Why are you starting this discussion?

Bug

What GitHub Actions topic or product is this about?

Workflow Deployment

Discussion Details

Dear GitHub Support Team,

I am experiencing an issue with stuck workflow runs in my repository that I am unable to cancel through normal methods.

Repository Details:

Repository: KaloyankerR/pulse-microservices
Repository URL: https://github.com/KaloyankerR/pulse-microservices
Issue Description: I have two workflow runs that are stuck in a "queued" state and have been unable to start executing for an extended period. These runs are blocking new workflow executions.

Affected Workflow Runs:

Run ID: 18380007095

Status: queued
Workflow: Microservices Pipeline
URL: https://github.com/KaloyankerR/pulse-microservices/actions/runs/18380007095
Run ID: 18379924371

Status: queued
Workflow: Microservices Pipeline
URL: https://github.com/KaloyankerR/pulse-microservices/actions/runs/18379924371
Steps Already Attempted:

Attempted to cancel via GitHub CLI:

Command: gh run cancel 18380007095
Result: HTTP 500 error - "Failed to cancel workflow run"
Attempted to cancel via GitHub CLI for second run:

Command: gh run cancel 18379924371
Result: HTTP 500 error - "Failed to cancel workflow run"
The workflow runs appear to be stuck in an infinite queued state, not progressing to execution and not allowing cancellation through the API.

Impact:

Unable to execute new pipeline updates
Workflow queue is blocked
Development and deployment processes are impacted
Request: Could you please manually cancel these two stuck workflow runs (IDs: 18380007095 and 18379924371) from your end? Additionally, if there are any underlying issues with the Actions runners or quota that might be causing this, I would appreciate any insights or recommendations.

Additional Context: I have already implemented concurrency controls in my workflow file to prevent similar issues in the future:

concurrency:
group: ${{ github.workflow }}-${{ github.ref }}
cancel-in-progress: true
I appreciate your assistance in resolving this issue so I can continue with my development workflow.

Thank you for your time and support.

Best regards,
Kaloyan GitHub
Username: KaloyankerR Repository: pulse-microservices