CN108537604A - Offline commodity positioning method, system and retail store server - Google Patents
Offline commodity positioning method, system and retail store server Download PDFInfo
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Abstract
本发明提供一种线下商品定位方法、系统、零售店服务器以及计算机存储介质,该线下商品定位方法包括:预先存储线下零售店中各商品含摆放位置的定位信息;接收来自客户端的关于需求商品的搜索指令,获取所述需求商品的定位信息;根据所述定位信息生成需求商品指引,并发送至所述客户端。使用本发明方法的线下零售店,可以实现线下商品线上化定位,使顾客在线下零售门店中可以轻易找到合适自己的商品的摆放位置,增加顾客的购物体验度。
The present invention provides an offline commodity positioning method, system, retail store server, and computer storage medium. The offline commodity positioning method includes: pre-storing the positioning information of each commodity in the offline retail store; receiving the location information from the client With regard to the search instruction of the desired commodity, the positioning information of the desired commodity is obtained; according to the positioning information, a demanded commodity guide is generated and sent to the client. The offline retail store using the method of the present invention can realize the online positioning of offline commodities, so that customers can easily find the placement position of their own commodities in the offline retail stores, and increase the shopping experience of customers.
Description
技术领域technical field
本发明涉及新零售技术领域,具体而言,涉及一种线下商品定位方法、系统、零售店服务器以及计算机存储介质。The present invention relates to the field of new retail technology, in particular, to an offline commodity positioning method, system, retail store server and computer storage medium.
背景技术Background technique
在日常生活中,一些传统的零售店,包括超市和商场等,例如华润万家、沃尔玛以及卜蜂莲花等超市,顾客在购买商品时必须要按照商家预先设计的分类摆放区域,以及沿着导购的路线来寻找需要购买的商品,因此难免会有顾客需要花大量的时间来寻找需求的商品,甚至会有找不到的情况。In daily life, in some traditional retail stores, including supermarkets and shopping malls, such as China Resources Vanguard, Wal-Mart, and CP Lotus, when customers purchase goods, they must arrange the areas according to the categories pre-designed by the merchants, and along the The route of the shopping guide is used to find the products that need to be purchased, so it is inevitable that customers will need to spend a lot of time looking for the products they need, and there may even be cases where they cannot be found.
为了解决此类问题,一些传统零售店则会增加超市的导购人员,增加超市的经营成本。并且在顾客找到需求的商品时,也无法从众多同类的商品中找到适合自己的商品,例如某顾客需要购买洗发水时,零售店货架上洗发水有一百种,这时候该顾客便难以做出正确的购买抉择。In order to solve such problems, some traditional retail stores will increase the number of shopping guides in the supermarket and increase the operating cost of the supermarket. And when customers find the products they need, they can't find products suitable for them from many similar products. For example, when a customer needs to buy shampoo, there are 100 kinds of shampoos on the shelves of retail stores. At this time, it is difficult for the customer to choose Make the right purchase decision.
而在一些基于电子商务的线上超市中,由于顾客无法观察商品的实物,无法线下体验商品,顾客难辨商品的真假,从而导致电子商务假冒伪劣的情况盛行,商品退货率非常高,顾客退货的过程也非常麻烦。电子商务中商品的频繁流动主要依靠物流快递,而现今物流快递成本越来越高,电子商务也受到了限制。However, in some online supermarkets based on e-commerce, because customers cannot observe the actual products and experience the products offline, it is difficult for customers to distinguish the authenticity of the products, which leads to the prevalence of counterfeit and shoddy products in e-commerce, and the return rate of products is very high. The process of customer returns is also very troublesome. The frequent flow of goods in e-commerce mainly depends on logistics express, but nowadays the cost of logistics express is getting higher and higher, and e-commerce is also restricted.
总的来说,在传统的线下零售超市,顾客难以找到需求商品的摆放位置,也难以找到合适自己的商品。In general, in traditional offline retail supermarkets, it is difficult for customers to find the location of the products they need, and it is also difficult to find the products that suit them.
发明内容Contents of the invention
鉴于上述问题,本发明提供了一种线下商品定位方法、系统、零售店服务器以及计算机存储介质,以使传统线下零售门店线上化,使顾客在线下零售门店中可以轻易找到合适自己的商品的摆放位置,增加顾客的购物体验度。In view of the above problems, the present invention provides an offline commodity positioning method, system, retail store server and computer storage medium, so as to make traditional offline retail stores online, so that customers can easily find suitable products in offline retail stores. The placement of goods increases the shopping experience of customers.
为了实现上述目的,本发明采用如下的技术方案:In order to achieve the above object, the present invention adopts the following technical solutions:
一种线下商品定位方法,应用于线下零售店,包括:An offline commodity positioning method, applied to offline retail stores, including:
预先存储线下零售店中各商品含摆放位置的定位信息;Pre-store the positioning information of each product in the offline retail store including the placement position;
接收来自客户端的关于需求商品的搜索指令,获取所述需求商品的定位信息;Receiving a search instruction from a client about a desired commodity, and obtaining location information of the desired commodity;
根据所述定位信息生成需求商品指引,并发送至所述客户端。Generate a demand commodity guide according to the positioning information, and send it to the client.
