a new summary mail is generated according to the summary information and is provided to the mail display unit 5302 for display.
Mail display unit 5302 displays the summary mail generated by information assembly unit 5301 to the user.
Fig. 7 is a schematic structural diagram of another information display unit, as shown in fig. 7, including: a summary information item generating unit 5303, a sorting unit 5304, an information item assembling unit 5305, a mail display unit 5306, wherein,
the summary information item generating unit 5303 is configured to generate a summary information item corresponding to the new email according to the summary information provided by the summary extracting unit 520, and send the summary information item to the sorting unit 5304.
The sorting unit 5304 is configured to sort all unassembled summary information items.
An information item assembling unit 5305, which is used for assembling the summary information items sorted by the sorting unit 5304 into a summary mail.
Wherein, when a threshold for assembling is set for the summary information item to be assembled, the information item assembling unit 5305 is further configured to: and judging whether the number of the summary information items exceeds the threshold value.
A mail display unit 5306 for displaying the summary mail assembled by the information item assembly unit 5305 to the user.
With the information display unit structures shown in fig. 6 and 7, when the information display unit 530 is used to display a new email to the user, the email display unit 5302 and the email display unit 5306 are further used to: the new e-mail is displayed to the user.
It will be appreciated by those of ordinary skill in the art that processes for implementing the email management method of the above embodiments may be carried out by program instructions and associated hardware, the program being stored on an accessible storage medium and when executed performing corresponding steps of the above method. The storage medium may be as follows: ROM/RAM, magnetic disk, optical disk, etc.
The foregoing is only a preferred embodiment of the present invention, and it should be noted that, for those skilled in the art, various modifications and decorations can be made without departing from the principle of the present invention, and these modifications and decorations should also be regarded as the protection scope of the present invention.
Claims (12)
1. An email management method, comprising:
receiving a new e-mail, and determining summary information of the new e-mail, wherein the summary information at least comprises a text summary and a complete mail link;
and displaying the summary information of the new E-mail to a user.
2. The method of managing according to claim 1, wherein the summary information further includes: any combination of one or more of priority, subject, sender, sending time, attachment list, carbon copy user, and email size of the email.
3. The management method according to claim 1, wherein the text abstract determining method specifically comprises:
extracting the first N1 characters of the E-mail text; or,
extracting the last N2 characters of the E-mail text; or,
extracting the first N3 characters of each paragraph of the E-mail text;
wherein, the N1, the N2 and the N3 are integers which are more than 0.
4. The management method according to any one of claims 1 to 3, wherein the summary information is displayed to the user in the form of a summary mail.
5. The method according to claim 4, wherein said displaying said summary information of the new e-mail to the user is specifically:
judging whether an abstract mail which is unread by a user exists, if so, directly adding the abstract information into the abstract mail, and continuously displaying the abstract mail in an unread manner; otherwise, generating an abstract mail according to the abstract information, and displaying the abstract mail to a user.
6. The management method according to claim 4, wherein said displaying the summary information of the new e-mail to the user is specifically:
generating summary information items according to the summary information;
and assembling the generated summary information items into a summary mail and displaying the summary mail to the user.
7. A method for managing as claimed in claim 2 or 3, characterized in that the method further comprises: and when the summary information of the new e-mails is displayed to the user, sequencing the summary information of the new e-mails.
8. The management method according to claim 7, wherein the sorting is specifically:
sorting the summary information according to the sending time or priority or the subject or the size of the sender or the E-mail contained in the summary information; or,
and performing multiple sorting of the summary information according to the priority, the subject and the sender of the e-mails contained in the summary information.
9. An email management system, comprising: a data receiving unit, a summary extracting unit, and an information display unit, wherein,
a data receiving unit for receiving a new e-mail;
the abstract extracting unit is used for determining the abstract information of the new electronic mail received by the data receiving unit, and the abstract information at least comprises the text abstract and the complete mail link of the new electronic mail;
and the information display unit is used for displaying the summary information determined by the summary extraction unit to a user.
10. The system of claim 9, wherein the information display unit comprises: an information assembling unit and a mail display unit, wherein,
the information assembling unit is used for adding the summary information determined by the summary extracting unit into the existing unread summary mails or generating new summary mails according to the summary information;
and the mail display unit is used for displaying the summary mail generated by the information assembly unit to a user.
11. The system of claim 9, wherein the information display unit comprises: a summary information item generating unit, a sorting unit, an information item assembling unit, and a mail display unit, wherein,
the summary information item generating unit is used for generating a summary information item corresponding to the new electronic mail according to the summary information determined by the summary extracting unit;
the sorting unit is used for sorting the summary information items generated by the summary information item generating unit;
the information item assembling unit is used for assembling the summary information items sequenced by the sequencing unit into a summary mail;
and the mail display unit is used for displaying the summary mail assembled by the information item assembling unit to a user.
12. The system according to any one of claims 9 to 11,
the data receiving unit is further configured to: when a new e-mail is received, whether the abstract information of the new e-mail is extracted or not is judged, and the new e-mail is correspondingly provided to the abstract extracting unit or the information display unit.
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|---|---|---|---|
| CNA2008102275268A CN101441744A (en) | 2008-11-27 | 2008-11-27 | E-mail management method and system |
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| CNA2008102275268A CN101441744A (en) | 2008-11-27 | 2008-11-27 | E-mail management method and system |
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