Telephony for Frappe apps. Adds Exotel & Twilio integration in any Frappe app.

You can install this app using the bench CLI:

cd $PATH_TO_YOUR_BENCH
bench get-app telephony --branch develop
bench install-app telephony

This stores configuration settings for integrating with Twilio provider, including API credentials such as Account SID and Auth Token, Secret, options to enable the integration and record calls.

This holds settings for Exotel provider, such as Account SID, Subdomain, Webhook Verify Token, API Key, API Token, and flags to enable the service and record outgoing calls.

This records details of all telephony calls made through the app, including call ID, from/to numbers, status, duration, type (incoming/outgoing), timestamps, recording URL, and links field for linking calls to related documents.

This defines agents who can make and receive calls, this handles settings like linking to user accounts, mobile numbers, default medium, and specific numbers/devices for each provider.

Webhooks and API configuration for Telephony app will be found in the respective app's documentation that uses this app.

https://docs.frappe.io/helpdesk/twilio

https://docs.frappe.io/helpdesk/exotel

This app uses pre-commit for code formatting and linting. Please install pre-commit and enable it for this repository:

cd apps/telephony
pre-commit install

Pre-commit is configured to use the following tools for checking and formatting your code:

• ruff
• eslint
• prettier
• pyupgrade

agpl-3.0