优选地,所述的方法,还包括:Preferably, the method also includes:
当商品结算时,计算及存储所述商品的余量信息;When the commodity is settled, calculate and store the balance information of the commodity;
当接收来自客户端的关于需求商品的搜索指令时,获取所述需求商品的定位信息及余量信息,并发送至所述客户端。When receiving a search instruction about a desired commodity from a client, acquire location information and remaining quantity information of the desired commodity, and send them to the client.
优选地,所述的方法,还包括:Preferably, the method also includes:
获取结算商品的商品清单,并将所述商品清单发送至所述客户端。A product list of settlement products is obtained, and the product list is sent to the client.
优选地,所述的方法,还包括:Preferably, the method also includes:
生成电子票据并发送至所述客户端。Generate an electronic ticket and send it to the client.
优选地,所述“接收来自客户端的关于需求商品的搜索指令,获取所述需求商品的定位信息”包括:Preferably, the "receiving a search instruction from a client about a desired commodity, and acquiring the location information of the desired commodity" includes:
接收来自客户端的关于需求商品的搜索指令,判断是否存在所述需求商品的定位信息;Receiving a search instruction about the desired commodity from the client, and judging whether there is positioning information of the desired commodity;
当存在所述需求商品的定位信息时,获取所述需求商品的定位信息;When there is positioning information of the desired commodity, acquiring the positioning information of the desired commodity;
当不存在所述需求商品的定位信息时,发送提示至所述客户端;When there is no positioning information of the desired product, send a prompt to the client;
获取零售店中与预先存储的所述需求商品同类的商品信息,生成推荐信息并发送至所述客户端。Acquiring product information of the same type as the pre-stored desired product in the retail store, generating recommendation information and sending it to the client.
优选地,所述的方法,还包括:Preferably, the method also includes:
接收及存储商品的评价信息;Receive and store product evaluation information;
当接收来自客户端的关于需求商品的搜索指令时,获取所述需求商品的定位信息及评价信息,并发送至所述客户端。When receiving a search instruction about a desired commodity from a client, acquire location information and evaluation information of the desired commodity, and send them to the client.
优选地,所述需求商品指引为文字信息指示、图片路径指示或实时路径指示。Preferably, the demand commodity guide is a text message guide, a picture route guide or a real-time route guide.
本发明还提供了一种零售店服务器,包括存储器以及处理器,所述存储器用于存储计算机程序,所述处理器运行所述计算机程序以使所述零售店服务器执行所述的线下商品定位方法。The present invention also provides a retail store server, including a memory and a processor, the memory is used to store a computer program, and the processor runs the computer program to enable the retail store server to perform the offline commodity positioning method.
本发明还提供了一种线下商品定位系统,包括零售店服务器和客户端,The present invention also provides an offline commodity positioning system, including a retail store server and a client,
所述零售店服务器预先存储有线下零售店中各商品含摆放位置的定位信息;The retail store server pre-stores the positioning information of each commodity in the offline retail store including the placement position;
所述客户端发送关于需求商品的搜索指令;The client sends a search instruction about the desired commodity;
所述零售店服务器接收所述搜索指令及获取所述需求商品的定位信息;The retail store server receives the search instruction and obtains the positioning information of the desired product;
所述零售店服务器根据所述定位信息生成需求商品指引,并发送至所述客户端;The retail store server generates a demand commodity guide according to the positioning information, and sends it to the client;
所述客户端接收所述需求商品指引,以便根据所述需求商品指引快速找到所需商品。The client receives the demand commodity guide, so as to quickly find the desired commodity according to the demand commodity guide.
本发明还提供了一种计算机存储介质,其存储有所述零售店服务器所使用的所述计算机程序。The present invention also provides a computer storage medium storing the computer program used by the retail store server.
根据本发明提供的一种线下商品定位方法,应用于线下零售店,包括:预先存储线下零售店中各商品含摆放位置的定位信息;接收来自客户端的关于需求商品的搜索指令,获取需求商品的定位信息;根据定位信息生成需求商品指引,并发送至客户端。可见,使用本发明方法的线下零售店,可以实现线下商品线上化定位,使顾客在线下零售门店中可以轻易找到合适自己的商品的摆放位置,增加顾客的购物体验度。According to an offline product positioning method provided by the present invention, which is applied to an offline retail store, it includes: pre-storing the positioning information of each product in the offline retail store including the placement position; receiving a search command about the desired product from the client, Obtain the positioning information of the required product; generate a demanded product guide based on the positioning information, and send it to the client. It can be seen that the offline retail store using the method of the present invention can realize the online positioning of offline commodities, so that customers can easily find a suitable location for their own commodities in the offline retail store, and increase the shopping experience of customers.
为使本发明的上述目的、特征和优点能更明显易懂,下文特举较佳实施例,并配合所附附图,作详细说明如下。In order to make the above-mentioned objects, features and advantages of the present invention more comprehensible, preferred embodiments will be described in detail below together with the accompanying drawings.
附图说明Description of drawings
为了更清楚地说明本发明实施例的技术方案,下面将对实施例中所需要使用的附图作简单地介绍,应当理解,以下附图仅示出了本发明的某些实施例,因此不应被看作是对本发明范围的限定。In order to illustrate the technical solutions of the embodiments of the present invention more clearly, the accompanying drawings used in the embodiments will be briefly introduced below. It should be understood that the following drawings only show some embodiments of the present invention, and thus should be considered as limiting the scope of the invention.
图1是本发明实施例1提供的一种线下商品定位方法的流程示意图;FIG. 1 is a schematic flow chart of an offline product positioning method provided in Embodiment 1 of the present invention;
图2是本发明实施例2提供的一种线下商品定位方法的流程示意图;Fig. 2 is a schematic flow chart of an offline commodity positioning method provided by Embodiment 2 of the present invention;
图3是本发明实施例3提供的一种线下商品定位方法的流程示意图;FIG. 3 is a schematic flow chart of an offline product positioning method provided in Embodiment 3 of the present invention;
图4是本发明实施例4提供的一种线下商品定位方法的流程示意图;Fig. 4 is a schematic flow chart of an offline product positioning method provided in Embodiment 4 of the present invention;
图5是本发明实施例5提供的一种线下商品定位方法的流程示意图;FIG. 5 is a schematic flow chart of an offline product positioning method provided in Embodiment 5 of the present invention;
图6是本发明提供的一种线下商品定位系统的结构示意图。Fig. 6 is a schematic structural diagram of an offline commodity positioning system provided by the present invention.
具体实施方式Detailed ways
下面将结合本发明实施例中附图,对本发明实施例中的技术方案进行清楚、完整地描述,显然,所描述的实施例仅仅是本发明一部分实施例,而不是全部的实施例。通常在此处附图中描述和示出的本发明实施例的组件可以以各种不同的配置来布置和设计。因此,以下对在附图中提供的本发明的实施例的详细描述并非旨在限制要求保护的本发明的范围,而是仅仅表示本发明的选定实施例。基于本发明的实施例,本领域技术人员在没有做出创造性劳动的前提下所获得的所有其他实施例,都属于本发明保护的范围。The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only some, not all, embodiments of the present invention. The components of the embodiments of the invention generally described and illustrated in the figures herein may be arranged and designed in a variety of different configurations. Accordingly, the following detailed description of the embodiments of the invention provided in the accompanying drawings is not intended to limit the scope of the claimed invention, but merely represents selected embodiments of the invention. Based on the embodiments of the present invention, all other embodiments obtained by those skilled in the art without making creative efforts belong to the protection scope of the present invention.
实施例1Example 1
图1是发明本实施例1提供的一种线下商品定位方法的流程示意图,该方法包括:Fig. 1 is a schematic flow chart of an offline commodity positioning method provided in Embodiment 1 of the present invention, the method comprising:
步骤S11:预先存储线下零售店中各商品含摆放位置的定位信息。Step S11: Store in advance the positioning information including the placement position of each product in the offline retail store.
本发明实施例中,可以使用计算机设备预先存储线下零售店的摆放位置,例如,使用定制电脑设备以及定制服务器设备等。同时还可以存储货架上商品的数量以及其他顾客在使用商品后的评价等。上述商品摆放数量的获取可以通过安装传感器的方式来进实现,例如,可以使用安装有传感器的电子货架摆放商品,利用软件进行监控商品上架的数量。例如,当商品被顾客拿起时,电子货架便可发送信息至零售店服务器中更新该商品的数量。同时也可以使用有传感器的智能货仓,这样就能监测整个线下零售店商品以及商品数量,从而可以及时进货,实现商品零缺货。In the embodiment of the present invention, a computer device may be used to pre-store the location of the offline retail store, for example, a customized computer device and a customized server device may be used. At the same time, it can also store the number of products on the shelf and the evaluation of other customers after using the products. The acquisition of the above-mentioned quantity of goods placed can be realized by installing sensors. For example, electronic shelves equipped with sensors can be used to place goods, and software can be used to monitor the quantity of goods on the shelves. For example, when a product is picked up by a customer, the electronic shelf can send information to the retail store server to update the quantity of the product. At the same time, smart warehouses with sensors can also be used, so that the goods and the quantity of goods in the entire offline retail store can be monitored, so that goods can be purchased in time to achieve zero shortage of goods.
其中,在生成商品的定位信息的同时,还可以结合零售店的布局生成该零售店的具体电子模型,以便指引用户寻找需求商品的路径。Wherein, while generating the positioning information of the commodity, a specific electronic model of the retail store can also be generated in combination with the layout of the retail store, so as to guide the user to find the path of the desired commodity.
其中,还可以有多台计算机设备来组成存储网络,预先存储零售店的各种信息,例如,可以由两台存储服务器存储并管理数据:账户服务器以及商品服务器,其中,账户服务器则是用来管理顾客的消费信息,获取并存储有顾客每次购物的商品清单,以便为商品推荐提供分析数据,以及存储有顾客对商品的评价,以便商家有策略性的补充各品;商品服务器则是存储各商品在零售店的摆放位置,数量以及参数信息等。Among them, there can also be multiple computer devices to form a storage network to pre-store various information of the retail store. For example, two storage servers can store and manage data: the account server and the commodity server. The account server is used for Manage customers' consumption information, obtain and store the product list of each customer's shopping, so as to provide analysis data for product recommendations, and store customer evaluations of products so that merchants can strategically supplement each product; the product server is the storage The location, quantity and parameter information of each product in the retail store.
当然,也可以用高性能的数据服务器同时存储顾客的账户信息、评价信息以及零售店的商品信息等,这里不做限定。Of course, a high-performance data server can also be used to simultaneously store customer account information, evaluation information, and retail store product information, etc., which is not limited here.
步骤S12:接收来自客户端的关于需求商品的搜索指令,获取需求商品的定位信息。Step S12: Receive a search instruction about the desired commodity from the client, and obtain the location information of the desired commodity.
本发明实施例中,可以使用一系列的计算机设备,例如定制电脑设备以及定制服务器设备等,与顾客的客户端连接,接收顾客发送需求商品的搜索指令,对线下零售门店的商品进行搜索,获取该需求商品的定位信息。例如顾客可以利用手机上与线下零售店连接的应用程序,发送A牌沐浴露的搜索指令,而线下零售店服务器中的搜索模块接收该搜索指令,则利用算法或应用程序搜索数据库中A牌沐浴露的信息。In the embodiment of the present invention, a series of computer equipment can be used, such as customized computer equipment and customized server equipment, etc., to connect with the customer's client, receive the search instruction sent by the customer for the desired product, and search for the product in the offline retail store. Obtain the positioning information of the required product. For example, a customer can use an application program connected to an offline retail store on a mobile phone to send a search command for A-brand shower gel, and the search module in the server of the offline retail store receives the search command, and uses an algorithm or an application program to search for A brand shower gel in the database. Information about brand body wash.
其中,顾客可以在未到线下零售店前,就可利用客户端发送指令搜索需求商品,若顾客未搜索到该需求商品,则说明该线下零售店没有该需求商品,从而节约顾客的出行购物成本,增加购物体验度。当然,该客户端还可以与多个线下零售店进行互联,对需求商品进行搜索,查找最优购买的方案,这里不做限定。Among them, the customer can use the client to send an instruction to search for the required product before going to the offline retail store. If the customer does not search for the required product, it means that the offline retail store does not have the required product, thereby saving customers' travel Shopping cost, increase shopping experience. Of course, the client can also be interconnected with multiple offline retail stores to search for the required products and find the optimal purchase plan, which is not limited here.
步骤S13:根据定位信息生成需求商品指引,并发送至客户端。Step S13: Generate a demand commodity guide according to the positioning information, and send it to the client.
本发明实施例中,还可以使用一系列的计算机设备,例如定制电脑设备以及定制服务器设备等,利用商品的定位信息结合零售店的电子模型,生成需求商品指引,发送至客户端,具体指示客户该如何寻找需求商品。例如,可以生成需求商品文字指引发送至客户端,具体指示客户上至零售店二层,往二层入口左转,寻找第三货架第一层第十摆位。具体的指示还可以结合导航方法,实时显示路径图,这里不做限定。In the embodiment of the present invention, a series of computer equipment can also be used, such as customized computer equipment and customized server equipment, etc., using the positioning information of the commodity combined with the electronic model of the retail store to generate a demand commodity guide, send it to the client, and specifically instruct the customer How to find products in demand. For example, a textual guide for the desired product can be generated and sent to the client, specifically instructing the customer to go up to the second floor of the retail store, turn left at the entrance on the second floor, and look for the tenth position on the first floor of the third shelf. The specific instructions can also be combined with the navigation method to display the route map in real time, which is not limited here.
其中,上述需求商品指引为文字信息指示、图片路径指示或实时路径指示。Wherein, the above-mentioned demand commodity guide is a text information indication, a picture route indication or a real-time route indication.
本实施例中,商品指引可以为零售店服务器利用算法生成的文字信息指示,例如A牌牙膏的文字信息指示可以为:零售店二层东边日用品区,第三货架第四层,A牌标记区域中间,诸如此类文字信息,这里不做限定。还可以是零售店服务器利用算法或软件,结合上述零售店的电子模型,生成的图片路径指示。另外,还可以是结合客户端,例如手机客户端上的导航功能,为实时路径指示,使顾客寻找商品更加容易。In this embodiment, the commodity guide can be a text information indication generated by the server of the retail store using an algorithm. For example, the text information indication of brand A toothpaste can be: the daily necessities area on the east side of the second floor of the retail store, the fourth floor of the third shelf, and the brand A marking area In the middle, such text information is not limited here. It can also be a picture route indication generated by the retail store server using an algorithm or software in combination with the above-mentioned electronic model of the retail store. In addition, it can also be combined with a client, such as a navigation function on a mobile phone client, to provide real-time route instructions, making it easier for customers to find commodities.
本实施例中,还可以在预先存储线下零售店中各商品含摆放位置的定位信息之前,利用零售店的空间布局进行建模,建立的零售店电子模型可以清楚的反映出该零售店各种类货架的空间分布情况,以及货架上各种商品的区域。其中,在货架中一种商品的摆放区域还可以划分出各品牌或型号的小区域进行标记,相应的在现实货架中该小区域加以标记,从使生成的商品指引更加详细,使顾客寻找商品更加容易。例如,可以为零售店建立一个等比例缩小的电子模型,可以是以100:1的比例,并在该模型上注明各种货架以及商品的坐标。In this embodiment, it is also possible to use the spatial layout of the retail store to model before storing the positioning information of each product in the offline retail store in advance, and the electronic model of the retail store can clearly reflect the retail store. The spatial distribution of various types of shelves and the area of various commodities on the shelves. Among them, the placement area of a product in the shelf can also be divided into small areas of each brand or model for marking, and correspondingly mark the small area in the actual shelf, so as to make the generated product guide more detailed and enable customers to find Commodities are easier. For example, a scaled-down electronic model can be established for a retail store, which can be at a ratio of 100:1, and the coordinates of various shelves and commodities can be marked on the model.
实施例2Example 2
图2是本发明实施例2提供的一种线下商品定位方法的流程示意图,该方法包括:Fig. 2 is a schematic flow chart of a method for locating an offline commodity provided in Embodiment 2 of the present invention, the method comprising:
步骤S21:预先存储线下零售店中各商品含摆放位置的定位信息。Step S21: Store in advance the positioning information including the placement position of each product in the offline retail store.
此步骤与步骤S11相同,在此不再赘述。This step is the same as step S11 and will not be repeated here.
步骤S22:接收来自客户端的关于需求商品的搜索指令,获取需求商品的定位信息。Step S22: Receive a search instruction about the desired commodity from the client, and acquire location information of the desired commodity.
此步骤与步骤S12相同,在此不再赘述。This step is the same as step S12 and will not be repeated here.
步骤S23:根据定位信息生成需求商品指引,并发送至客户端。Step S23: Generate a demand commodity guide according to the positioning information, and send it to the client.
此步骤与步骤S13相同,在此不再赘述。This step is the same as step S13 and will not be repeated here.
步骤S24:当商品结算时,计算及存储商品的余量信息。Step S24: When the commodity is settled, calculate and store the remaining quantity information of the commodity.
步骤S25:当接收来自客户端的关于需求商品的搜索指令时,获取需求商品的定位信息及余量信息,并发送至客户端。Step S25: When receiving a search instruction about the desired commodity from the client, obtain the location information and remaining quantity information of the desired commodity, and send them to the client.
本发明实施例中,在获取需求商品的定位信息后,还可以将商品在货架上的余量,并发送至客户端,提示顾客该商品在货架上的余量。该商品货架余量信息可以预先存储在零售店服务器中,在结算时再利用算法或应用程序,更新零售店服务器中该商品货架上的余量信息。另外,该余量信息还可以利用传感器来实时获取,例如,使用有监测传感器的电子货架,利用软件进行监控,当商品被顾客拿起时,便可发送信息零售店服务器中更新该商品的上架数量。In the embodiment of the present invention, after obtaining the location information of the desired commodity, the remaining quantity of the commodity on the shelf can also be sent to the client to remind the customer of the remaining quantity of the commodity on the shelf. The commodity shelf balance information can be pre-stored in the retail store server, and the algorithm or application program is used to update the commodity shelf surplus information in the retail store server at the time of settlement. In addition, the remaining information can also be obtained in real time using sensors, for example, using electronic shelves with monitoring sensors, using software for monitoring, when the product is picked up by the customer, it can send information to the server of the retail store to update the shelf of the product quantity.
其中,上述的余量信息还可以包含在定位信息或商品指引中一同从零售店服务器发送至客户端,这里不做限定。Wherein, the above-mentioned balance information may also be included in the positioning information or the commodity guide and sent from the retail store server to the client together, which is not limited here.
实施例3Example 3
图3是本发明实施例3提供的一种线下商品定位方法的流程示意图,该方法包括:Fig. 3 is a schematic flowchart of a method for locating offline commodities provided in Embodiment 3 of the present invention, the method comprising:
步骤S31:预先存储线下零售店中各商品含摆放位置的定位信息。Step S31: Store in advance the positioning information including the placement position of each product in the offline retail store.
此步骤与步骤S11相同,在此不再赘述。This step is the same as step S11 and will not be repeated here.
步骤S32:接收来自客户端的关于需求商品的搜索指令,获取需求商品的定位信息。Step S32: Receive a search instruction about the desired commodity from the client, and acquire location information of the desired commodity.
此步骤与步骤S12相同,在此不再赘述。This step is the same as step S12 and will not be repeated here.
步骤S33:根据定位信息生成需求商品指引,并发送至客户端。Step S33: Generate a demand commodity guide according to the positioning information, and send it to the client.
此步骤与步骤S13相同,在此不再赘述。This step is the same as step S13 and will not be repeated here.
步骤S34:获取结算商品的商品清单,并将商品清单发送至客户端。Step S34: Obtain the product list of the settlement product, and send the product list to the client.
本发明实施例中,当顾客对选购商品结算完毕后,零售店服务器还可以将顾客的商品清单发送至顾客的客户端,并且还可以保存该商品清单在计算机设备中,例如可以保存在存储服务器,专门用来存储顾客的消费信息,利用该商品清单可以对顾客提出商品推荐,还可以是数据库服务器,用来记录商品的销售情况,例如利用商品清单更新数据库服务其中商品的余量,以便线下零售店可以及时补充货源。In the embodiment of the present invention, after the customer settles the purchase of goods, the retail store server can also send the customer's product list to the customer's client, and can also save the product list in the computer device, for example, it can be stored in the storage The server is specially used to store the customer's consumption information. The product list can be used to recommend products to the customer. It can also be a database server to record the sales of the products. For example, the product list is used to update the database service. Offline retail stores can replenish supplies in a timely manner.
同时,本发明实施例中,将商品清单发送至顾客的客户端,以便顾客可以记录自己的消费信息,对自己的购物行为做出分析,提高购物体验度。顾客还可以利用移动终端,对该商品清单中的部分商品做出使用后的评价,为理性消费做出一份贡献。At the same time, in the embodiment of the present invention, the product list is sent to the customer's client terminal, so that the customer can record his own consumption information, analyze his own shopping behavior, and improve the shopping experience. Customers can also use mobile terminals to make post-use evaluations on some of the products in the product list, making a contribution to rational consumption.
步骤S35:生成电子票据并发送至客户端。Step S35: Generate an electronic bill and send it to the client.
本发明实施例中,还可以对线下零售店的顾客进行线上的售后服务,根据商品清单中顾客的消费金额生成电子票据,例如,可以生成电子发票,可以解决开发票难的问题。同时,还可以根据顾客的消费金额开发零售店的其他服务票券给顾客,例如,当顾客商品清单上的消费金额大于预先设置的阈值金额,可以开发该零售店的停车场电子小票给客户。In the embodiment of the present invention, online after-sales service can also be provided to customers in offline retail stores, and electronic bills can be generated according to the customer's consumption amount in the product list. For example, electronic invoices can be generated, which can solve the problem of difficult invoicing. At the same time, other service coupons for retail stores can be developed for customers based on the customer's consumption amount. For example, when the consumption amount on the customer's product list is greater than the preset threshold amount, an electronic ticket for the parking lot of the retail store can be developed for the customer. .
实施例4Example 4
图4是本发明实施例4提供的一种线下商品定位方法的流程示意图,该方法包括:Fig. 4 is a schematic flowchart of a method for locating an offline product provided in Embodiment 4 of the present invention, the method comprising:
步骤S41:预先存储线下零售店中各商品含摆放位置的定位信息。Step S41: Store in advance the positioning information including the placement position of each product in the offline retail store.
此步骤与步骤S11相同,在此不再赘述。This step is the same as step S11 and will not be repeated here.
步骤S42:接收来自客户端的关于需求商品的搜索指令,判断是否存在需求商品的定位信息。Step S42: Receive a search instruction about the desired commodity from the client, and determine whether there is positioning information of the desired commodity.
步骤S43:当存在需求商品的定位信息时,获取需求商品的定位信息。Step S43: When there is positioning information of the desired commodity, acquire the positioning information of the desired commodity.
步骤S44:当不存在需求商品的定位信息时,发送提示至客户端。Step S44: When there is no positioning information of the desired product, send a prompt to the client.
本发明实施例中,当顾客利用客户端发送搜索指令后,零售店服务器如果未搜索到该商品的定位信息,则说明该零售店没有该商品,或该商品已经没货下架,此时零售店服务器则可以向顾客的客户端发送提示,其中,失败提示可以为“无此商品”等文字提示,这里不做限定。In the embodiment of the present invention, after the customer uses the client to send a search command, if the retail store server does not find the location information of the product, it means that the retail store does not have the product, or the product is out of stock. The store server can send a prompt to the client of the customer, wherein the failure prompt can be a text prompt such as "No such product", which is not limited here.
步骤S45:获取零售店中与预先存储的需求商品同类的商品信息,生成推荐信息并发送至客户端。Step S45: Obtain product information of the same type as the pre-stored demand product in the retail store, generate recommendation information and send it to the client.
本发明实施例中,零售店服务器可以对顾客提供一些商品的推荐,在顾客定位需求商品失败时,可以对需求商品进行算法分析,获取零售店中同类商品,生成推荐信息发送至顾客的客户端。同时该零售店服务器在顾客对商品结算后,也还可以利用软件或算法获取顾客的商品清单,利用映射算法获取该商品清单上的同类商品,然后选择最高销量的商品,或者结合商品的评价,发送至顾客的客户端中进行推荐。In the embodiment of the present invention, the retail store server can provide customers with some product recommendations, and when the customer fails to locate the desired product, it can perform an algorithm analysis on the desired product, obtain similar products in the retail store, generate recommendation information and send it to the customer's client . At the same time, the retail store server can also use software or algorithms to obtain the customer's product list after the customer settles the product, use the mapping algorithm to obtain similar products on the product list, and then select the product with the highest sales volume, or combine the evaluation of the product, Sent to the customer's client for recommendation.
实施例5Example 5
图5是本发明实施例5提供的一种线下商品定位方法的流程示意图,该方法包括:Fig. 5 is a schematic flowchart of a method for locating an offline product provided in Embodiment 5 of the present invention, the method comprising:
步骤S51:预先存储线下零售店中各商品含摆放位置的定位信息。Step S51: Store in advance the positioning information including the placement position of each commodity in the offline retail store.
此步骤与步骤S11相同,在此不再赘述。This step is the same as step S11 and will not be repeated here.
步骤S52:接收来自客户端的关于需求商品的搜索指令,获取需求商品的定位信息。Step S52: Receive a search instruction about the desired commodity from the client, and acquire location information of the desired commodity.
此步骤与步骤S12相同,在此不再赘述。This step is the same as step S12 and will not be repeated here.
步骤S53:根据定位信息生成需求商品指引,并发送至客户端。Step S53: Generate a demand commodity guide according to the positioning information, and send it to the client.
此步骤与步骤S13相同,在此不再赘述。This step is the same as step S13 and will not be repeated here.
步骤S54:接收及存储商品的评价信息。Step S54: Receive and store the evaluation information of the commodity.
步骤S55:当接收来自客户端的关于需求商品的搜索指令时,获取需求商品的定位信息及评价信息,并发送至客户端。Step S55: When receiving a search instruction about the desired commodity from the client, obtain the location information and evaluation information of the desired commodity, and send them to the client.
本发明实施例中,商品的评价信息,由顾客利用客户端发送至零售店服务器中,例如,顾客可以利用手机以及其中的客户端连接零售店服务器,发送A牌沐浴露的使用后评价至零售店中保存。In the embodiment of the present invention, the customer uses the client to send the evaluation information of the product to the retail store server. For example, the customer can use the mobile phone and the client to connect to the retail store server and send the post-use evaluation of the A brand shower gel to the retail store. Save in store.
其中,当顾客利用客户端发送搜索指令到零售店服务器时,零售店服务器在返回定位信息和商品指引的同时,还可以发送该商品的其他顾客的评价至客户端中,为当前顾客提供参考信息。Among them, when a customer uses the client to send a search command to the retail store server, the retail store server can also send other customers' evaluations of the product to the client to provide reference information for the current customer while returning the positioning information and commodity guidance. .
其中,上述的评价信息还可以包含在定位信息或商品指引中一同从零售店服务器发送至客户端,这里不做限定。Wherein, the above-mentioned evaluation information may also be included in the positioning information or the commodity guide and sent from the retail store server to the client together, which is not limited here.
其中,该顾客对于商品的评价信息可以存储在账户服务器中,该账户服务器还可以用来管理顾客的消费信息,获取并存储有顾客每次购物的商品清单,以便商家通过评价信息以及消费信息对商品进行策略性补充。Wherein, the customer's evaluation information on the product can be stored in the account server, and the account server can also be used to manage the customer's consumption information, obtain and store the customer's list of products for each shopping, so that the merchant can use the evaluation information and consumption information to make a positive response to the customer. Commodities are strategically replenished.
本实施例还提供一种零售店服务器,包括存储器以及处理器,存储器用于存储计算机程序,处理器运行计算机程序以使零售店服务器执行实施例1至5中的线下商品定位方法。This embodiment also provides a retail store server, including a memory and a processor, the memory is used to store a computer program, and the processor runs the computer program to enable the retail store server to execute the offline commodity positioning method in Embodiments 1 to 5.
本实施例还提供一种线下商品定位系统,如图6所示。This embodiment also provides an offline commodity positioning system, as shown in FIG. 6 .
该线下商品定位系统600包括零售店服务器610和客户端620,The offline commodity positioning system 600 includes a retail store server 610 and a client 620,
该零售店服务器610预先存储有线下零售店中各商品含摆放位置的定位信息;The retail store server 610 pre-stores positioning information including the placement position of each commodity in the offline retail store;
该客户端620发送关于需求商品的搜索指令;The client 620 sends a search instruction about the desired commodity;
该零售店服务器610接收搜索指令及获取需求商品的定位信息;The retail store server 610 receives the search instruction and obtains the location information of the desired commodity;
该零售店服务器610根据定位信息生成需求商品指引,并发送至客户端620;The retail store server 610 generates a demand commodity guide according to the positioning information, and sends it to the client 620;
该客户端620接收需求商品指引,以便根据需求商品指引快速找到所需商品。The client 620 receives the demand commodity guide, so as to quickly find the desired commodity according to the demand commodity guide.
上述零售店服务器以及客户端更加详细的工作过程可以参考前述实施例公开的相应内容,在此不再详述。For a more detailed working process of the retail store server and the client, reference may be made to the corresponding content disclosed in the foregoing embodiments, which will not be described in detail here.
本实施例还提供了一种计算机存储介质,用于储存上述零售店服务器中使用的计算机程序。This embodiment also provides a computer storage medium for storing the computer program used in the retail store server.
在本申请所提供的几个实施例中,应该理解到,所揭露的装置和方法,也可以通过其它的方式实现。以上所描述的装置实施例仅仅是示意性的,例如,附图中的流程图和结构图显示了根据本发明的多个实施例的装置、方法和计算机程序产品的可能实现的体系架构、功能和操作。在这点上,流程图或框图中的每个方框可以代表一个模块、程序段或代码的一部分,所述模块、程序段或代码的一部分包含一个或多个用于实现规定的逻辑功能的可执行指令。也应当注意,在作为替换的实现方式中,方框中所标注的功能也可以以不同于附图中所标注的顺序发生。例如,两个连续的方框实际上可以基本并行地执行,它们有时也可以按相反的顺序执行,这依所涉及的功能而定。也要注意的是,结构图和/或流程图中的每个方框、以及结构图和/或流程图中的方框的组合,可以用执行规定的功能或动作的专用的基于硬件的系统来实现,或者可以用专用硬件与计算机指令的组合来实现。In the several embodiments provided in this application, it should be understood that the disclosed devices and methods may also be implemented in other ways. The device embodiments described above are only illustrative. For example, the flowcharts and structural diagrams in the accompanying drawings show the possible implementation architecture and functions of devices, methods and computer program products according to multiple embodiments of the present invention. and operation. In this regard, each block in a flowchart or block diagram may represent a module, program segment, or part of code that includes one or more Executable instructions. It should also be noted that, in alternative implementations, the functions noted in the block may occur out of the order noted in the figures. For example, two blocks in succession may, in fact, be executed substantially concurrently, or they may sometimes be executed in the reverse order, depending upon the functionality involved. It is also to be noted that each block of the block diagrams and/or flow diagrams, and combinations of blocks in the block diagrams and/or flow diagrams, can be implemented by a dedicated hardware-based system that performs the specified function or action may be implemented, or may be implemented by a combination of special purpose hardware and computer instructions.
另外,在本发明各个实施例中的各功能模块或单元可以集成在一起形成一个独立的部分,也可以是各个模块单独存在,也可以两个或更多个模块集成形成一个独立的部分。In addition, each functional module or unit in each embodiment of the present invention can be integrated together to form an independent part, or each module can exist independently, or two or more modules can be integrated to form an independent part.
所述功能如果以软件功能模块的形式实现并作为独立的产品销售或使用时,可以存储在一个计算机可读取存储介质中。基于这样的理解,本发明的技术方案本质上或者说对现有技术做出贡献的部分或者该技术方案的部分可以以软件产品的形式体现出来,该计算机软件产品存储在一个存储介质中,包括若干指令用以使得一台计算机设备(可以是智能手机、个人计算机、服务器、或者网络设备等)执行本发明各个实施例所述方法的全部或部分步骤。而前述的存储介质包括:U盘、移动硬盘、只读存储器(ROM,Read-Only Memory)、随机存取存储器(RAM,Random Access Memory)、磁碟或者光盘等各种可以存储程序代码的介质。If the functions are implemented in the form of software function modules and sold or used as independent products, they can be stored in a computer-readable storage medium. Based on this understanding, the essence of the technical solution of the present invention or the part that contributes to the prior art or the part of the technical solution can be embodied in the form of a software product, and the computer software product is stored in a storage medium, including Several instructions are used to make a computer device (which may be a smart phone, a personal computer, a server, or a network device, etc.) execute all or part of the steps of the method described in each embodiment of the present invention. The aforementioned storage medium includes: U disk, mobile hard disk, read-only memory (ROM, Read-Only Memory), random access memory (RAM, Random Access Memory), magnetic disk or optical disk and other media that can store program codes. .
以上所述,仅为本发明的具体实施方式,但本发明的保护范围并不局限于此,任何熟悉本技术领域的技术人员在本发明揭露的技术范围内,可轻易想到变化或替换,都应涵盖在本发明的保护范围之内。因此,本发明的保护范围应所述以权利要求的保护范围为准。The above is only a specific embodiment of the present invention, but the scope of protection of the present invention is not limited thereto. Anyone skilled in the art can easily think of changes or substitutions within the technical scope disclosed in the present invention. Should be covered within the protection scope of the present invention. Therefore, the protection scope of the present invention should be based on the protection scope of the claims.
Claims (10)
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Application publication date: 20180914 |